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“Nice Hotel in a Good Location”

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DoubleTree by Hilton Nashville-Downtown
Ranked #59 of 160 Hotels in Nashville
Reviewed August 13, 2013

We stayed 2 nights at the Doubletree Nashville-Downtown in August, 2013 for a 3-day sightseeing weekend. The hotel itself combined with a convenient location made it a great place to stay for tourists and we'd happily stay again.

We checked in around 5:30 in the evening on a Saturday without a line. The clerk at the front desk was very friendly and helpful and got us up to our room right away. We had an executive king room, which was one of the largest hotel rooms I've ever been in. In addition to the king-sized bed, there was a full-sized work area, large dresser, large closet, easy chair with ottoman, armchair, and work chair at the desk. The room was bright, clean, and well-maintained. The room did not have a safe, which was disappointing, and no minibar. However, there was a well-stocked convenience shop in the lobby that was open 24/7 and had a wide variety of drinks and snacks. The pillow-top bed was very comfortable -- not too hard or soft and the pillows provided the right amount of head and neck support. The climate control system did a good job against the August Nashville heat and humidity and wasn't too noisy. The soundproofing in the room could be better -- we could easily hear doors closing in the hall and the conversation/tv of the room next to us, but things were fairly quiet on the Saturday and Sunday nights we were there, so noise wasn't a problem.

For a room so large, the bathroom could have been bigger, but it had a good variety of toiletries and included the rather unusual addition of a toothbrush, toothpaste, razor, and shaving cream. We had remembered to bring all of these things, but I thought it was a nice touch by the hotel. The shower operation was a bit odd, but it had good water pressure and plenty of hot water.

The hotel has a nice array of facilities. The fitness center was bright and clean with plenty of modern equipment, although a bit oddly located among the guest rooms on the second floor. The pool area looked very nice although we didn't go swimming. We did not eat at the hotel, opting instead to head to 417 Union (right across the street) for breakfast (I'd highly recommend it, by the way) and having our other meals based on where we were. However, we did have drinks at the bar one evening and found the prices to be reasonable for a downtown hotel. The valet parking charge isn't cheap, but it was convenient and very fast.

The hotel's location seems to be great for tourists and business travelers alike. It's located in the business district but less than a 10 minute walk to the bars and clubs on Broadway or 2nd Avenue, the Country Music Hall of Fame, Ryman Auditorium, Bridgestone Arena, etc. LP Field also seemed to be within walking distance (we could see it from our room). Although the area around the hotel is pretty empty on a weekend, we weren't uncomfortable walking back late at night and wouldn't hesitate to do so again. There's a few restaurants and bars in the immediate area, but most seem to be geared toward the business lunch crowd. The hotel also offers a shuttle for destinations a little farther away. Service was quick and friendly.

In all, we were very happy with the Doubletree Nashville-Downtown. It will certainly be on the list of places we'd look to stay the next time we're in town.

  • Stayed: August 2013, traveled as a couple
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Thank jzombek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded August 14, 2013

Thank you so much for taking the time to write a review of your recent visit. Top-notch service is our number one priority Our team strives to make every guest feel like a part of the family and that they look forward to visiting with us again. We look forward to continuing to be a part of your family when you visit Nashville!

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1,805 - 1,811 of 2,347 reviews

Reviewed August 13, 2013

This hotel is adequate, but my stay was trail of minor annoyances that I could have done without. I arrived at the hotel just before midnight, exhausted from a delayed flight; there was one beleaguered person at the desk juggling two checkins, several phone calls, and a drunken guest. Maybe just a perfect storm, but she needed backup. This town stays open late and there was a lot of activity going on for one person to handle.

After a long-ish wait to check in, I slogged up to my room to find that the key didn't work. Slog back downstairs...

Finally got to sleep at 1, setting the clock for 7:30. Unfortunately, there is a church across the street that unleashed a barrage of bells, at least a couple minutes' worth, at **6**. Sigh. Managed to doze for a bit but woke up tired - only to discover that there was no curtain in the shower. Missed that the night before in my fatigue. Called downstairs and had one sent up, which was taken care of promptly.

The other glitch was the bed: the pillows were lumpy and the mattress slanted to one side, so I spent the night trying not to be spilled over the edge.

This is all small stuff, but for a business travel who has tight timetables and needs things to work right it was irritating. Not up to Hilton standards for sure. There's nothing they can do about the church bells, but if I roll in at midnight at least check me in promptly, give me a key that works, and a shower curtain when I'm pressed to get out the door for a meeting.

