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“Great staff!”

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Courtyard Nashville at Opryland
Ranked #79 of 154 Hotels in Nashville
Little Rock, Arkansas
2 reviews
“Great staff!”
Reviewed October 14, 2013

Staff was great from the moment we arrived. David (I believe that was name) was helpful and informative. The room was clean and the beds were comfortable. Would I stay here again? Definitely!!

The Downtown Shuttle was a bargain @ $10 roundtrip.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank D S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardOpryland, Director of Sales at Courtyard Nashville at Opryland, responded to this review, October 16, 2013
D S-

Thanks for your feedback! We are lucky to have an employee like David who takes such pride in helping our guests while they are in Nashville and we will certainly pass your comments on to him. We appreciate it and hope you come back and see us soon!
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223 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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phoenix
Level Contributor
39 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed October 13, 2013

1ST...I have to say something before I spill my guts about this place.....When you read the childish remarks from some of the so called guest.....I myself have another name for them that I can't say here!!!! PLEASE remember that there self centered cry babies who didn't get something there way or have never been told the word "NO" in there life!

This Hotel was AWESOME! In every way! And NO THERE WAS NO MOLD! OR SMELL! IT WAS SPOTLESS! The room was as clean as clean could be! The location to us, was the best in Nashville, next to the Grand Ole Opry, Opry Mills and steps from the River.

Now for the staff....Let me just say!!!! They we're unequal to any 5 star my wife and I have ever stayed at! From the check in to asking for something!

Get this....How many of you, saw something at a store you want and there is no more of what your looking for? And you go ask someone who works there if they have what your looking for in your size? or a different color and they look at you like a cow getting milked and say.....What's out there is all they have? Instead of going the extra mile and go see?????

Well, My wife need some super glue before her convention and asked me to go down stairs and buy some. Well they didn't have any to sell.....But the nice LADY (I wish I knew her name) said to me.....Let me go look in the Maintenance guys area. Well 10 mins. Later....Here she comes out with a tube of super glue!!!!! I was like WOW! YOU COULD'VE KNOCKED ME OVER WITH A FEATHER!

In this day and age of such laziness It was NICE to see a employee go out of there way to do something for a guest! JOB WELL DONE!

We stayed there 4 days and didn't want to leave!

Also the bed was the most comfortable bed we have ever slept on!!!!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank ezzie40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardOpryland, Director of Sales at Courtyard Nashville at Opryland, responded to this review, October 16, 2013
ezzie40,

Wow! Thanks so much for your great comments! We truly appreciate it and hope that you come back and see us at the Courtyard by Marriott at Opryland!
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los angeles
Level Contributor
103 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed September 27, 2013

The room was clean and overall the hotel was quite clean. It is located close to the grand Ole opry and is right next door to the mall and opryland hotel. There are lots of places to eat close by.
I was disappointed there was no refridgerator in the room. The front desk and room service was friendly. The bed was quite comfortable too. They have an indoor pool too. If only i had known.....

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank selos10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardOpryland, Director of Sales at Courtyard Nashville at Opryland, responded to this review, September 30, 2013
los10,

We appreciate your feedback on the great location of our hotel, our cleanliness and out helpful and friendly staff! As you mentioned, we are located very near the Grand Ole Opry, Opry Mills Mall and Gaylord Opryland Resort and Convention Center along with many restaurants, shops and entertainment venues. We appreciate your comments and hope you come stay with us again in the future!
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1 review
Reviewed September 18, 2013 via mobile

This hotel has a major mold/mildew problem. The stench almost knocks you down upon entering the front doors. If we hadn't already paid for our room before arriving we would have turned and walked out. Not to mention the horrible service at the front desk while trying to check in. The guy was very rude and treated us as if we were nothing him. He said maybe four words to us "name" and after checking in he pointed around the corner and said "go that way". This guy was probably the worst front desk clerk we've ever encountered. Made us want to leave even more than the horrible mold problem. Don't waste your money here! Not worth half of what we paid.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manoftheland442
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardOpryland, Director of Sales at Courtyard Nashville at Opryland, responded to this review, September 26, 2013
Manoftheland442,

