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“Bad wifi and faulty noisy broken air conditioner”

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Days Inn Nashville Saint Thomas West Hospital
Ranked #125 of 155 Hotels in Nashville
Level 1 Contributor
2 reviews
“Bad wifi and faulty noisy broken air conditioner”
Reviewed July 21, 2013 via mobile

We tried every wifi channel they had & never could say on for more than 2 minutes at a time. Terrible wifi! The there was the constant wet carpet by the air conditioner that constantly was making loud broken down sounds. The air conditioner never cooled properly. We complain about this for 3 days in a row but nothing was done until the last 24 hours of our stay. Firstly on that last day the manager tried to say that he never got the message about the problem. Then he got his cleaning crew to try to dry the floor but when we got back the floor was wet again from the air conditioner. While we were sleeping on the last night, worker came and startled us waking us up at 1 AM and 5 AM to work on the air conditioner. All they did we stir up mold and mess up my husband Dan Laskowski, a Windham Rewards member, and my sleep. I am allergic to mold and got so sick, even though I took my antihistamine, that for 4 days the whole room was spinning. We will not be staying herr again.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brigitte L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vishnu p, General Manager at Days Inn Nashville Saint Thomas West Hospital, responded to this review, July 23, 2013
Dear GUest,
In response to your comment, Please except my apology for the inconvenience you have been through.
We have taken steps to take care of problem.We are not allowing our employees to work on air conditioners after 5:00pm. so I am not sure who them people were? so we are investigating that mater.
Again I apologies for your inconvenience.
Thank You
Vishnu Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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273 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Marathon, Florida
Level 6 Contributor
125 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed July 15, 2013

We stayed in Nashville 3 nights on a special this Days Inn offered for 3 nights at $150. This was the low price of one night at most of the hotels in downtown Nashville. The hotel was located about six miles from downtown, but a very easy commute. The room was clean and comfortable, and frankly, we didn't spend a lot of time there with so much to see downtown! The breakfast was the basic toast, cereal, coffee.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Slipawaycpl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vishnu p, General Manager at Days Inn Nashville Saint Thomas West Hospital, responded to this review, July 23, 2013
Dear Guests,
Thankyou for your comment. I appreciate you for encouraging us to work more harder to serve you .
I again thank you for your response.
General Manager
Vishnu p.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Knoxville, Tennessee
Level 6 Contributor
268 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed June 7, 2013

This is a good place to sleep and shower. Nothing fancy, but clean enough and not in a rough neighborhood. The people at the desk were friendly, and there was a continental breakfast out with fresh fruit and breakfast bars at 5:30 AM.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank micarooni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vishnu p, General Manager at Days Inn Nashville Saint Thomas West Hospital, responded to this review, June 10, 2013
Dear Ms. Micarooni
Thank you for your comment. We always appreciate comments from our guests, This encourage us to work more harder to serve all guests more efficiently.
Again I personaly thank you on behalf of all my staff and management.

Vish Patel
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga
Level 2 Contributor
6 reviews
6 hotel reviews
Reviewed May 5, 2013

I have stayed at this hotel several times over the years. and as always it was good. I have always found it to be a clean & affordable place to stay. it is close to the freeway and lots of restaurants close by. everything from fast food to nice sit down places.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vishnu p, General Manager at Days Inn Nashville Saint Thomas West Hospital, responded to this review, May 8, 2013
Dear Ms. Mary G,
Thank you for your excellent comments. I am glad you have enjoyed our facility during your stay.
I my self & my staff appriciat your comment. We are looking forward to serve you and other guests much better.

Again I personaly thank you.

Vish Patel

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 1, 2013

It's an OK place to stay and is significantly cheaper than most hotels in Nashville. It was raining like crazy the whole time I was there and the carpet in my room was weet from over by the sink to several feet back in the room. I told the front desk shortly after checking in. They determined it was a roof leak but didn't bother to tell me because the hotel was full. The parking lot/spaces are narrow and flood during rain. The whole place needs a little TLC and money dumped into it. However, I paid $100 for two night versus 2X to 3X that for other local hotels. Didn't enjoy the mold smell...

Also, walls are paper thin and this place is noisy...

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vishnu p, General Manager at Days Inn Nashville Saint Thomas West Hospital, responded to this review, May 3, 2013
Dear Mr.Shaw,

Thank you for bringing the matter to my knowledge. I personaly appolize you for inconvience tou have had during your stay. I like to offer you 20% discount coupon during your next stay at our place. Again please accept my personal Appoligy.

Looking forward to see you upon your next visit.

Thank You
Vish Patel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Nashville Saint Thomas West Hospital

Property: Days Inn Nashville Saint Thomas West Hospital
Address: 269 White Bridge Pike, I-40 Exit 204b, Nashville, TN 37209-3253 (Formerly Days Inn Nashville Near TSU)
Phone Number:
Location: United States > Tennessee > Davidson County > Nashville
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #125 of 155 Hotels in Nashville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Nashville Saint Thomas West Hospital 2*
Number of rooms: 50
Official Description (provided by the hotel):
Our location won the Best Guest Satisfaction Award in 2008. We are open 24 hours. We are about 10 minutes or less from downtown and all major hospitals, St. Thomas, Vandy, and Centennial. We have 50 exterior rooms in which we have recently renovated with new flat screen TVs, bright decor, and all wood floors. We have upgraded to a free hot breakfast. We have special hospital discounts for patients and their families. ... more   less 
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Also Known As:
Days Inn Nashville West Hotel Nashville
Nashville Days Inn

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