I travelled to Nashville in March with my elderly mother and two sisters. The hospitality of the staff at this hotel was amazing. They went well beyond our expectations of service.
The shuttle drivers Eric and Noah were very friendly and sweet to my mother who was slow and needed assistance getting in and out of the van. We used the shuttle a lot and they went out of their way to get us where we needed to go. We felt like we’d made a new friend with Eric. Everyone we encountered at the desk was amazing as well. At our arrival, we met Wayne, who straightened out a mix-up with the room selections and got us quickly into our rooms with an early check-in. When we were in the lobby waiting for a tour bus to take us to the Grand Ole Opry, David (I think that was his name), saved us from missing the show altogether. He made some phone calls for us, realized that the tour bus wasn’t coming, and the show had already started. He quickly arranged for Noah, who was off duty, to take us to the show. Noah immediately dropped everything, and shuttled us over and even picked us up afterwards.
I didn’t care for the colours of the walls, but the rooms were very clean and comfortable. I asked for an extra blanket, and it was brought up in about five minutes. The Bistro restaurant was OK, but nothing spectacular. The fruit was fresh, but the breakfast sandwich that I had was not very good. It was only open in the mornings and evenings and had a limited selection of items on the menu.
The location of the hotel was within a short driving distance to the Grand Ole Opry and various restaurants. We were dissappointed that the nearby mall was closed, however. Although I did not bring my computer, it was nice to know that free wireless internet was offered in the rooms.
I would recommend this hotel. The staff are extremely friendly, the rooms clean and comfortable, and the shuttle service was exceptional.
- Official Description (provided by the hotel):
- Discover classic hospitality with a modern flair at the newly renovated Courtyard Nashville Hotel at Opryland, a refreshing choice among Nashville, TN hotels. We're one of the favorite Nashville hotels near Gaylord Opryland Hotel & Convention Center, located just 1 mile away, as well as famous destinations like the Grand Ole Opry, General Jackson Showboat and Opry Mills Mall. Take advantage of our newly renovated hotel rooms and suites, with ample option for corporate, leisure and group travelers. Accommodations feature updated bedding, complimentary Wi-Fi and LCD TVs. Our state-of-the-art lobby has areas to work or relax, and up-to-the-minute news, weather and airport conditions via our GoBoard™. The Bistro provides guests healthy food and beverage offerings in the morning, including Starbucks selections, and evening dinner service with cocktails. More top features include a large indoor pool and workout center, free parking and business center. Shuttle service to the convention center and airport (one time fee) ... more less
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- Also Known As:
- Courtyard Nashville At Opryland Hotel Nashville
- Nashville Marriott
- Nashville Courtyard