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DoubleTree by Hilton Nashville-Downtown
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Reviews (2,414)
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All reviewsdouble treewarm cookiesvalet parkingwithin walking distancelive musicprinters alleyvalet staffnashville downtownbreakfast buffetlocation is greatwould stay here againbroadway streetryman auditoriumper daymusic cityindoor poolshuttle service
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2,032 - 2,037 of 2,414 reviews
Reviewed November 8, 2012

This is not a pretty hotel - there aren't many in Nashville - but it ticks lots of boxes. Decent room, clean, everything working. And unlike some hotels, there's free WiFi, free gym and pool, etc. They even give you warm cookies when you check in! Starbucks downstairs, and a good location for the Country Music Hall of Fame and the main drag with all the music bars & BBQ restaurants. Only think I'd say is that there's otherwise not much to see nor many places to hang out in the immediate vicinity to the hotel as it's in the business district, but it seems mst people would take their car wherever they went. By the way, definitely go to the Pancake Pantry in Hillsboro - awesome, and it''s also Taylor Swift's favorite place.

  • Stayed: October 2012, traveled with family
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Thank SimeyD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveBo14, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded December 16, 2012

Thank you for taking the time to write such kind comments regarding your trip to Nashville. We look forward to hosting you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2012

We reserved 3 suites for the CMA'S 9 months in advance. Only one was ready when we got there. We waited an hour, and got the call that no other was available except a smoking. Luckily they found two other rooms. They gave us breakfast cards as concession. There were splatters all over the counters and bathroom dirt on the floor.

  • Stayed: November 2012
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Thank Paigers800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveBo14, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded December 16, 2012

We’re sorry that we didn’t provide you with a rewarding experience during your recent stay in Nashville. Your satisfaction is very important to us, and we appreciate your feedback. We hope you’ll consider staying with us again the next time you’re in the area

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Reviewed November 6, 2012

We booked a suite and a romance package which included champagne and in room breakfast. The room was very large (620) and comfortable but in need of repair. One air conditioner had fallen off the wall and was being held on with a chair, the toilet had a very large crack in the bowl, there was water damage from a water leak over the shower and there was plaster and dry wall hanging down and brown stains on the ceiling...GROSS. It took multiple calls to get the champagne and at breakfast it took calls back and forth between the front desk and room service to get our breakfast. On the plus size it's a good location, the employees are polite and helpful, and they have a nice shuttle service.

  • Stayed: November 2012, traveled as a couple
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Thank uh17tex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveBo14, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded December 16, 2012

Thank you for your comments. We take the feedback from our clients very seriously. I assure you that we always do everything possible for our guest to have an outstanding stay in Nashville. We look forward to hosting you again in the near future.

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Reviewed November 2, 2012

Can't afford the Hilton? Want a nice hotel, but would rather spend your money on activities and dining experiences? The DoubleTree is the place to stay! Beautiful hotel, helpful and friendly staff, clean rooms, comfortable beds, downtown views from the windows, and best of all...walking distance to everything in the downtown area! We always stay at a DoubleTree whenever possible and have yet to be disappointed.

  • Stayed: October 2012, traveled as a couple
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Thank Traveldiva1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveBo14, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded December 16, 2012

Thank you for your kind comments regarding your trip to Nashville. Our property offers reasonably priced amenities including complimentary wireless internet. We have a great location and a super staff. We look forward to hosting you again in the near future.

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Reviewed November 1, 2012

The Doubletree in Nashville is great! I recently stayed there Oct. Oct. 17, 18, and 19th. The rooms are clean, great beds, close to most of the major attractions, great value, and can't say enough about your stupendous concierge Kevin!! You have an exeptional employee with this man. I say this as my fella and I were on a fourteen-day trip of the U.S. We stayed at seven different hotels. This place stood out. About Kevin, he went the extra mile and snagged us tickets for the General Jackson Tour, gave me GREAT shopping advice (even SHOES), waited on hold for us several times calling a cab and shuttle for us. All of this, while demonstrating great patience and juggling other people's needs at the same time. He is a true asset to your company. Carrie Laisner-Portland, Or

  • Stayed: October 2012, traveled as a couple
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Thank Carrie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteveBo14, General Manager at DoubleTree by Hilton Nashville-Downtown, responded to this reviewResponded December 16, 2012

We appreciate the kind words regarding our concierge Kevin. Our team members try to go above and beyond for each guest to insure that there time in Nashville is fun, comfortable, and safe. We look forward to hosting you and your friends in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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