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“Worse Embassy Ever”

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Embassy Suites by Hilton Nashville - Airport
Ranked #47 of 157 Hotels in Nashville
Reviewed February 20, 2013

This has to be the worse Embassy ever. My first room had no AC. Then my next room was filled with mold. I spoke to GM and he said "I will look into it" As a HH Diamond I expect my room to at least be clean. They should lose their Embassy flag.

  • Stayed: January 2013, traveled on business
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Thank worldtraveler1868
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,524 - 1,530 of 1,948 reviews

Reviewed February 20, 2013

I've stayed at this hotel a dozen times and the staff/management are always friendly. The furniture is a little dated, but I love the floorplan of the room. I'm glad they shortened the pool hours for kids also; adults only swim is from 10pm-12am.

  • Stayed: February 2013, traveled with family
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Thank Ebony A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2013 via mobile

Wow this place has the greatest employees but new management is taking the fun out of it. NO hot wings,potato skins I mean really its an bar. Know we wait in long lines because you can only have 1 drink at a time. Tammy,Gwen,Jo Lynn,Victor,Maria and Marvin are the reason I keep coming back. Last night a guest that was staying here with us had to check out due to problems in his room I understand they where full but never overed him anything like stay and have a meal or sit and enjoy the managers special?

  • Stayed: February 2013
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Thank billybob70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2013

We have stayed in this hotel many times over the years. Love the atmosphere and the excellent service. My husband said he feels like this is our hotel. Our kids are grown now but we still can see them as young kids, riding the glass elevators and swimming in the pool.
It is still the hotel we love to relax and rejuvenate in.

  • Stayed: February 2013, traveled as a couple
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Thank glammybeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2013

Nice hotel to stay if you are in Nashville. Nothing great. Rooms are a bit dated and in need of a refresh, but everything was clean and neat. What's nice about Embassy are the free hot breakfasts and this hotel did them well. Staff was friendly. Unlike other hotels, I could not find any free coffee outside of the breakfast times. I thought that was a bit strange. Otherwise I would stay here again.

  • Stayed: February 2013, traveled on business
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Thank AustinBizTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2013

This is an older property managed by very friendly and helpful staff. The on-site restaurant is quite good. The indoor pool is great for kids. The hotel is conveniently located near the airport but it's location is somewhat difficult to find because of the side roads.

Room Tip: Rooms opposite the front are best so you can avoid noises coming from the interstate.
See more room tips
  • Stayed: November 2012, traveled on business
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Thank rockyKnoxville_Tn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013

As a road warrior who travels weekly, I have spent many nights in hotel rooms. I am a Hilton Honors member and chose this hotel for it's proximity to the airport (without reading the Trip Advisor reviews first). I was very disappointed with my overall stay. While hotel staff were welcoming and friendly, my hotel room left much to be desired. The entire room felt grungy- from the furnishes to the carpeting. The hotel needs to do major renovations to spruce up the rooms and make them feel comfortable and inviting. I was also a bit baffled by the humidity in the room for February- the tiled bathroom floor was wet 100% of the time making it quite disgusting.

  • Stayed: February 2013, traveled on business
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Thank CRA17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Nashville - Airport

Address: 10 Century Blvd, