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“It claims to be Tennessee's best hotel, but it is not the St. Regis”

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The Hermitage Hotel
Ranked #3 of 160 Hotels in Nashville
Certificate of Excellence
Reviewed June 28, 2013

The Hermitage brags about being Tennessee's best hotel, its only 5-star hotel, and so on, and it may well be the best hotel in the state. I must say that at the price I paid--$569 per night for a Deluxe Room, before tax, which took it to about $680 per night given the outrageous Tennessee taxes--it had better up its game. Now west of the Hudson you have to make some accommodations. And $700 in Manhattan would not get you any sort of knock-out room, but in
the provinces, you would normally expect to have a suite at that level. Or, given a more ordinary room such as mine, perhaps a personal butler or some other amenity to make it worth so high a rate. In any case, the hotel is reasonably well located downtown, a 5 minute walk from the honky-tonk Broadway area where all the action is. There are usually a gaggle of buffed up car attendants/valets (Vanderbilt students on summer holiday) hanging around the entrance to take your car (for which you pay an additional nearly $30 per night). The lobby is very nice, old fashioned, and a nice place to sit and read or meet people. The staff at the desk are a bit too fawning and obsequious, all the more incongruous given that this is Tennessee--it is not southern hospitality, it is saccharine. The room was large, with a king bed and enough room for an armchair and desk without crowding--actually not much different from an Econolodge or Courtyard Suites sized room. The bathroom was quite nice, with a separate tub and shower, and nice amenities (from China, of course, so watch what you use). The room was quiet. The concierge was quite knowledgable, which made the stay go well.

All in all, if I were going to Nashville and someone else was paying for it, I would readily go back. On my own nickel, however, I would look around. There are quite a few hotels there to choose from, and at half the price you could find a hotel that would have all the basics that this one does, without perhaps some of the frills.

  • Stayed: June 2013, traveled with family
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Thank suitcasepro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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964 - 970 of 1,656 reviews

Reviewed June 28, 2013 via mobile

I travel a lot on business and stay in many luxury hotels. Yes - the room, restaurant, location and views are wonderful at the Heritage. But the differentiator for this hotel is the service provided. Every single person greeted me with a smile and went out of their way to make my stay pleasant. Brad in particular was great.
I will stay here on any future visits to Nashville.

  • Stayed: June 2013
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Thank ArL304
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2013

Others have spoken on the many wonderful attributes of the amazing hotel. I just wanted to add that the two concierges that we dealt with David and Vicki were nothing short of amazing and unstumpable (if that's even a word). From directions to a church to where to find cowboy boots to suggestions on scenic drives these folks just kept getting it right.

Room Tip: Be very sure to ask for a room with a view that is NOT facing another hotel or even another room in...
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  • Stayed: June 2013, traveled as a couple
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Thank RMR-Pops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2013

We had a quick stop over in Nashville and had the pleasure to stay at the Hermitage. From Brad's (the doorman) warm welcome, enthusiasm and expert advice to the stunning room and exceptional housekeeping staff, we had a wonderful time. Concierge dinner recommendations were spot on and Damiam at the bar gave us a informative (and tasty) lesson on bourbons. The scent of the lobby was refreshing and the atmosphere exuded a pleasant calm along with the sincerity of the helpful staff. We wouldn't stay anywhere else.

  • Stayed: June 2013, traveled as a couple
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Thank finster21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

This hotel was updated in the past few years and it's a pleasure to stay there. It's located close to all in downtown Nashville. Our room was very spacious with a large bath with soaking tub. After a long day of driving and sightseeing, that was a plus.
Very attentive staff at check-in and out. We would definitely recommend this spot and stay there againi.

  • Stayed: May 2013, traveled as a couple
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1  Thank Winehen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 18, 2013

Only stayed one night bit thoroughly enjoyed our visit.Room was beautifully decorated,bathroom was luxurious.Loved the bar.Staff were very friendly and helpful.We had a bar lunch and breakfast and both were excellent.

  • Stayed: May 2013, traveled with family
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Thank Barbara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2013 via mobile

I swear that room would be at The Hermitage. Perfectly perfect, staff, room and amenities. Gracious and courteous staff, impeccably clean rooms. Worth every nickle. Don't bother staying anywhere else!

  • Stayed: June 2013
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1  Thank Maude855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hermitage Hotel

Address: 231 Sixth Ave North, Nashville, TN 37219-1903
Phone Number:
Location: United States > Tennessee > Davidson County > Nashville > Downtown Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #3 of 160 Hotels in Nashville
Price Range: $350 - $710 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Hermitage Hotel 5*
Number of rooms: 122
Official Description (provided by the hotel):
Opened in 1910, The Hermitage Hotel is Tennessee's only Forbes Five Star and AAA Five Diamond Hotel. At Nashville's oldest and original hotel, come experience true southern hospitality and charm. ... more   less 
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