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“Not the hotel we expected but better than original one booked”

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DoubleTree by Hilton Nashville-Downtown
Ranked #63 of 155 Hotels in Nashville
Leeds
Level 6 Contributor
293 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
“Not the hotel we expected but better than original one booked”
Reviewed November 14, 2010

We orginally were booked into the Gaylord Opryland but our booking agent messed up and didnt tell us it was closed for refurb. After a long call, it was sorted out and booked into the double tree. The only issue is that you must use valet parking to park in hotel but they are friendly and efficient.
From check in service, the hotel was great. The warm cookies are a great touch and to have Starbucks in reception was perfect after a long drive. The room was clean, very comfortable and lots of space.
Walking distance to town centre made it perfect and there is so much choice of food and bars that we were spoilt for choice. Even if you dont like country music before going to Nashville, you cant help but enjoy all the live music in downtown Nashville, great music.
Must recommed Red's classic barber shop for a great shave, just round corner from hotel and does a real cut throat shave - have asked trip advisor to allow me to type review for them as it is amazing.

  • Stayed October 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karl F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveBo14, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, November 20, 2010
Thank you so much for your kind comments regarding your recent stay at the Doubletree Hotel Nashville Downtown. We have an outstanding hotel with excellent team members dedicated to quality service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,189 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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Memphis, Tennessee
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 29, 2010

Went to Nashville on a business trip. Found the location to be fairly good. The rooms were nice but a bit small for the money. The chair in the room was quite comfortable. Found the t.v. to be difficult to work - not sure why. The in-room coffee was actually very good. The staff was friendly and there's a Starbuck's in the lobby. Felt the check-in took a bit longer than it should have; however, check-out could not have been any quicker. Valet parking was $24.00 per day. Very clean. For a nice lunch or dinner - try the restaurant in the Hermitage Hotel. Enjoy!!!!

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Myrtle0116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveBo14, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, November 18, 2010
We very much appereciate your comments. We look forward t o seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Illinois
1 review
Reviewed October 25, 2010

We were pleasantly surprised at this hotel. We found the staff to be friendly and the room to be very comfortable.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveler1370
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveBo14, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, November 18, 2010
Thanks you so much for your kind comments. We look forward seeing yoou again on your next visit to Nashville.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed October 22, 2010

I would like to take this opportunity to say that this Hotel is a great place to stay, but be warned, THE VALET SERVICE LEAVES MUCH TO BE DESIRED. We had an item taken from our car while it was parked with them, and they have done nothing, so far, to find out what happened. After paying through the nose for the service I was very disappointed with the problem.
I would still recommend this hotel, but please don't leave anything, and I mean anything, in your car if you are having it valet parked.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank banjogoyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveBo14, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, November 18, 2010
Thanks you so much for your kind comments. We look forward seeing you again on your next visit to Nashville.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valley City, Ohio
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 17, 2010

Went on a weekend trip with 2 friends and stayed at Doubletree Nashville Downtown. The rooms were very nice with flatscreen TV and a comfy living room chair with ottoman. Beds were very comfortable with great pillows and comforter. Close to all the action downtown (about 3 block walk or use the complimentary shuttle--a great perk--just call and they arrive in a very short time to deliver you to your destination downtown. Awesome driver, Clyde, asks trivia questions about your home city and gives you a treat for correct answers!! Lots of fun.... Great bar and martini lounge, Restaurant and Starbucks in the lobby, too.
There is a daily charge for the parking with valet service, but it is worth it for the proximity and in and out privileges

  • Stayed October 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dodger1435
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveBo14, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, November 18, 2010
Thanks you so much for your kind comments. The shuttle drivers and the valets do a great job. We look forward seeing yoou again on your next visit to Nashville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
Reviewed October 10, 2010

The hotel is at the top end of town, somewhat away from the main tourist attractions of Nashville, but they provide a free shuttle to get around downtown. great location for business travellers though. Pleasant staff and very apologetic after a mix up with calling for a taxi.

  • Stayed May 2010, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank JHyden78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lancaster, Pennsylvania
Level 4 Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed September 27, 2010

This is a great hotel that is 3 blocks from Broadway and the Entertainment District where all the bars and restaurants are located. My wife and I walked back to the hotel in the wee hours of the morning and never felt unsafe - I can't emphasize this enough. Hotel has an in-house bar, restaurant and coffee place. I have no complaints but I like to try to list the negatives, no matter how small, to give others a true sense of the hotel so here it goes... The room was small & comfortable but you couldn't have a 3rd person in the room. The workout area was great but you need to get ear phones from the front desk to use the machine mounted TVs, get the phones when you check it because all the staff does not have access to where they store these. Free internet it not wireless so you have only one connection per room. You pay for parking but you will pay for parking in any bigger city. The elevators are slow, if i was staying here longer than a weekend I would have looked for the stairs. Again these aren't complaints. I would definitely stay here again.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeoGiantPa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveBo14, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this review, November 18, 2010
Thanks for your kind comments. We are very proud of our hotel and team members. We look forward seeing you again on your next visit to Nashville.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Nashville-Downtown

Property: DoubleTree by Hilton Nashville-Downtown
Address: 315 4th Avenue North, Nashville, TN 37219-1693
Phone Number:
Location: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in Nashville
#44 Romantic Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Nashville-Downtown 3.5*
Number of rooms: 337
Reservation Options:
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Also Known As:
Doubletree By Hilton Nashville-Downtown Hotel Nashville
Doubletree Nashville
Nashville Doubletree

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