What I liked: 1).Nice breakfast (altho milk tasted funny) 2) Good location 3) Comfortable beds/pillows, tho beds were small 4) Nice lobby/ reception area. What I did not like:1) Small beds. Why double instead of queen? 2) Below average coffee 3) Now, my main complaint is that I accidentally left my toiletry bad in the bathroom upon checkout. We realized this on our trip home, immediately called the hotel, only to get an answering machine with the only option being to leave a message, and they would check at the end of the day if housekeeping had turned anything in, and would call us if they did. No call by next morning, so another call. spoke to the front desk, they would check with head of housekeeping, no call, called again and left message with head of housekeeping, still no return call. Now, I realize that it wouldn't have been worth the money to have it mailed home, but my daughter was also in Nashville at the time and was staying another few days. She could easily have picked it up for me. I can't imagine housekeeping would have thrown a toiletry bag with misc. items in it away. So, my advice to anyone reading this and considering staying here is to watch your personal items very closely and to make sure you have everything with you upon checkout. I was very disappointed , not only that someone would keep an item inadvertently left behind. but also that there was noone to talk to directly, other than the person at the front desk who supposedly relayed the message to head of housekeeping. 4) there was dripping water from the ceiling in the bathroom. It wasn't a lot, probably from an a/c condensor, but be careful not to slip if yours drips, too. Most of my complaints are minor, except for the missing item, and I would consider staying here again, but would definitely make sure everything was packed upon checkout. We only stayed 2 nights, and did not have housekeeping clean room after first night.
- Official Description (provided by the hotel):
- Welcome to the Embassy Suites Nashville - Airport hotel, renovated in July 2013 and located five minutes from Nashville International Airport (BNA) and 7 miles from downtown Nashville. Ride our complimentary shuttle to and from the airport, relax in the light, open atrium and unwind with complimentary snacks and beverages at the nightly Evening Reception*. For a comfortable stay, select our two-room suites that feature new beds and decor, and bathrooms with new tile and granite. Start the day with our free cooked-to-order breakfast in our atrium and choose from delicious items such as eggs, signature custom omelets, pancakes, cereal, fruit and pastries. Savor inspired dishes at TEN Bar & Grille. Stay productive in the 24-hour Embassy BusinessLink™ Business Center, and keep fit when you travel with complimentary access to our expansive Embassy Suites Fitness Center and heated indoor pool. Appreciate our proximity to all that ‘Music City’ has to offer! Our hotel is ideal for business or leisure travel. Take advantage of the convenient location that offers easy access to Nashville attractions such as the Grand Ole Opry, Opry Mills Mall, the new Music City Center, and Bridgestone Arena. * Service of alcohol subject to state and local laws. Must be of legal drinking age. ... more less
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- Also Known As:
- Embassy Suites Hotel Nashville
- Embassy Suites Nashville
- Nashville Embassy Suites