Thank you for your feedback and we take your comments very seriously. We would love to discuss your experiences while staying at the Courtyard at Opryland with you as we are constantly trying to provide the highest quality stay for our guests. Please feel free to call us at (615) 882-9133.
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Newfoundland, Canada
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed September 11, 2013

We stayed the week of Sept 02/13. This hotel is well maintained and super clean, but what stands out the most is the exceptional staff. The front desk guys went above and beyond the call of duty. We know now the true meaning of southern hospitally. Would surely stay here again and again.....

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank handpsimmonds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardOpryland, Director of Sales at Courtyard Nashville at Opryland, responded to this review, September 13, 2013
handpsimmonds,

Thanks for the great comments about our cleanliness and staff! The staff at the Courtyard by Marriott at Opryland LOVE to help our guests plan out their stay while in Nashville so that they can take advantage of all the great things there are to do here such as The Grand Ole Opry, The General Jackson Showboat, Opry Mills Mall, The Country Music Hall of Fame, all of the great honkytonks down on Lower Broad Street (Tootsie's, The Stage, Robert's Western World), etc. Thanks for staying with us and please come back and see us next time you are in Music City!
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Levis, Canada
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 10, 2013

Excellent service at the front desk. The room was clean et so for the other parts of this hotel. I must underline the cleanliness of the spa/swimming pool. The bistro offer is similar to other Courtyard; nevertheless, it is impossible to get your coffee in a real mug or eat with stainless cutlery as we can do in many other Courtyard.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Raymond P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardOpryland, Director of Sales at Courtyard Nashville at Opryland, responded to this review, September 13, 2013
Raymond P,

Thanks so much for your feedback! We have a great housekeeping staff here at the Courtyard by Marriott at Opryland and we appreciate you kind comments about our cleanliness. We are glad you enjoyed your stay and hope that you will come stay with us again soon!
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Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 8, 2013 via mobile

We made reservations here for a quick overnight stay in Nashville. The hotel was very clean and comfortable. The couple that travelled with us had car trouble, alternator went out as we were pulling into the hotel parking lot. We called around for a replacement part. The hotel was nice enough to lend us wrenches and the tools we needed to replace it. They also were going to let us check out late if need be, due to us working on the car. Thanks!!! The pool area and hot tub were nice. Had a great stay!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kontraverseal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardOpryland, Director of Sales at Courtyard Nashville at Opryland, responded to this review, September 9, 2013
Kontraverseal1,

Thanks so much! We are glad you had a good stay and we were able to assist. Please come stay with us again next time you are in Nashville!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Nashville at Opryland

Property: Courtyard Nashville at Opryland
Address: 125 Music City Cir, Nashville, TN 37214-1205
Phone Number:
Location: United States > Tennessee > Davidson County > Nashville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#47 Business Hotel in Nashville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Nashville at Opryland 3*
Number of rooms: 94
Official Description (provided by the hotel):
Discover classic hospitality with a modern flair at Courtyard Nashville Hotel at Opryland, a refreshing choice among Nashville, TN hotels. We're one of the favorite Nashville hotels near Gaylord Opryland Hotel & Convention Center, located just 1 mile away, as well as famous destinations like the Grand Ole Opry, General Jackson Showboat and Opry Mills Mall. Take advantage of our newly renovated hotel rooms and suites, with ample option for corporate, leisure and group travelers. Accommodations feature updated bedding, complimentary Wi-Fi and LCD TVs. Our state-of-the-art lobby has areas to work or relax, and up-to-the-minute news, weather and airport conditions via our GoBoard™. The Bistro provides guests healthy food and beverage offerings in the morning, including Starbucks selections, and evening dinner service with cocktails. More top features include a large indoor pool and workout center, free parking and business center. Shuttle service to the convention center and airport (one time fee) ... more   less 
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Also Known As:
Courtyard Nashville At Opryland Hotel Nashville
Nashville Marriott
Nashville Courtyard

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