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“Amazingly friendly and comfortable”

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DoubleTree by Hilton Nashville-Downtown
Ranked #60 of 159 Hotels in Nashville
Reviewed January 24, 2014 via mobile

Really enjoyed my stay at the Doubletree! It was my first trip to Nashville and I was there for the ABA conference. Super impressed with the size of the rooms and the bed was so comfortable! All of the staff we're very helpful and friendly as well....

  • Stayed: January 2014
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Thank Prosshlbj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded February 6, 2014

Thank you for taking the time to write a review of your recent visit. We appreciate your kind words and I will certainly pass them along to everyone on the team. We are glad you chose Doubletree for your first visit to Nashville and look forward to being your home away from home when you are in the area!

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Reviews (2,272)
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1,576 - 1,582 of 2,272 reviews

Reviewed January 22, 2014

This hotel is very accessible to downtown and the convention center. The staff receives an A+ for service, the free shuttle is a bonus too. The common space was fine and the Starbucks in the lobby is a huge plus, but the room needed updating. There was no fan in the bathroom which contributed to the room feeling and smelling damp and musty for the entirety of the stay. Not a very pleasant thing to come back to at the end of the day. The linens needed updating as well. As a seasoned business traveler, the quality of the room was not what I expect of the Hilton brand.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded January 23, 2014

Thank you for writing a review about your recent stay at our hotel. Your kind words regarding the staff and location are appreciated. We are very sorry you were disappointed in the comfort and appointment of our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon so we may better demonstrate our commitment to your satisfaction.

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Reviewed January 22, 2014

If you are considering a place to stay in downtown Nashville, I would recommend the DoubleTREE by Hilton. Hotel is well appointed and staff goes out of their way to assist and accommodate your every need. Location is close to bars and restaurants and wlaking distance from the Convention Center.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Goldengirl0711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded January 23, 2014

Thank you for taking the time to write a review of your recent visit. We appreciate your kind words and I will certainly pass them along to everyone on the team. Our location is great for relaxation, fun and great food within walking distance. Exceeding our guests expectations is our number one goal! We look forward to being your home away from home when your travels bring you to Nashville.

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Reviewed January 21, 2014

The DoubleTree by Hilton Nashville an ok property for a business stay. The front desk and restaurant staff were great. The in room and restaurant menu selections were disappointing. Housekeeping on 2 days left no wash cloths and one day did not replace the shampoo. It was disappointing that the rooms did not have an in room safe and refrigerator.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Phyllis O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded January 22, 2014

Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your honest input and will keep your comments on our dining options and guestroom appointment in mind as we constantly look for new ways to improve our guests' experience. We hope you will return to stay with us the next time you are in town so we may better demonstrate the complete quality stay you deserve.

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Reviewed January 20, 2014

Hairs in bathroom, mirrors dirty on 4th floor, service in the bar on Friday nite so bad we left.What more do they want me to say do not stay there. This please is a joke for the money. Only thing good about it was the valet and shuttle service, they did a great job.

Room Tip: Save you're money and go to a nice hotel,
See more room tips
  • Stayed: January 2014, traveled as a couple
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Thank jonep1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded January 21, 2014

Thank you for your feedback and for choosing our hotel. We’re sorry to hear you encountered housekeeping problems and assure you that dirty rooms are not typical at our hotel. We appreciate that you brought this to our attention and we have discussed this with our staff who will make every effort to be sure our rooms meet the highest housekeeping standards moving forward. Please give us a second chance to impress if you visit our area in the future.

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Reviewed January 20, 2014

I can not say enough about my visit to the Double Tree in downtown Nashville. My room was very clean upon my arrival to my room. Each day I was there the cleaning staff did a wonderful job making sure my towels were fresh and my room was clean. The desk and staff and valet employees were also always there to handle any request to make my stay enjoyable. The restaurant and hotel bar were nice and clean and the staff in those areas really were pleasant and very nice.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded January 21, 2014

Thank you for taking the time to write a review of your recent visit. We appreciate your kind words and I will certainly pass them along to everyone on the team. Exceeding our guests expectations is our number one goal! We look forward to being your home away from home when your travels bring you to Nashville

Report response as inappropriate
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Reviewed January 20, 2014

I came to Nashville for the ABA Show and I was very impress with the warm welcome and the concern at the front desk if my accomodations was to my liking.Bellboys were very swift in their service & the Doubletree shuttle van was very convenient.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Corinne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded January 21, 2014

Thank you so much for taking the time to write a review of your recent visit. Your decision to stay with us is very important to our Doubletree family. We appreciate the kind words and will pass them along to everyone on the team. Our team strives to make every guest feel like a part of the family and that they look forward to visiting with us again. We look forward to visiting with you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Nashville-Downtown

Address: 315 4th Avenue North, Nashville, TN 37219-1693
Phone Number:
Location: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in Nashville
#44 Romantic Hotel in Nashville
Price Range: $154 - $490 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Nashville-Downtown 3.5*
Number of rooms: 341
Official Description (provided by the hotel):
Conveniently located just ten miles from Nashville International Airport, DoubleTree by Hilton Nashville Downtown is the ideal place to stay. ... more   less 
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Also Known As:
Doubletree By Hilton Nashville-Downtown Hotel Nashville
Doubletree Nashville
Nashville Doubletree

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