Room Tip: request a room away from the church!
See more room tips
  • Stayed: August 2013, traveled on business
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Thank zenpicker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded August 14, 2013

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service as we do our best to make sure all of our guests feel valued and welcome. We’ve addressed your concerns with our staff and hope that next time you’re in the area, you’ll visit us again and experience the improved level of customer service you deserve.

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Reviewed August 12, 2013

The Doubletree Downtown is a slightly aging hotel located around 10 minutes walk from all the wonderful music venues in Nashville. The location is great because once you return to the hotel from a night out, you enter a quiet part of town without undue noise. The downside of this is that, save for the hotel itself, there are very few quality places to eat in the immediate vicinity. The rooms are not big and in particular the bathrooms are quite small. However the beds are great and the staff are very friendly. We particularly liked the gym to help us work through all the food we inevitably ate. There was a late night cocktail bar with quality live music playing, which is a trademark of the city. Buffet breakfasts were relatively modest and the staff at breakfast almost too cheery and friendly. Being a foreigner I was not sure whether they were working for tips.
The hotel is a second cousin to the main Hilton Hotel located closer to the action and presumably is priced accordingly. Still it was hard to fault

  • Stayed: July 2013, traveled with friends
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Thank hortus_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded August 14, 2013

Thank you for taking the time to write a review of your recent visit. We appreciate your kind words and I will certainly pass them along to everyone on the team. Our location is excellent for relaxation, fun and great food! Exceeding our guests expectations is our number one goal. We look forward to being your home away from home when your travels bring you to Nashville.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2013

We stayed here three nights (Aug.5,6,7). Check in was fast ans pleasant, valet and bell service was prompt. Room was comfortable and quiet. For our purposes the location was great. I think the $25/night parking charge is a bit high and the breakfast in the dining room is a rip off. However, I would probably stay here again.

Room Tip: Our room was on the seventh floor away from the elevators. Nice and quiet.
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  • Stayed: August 2013, traveled as a couple
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Thank dennis j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded August 14, 2013

Thank you for taking the time to write a review of your recent visit. We appreciate your kind words and I will certainly pass them along to everyone on the team. Our location is excellent for relaxation, fun and great food! Exceeding our guests expectations is our number one goal. We look forward to being your home away from home when your travels bring you to Nashville.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2013

We stayed here for a Saturday night last weekend. It was perfect for being close to the places we wanted to go downtown. Walking distance by a few blocks to Printers Alley and the music bars. The service was very good at the restaurant. We had their breakfast buffet. There was a very good variety and we enjoyed the made to order omlets. The room was clean and the beds comfortable. Nice warm cookies, too! We were please and would stay here again.

  • Stayed: August 2013, traveled with family
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Thank MaccaFan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded August 14, 2013

Thank you for taking the time to write a review of your recent visit. We appreciate your kind words and I will certainly pass them along to everyone on the team. Our location is excellent for relaxation, fun and great food! Exceeding our guests expectations is our number one goal. We look forward to being your home away from home when your travels bring you to Nashville.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 9, 2013

Always have a good stay at Doubletree in Nashville. Rooms are clean, staff is friendly and welcoming. This is my second visit and I would return again. This trip was for fun, we were welcomed with a smile and warm cookies. They kindly held our bags on the day we were set to leave. No issues!

  • Stayed: August 2013, traveled with friends
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Review collected in partnership with DoubleTree by Hilton
1  Thank Derick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded August 14, 2013

Thank you for taking the time to write a review of your recent visit. We appreciate your kind words and I will certainly pass them along to everyone on the team.The cookies are a wonderful way to start your visit with us! We look forward to being your home away from home when your travels bring you to Nashville.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2013

While I'm not normally a Doubletree guest, I was impressed with the amenities of this downtown hotel in Nashville, TN. The valet parking and upscale lobby makes you feel as if you are staying in a more upscale hotel. Rooms and services, however, are pretty standard and nothing speacil. I would recommend for businesses, family, and friends, couples go elsewhere.

  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank GilbertMV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summer W, Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded August 14, 2013

Thank you for taking the time to write a review of your recent visit. Being a comfortable and fun getaway is our goal. We want to be a part of your family each time you are in Nashville and look forward to visiting with you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Nashville-Downtown

Address: 315 4th Avenue North, Nashville, TN 37219-1693
Phone Number:
Location: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#37 Business Hotel in Nashville
#44 Romantic Hotel in Nashville
Price Range: $232 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Nashville-Downtown 3.5*
Number of rooms: 341
Official Description (provided by the hotel):
Conveniently located just ten miles from Nashville International Airport, DoubleTree by Hilton Nashville Downtown is the ideal place to stay. ... more   less 
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Also Known As:
Doubletree By Hilton Nashville-Downtown Hotel Nashville
Doubletree Nashville
Nashville Doubletree

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