My door would not shut ad when I called to complain they informed me that I needed to pick up on it 3/4 of an inch and then it would shut. My bed was lopsided and the carpet felt like it had been years since it had seen a cleaning. I called expedia to check about moving hotels and they informed me that I had to get a form from the hotel manager to be faxed to them and that I would have to physically check out of the hotel and sign the form. I called the hotel manager and asked him about this and he said it was fine. This was at like 11:00 pm on a Friday night so I decided it was too late and would just stay. (I had booked two rooms one for myself and one for a friend and did not want to make a decision without talking with her.) The next morning she and I went to school after having decided to just stick it out one more night. When we returned to the hotel our keys would not work. When we asked the front desk what was going ont they said that we had checked out. Now we know we had not because all of our personal belongings were in there (clothes, cameras, lap top, everything!!!!) WE asked where our stuff was and they said that they had packed it up and put it in storage because they thought we had left. WHAT THE HECK!!!!! Who would check out and leave everything they owned. I explained that I had called and inquired about checking out but had not completed the form or physically checked out. They said yes you have. I called Expedia and confirmed that we had not and they took forever getting us back in. They kept saying we had been refunded our money but Expedia was teliing them that we had not. To beat all they put me in the same dirty, door won't close room. WOULD NEVER STAY HERE AGAIN!!!! WOULD NEVER PROBABLY STAY AT A SLEEP INN AGAIN.
- Official Description (provided by the hotel):
- The Sleep Inn Nashville Airport 3 story interior corridor Design to Dream Hotel conveniently located on I-40, Stewart’s Ferry Pike Exit-219, is just the place you want to stay. We are located just three miles from the Nashville Int'l Airport and 10 minute to downtown and all major attractions. ... more less
- Reservation Options:
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- Also Known As:
- Sleep Inn Nashville Airport Hotel Nashville
- Nashville Sleep Inn