My daughter and I came to visit Vanderbilt and decided to stay at the Hermitage hotel. We were so glad we did. The lobby is gorgeous to behold. Pictures do not capture the grandeur of this place. They keep the hotel impeccably clean, and the staff is incredibly friendly and courteous. We felt very special there. The top hat doormen Brad and Sam were always smiling and sweet which was very nice after a long day of touring. Joseph was also very friendly and helpful. The location is great. Just 1 mile to Vanderbilt (about $10 cab fare) and walking distance to the downtown clubs, restaurants, and shops.
The only negative is they seemed to have trouble getting my name right. Printed documents continued to show me as a male and my last name was persistently misspelled. When I first arrived, they even had me sign the wrong reservation. That said, they were apologetic although it was strange it kept happening. Despite this, it didn't negatively alter our great experience as all other encounters were good.
Rooms... We stayed in a standard room with two queen beds. The room was extremely large. I had assumed the large, beautiful bath images from the website were for suite rooms. They were not. Much to our surprise, the standard rooms have gorgeous baths with a flat-screen tv, huge tub, double sinks, and a large closet too. We took long hot baths each day as a result -- although they didn't provide nice bath salts, we bought some nearby. The water pressure was fantastic too which is great when you are filling that big tub. Rooms were serviced twice daily and kept very clean. There is a huge flat panel hdtv in the room, probably about 40"!
Fitness area... I didn't really expect much but again to my surprise, it was not only outfitted with a good selection of cardio and free weights, but it had a heavy bag and smaller bag for boxing! I happen to enjoy kickboxing training, so I ended up using the fitness room every day as a result. It was a smallish room but very nice and always clean with a view of the Capitol. They also supply lovely mint/cucumber water and bottled water also.
Dining... We had planned to eat in the Capitol Grill but ended up preferring to eat in the Oak Bar instead. It had a more friendly energy and we were able to order from both menus there for dinner. Plus, the bar has a great happy hour. The sirloin was amazing but the snapper was even better. We also enjoyed their fried green tomatoes and the wonderful farm fresh veggies. Amanda was a sweet and attentive server.. Great personality.
What we didn't expect... We were surprised they provide complimentary coffee and mini muffins in the lobby for guests. In the afternoons, they provide really great cookies and hot apple cider. Also, complimentary bottled water in the rooms at evening turndown. The beds were incredibly comfortable, much more than we had expected even for a five star hotel. I have never slept in a nicer bed. Felt like heaven. I was surprised that the restaurant was so busy. If you plan to go, make sure to make reservations well in advance.
If you go, expect to pay a lot, not just for the room and food but for the tipping. It all adds up, but having said that, it was so worth it for the experience.
BTW, We also tried some other restaurants... Puckett's was great and we adored Merchant's Bistro. Also there was lots of smoking and very drunk people on Broadway (bar scene) even at an early hour (8 pm-ish). It was nice to escape back to the serenity of the Hermitage afterward.
If we return, I sincerely hope we can afford to return to the Hermitage. Just lovely!
- Official Description (provided by the hotel):
- Opened in 1910 The Hermitage Hotel is Tennessee's only Forbes Five Star and AAA Five Diamond Hotel. Reborn in 2003 The Hermitage Hotel is again a Sanctuary for travelers in the heart of Music City. ... more less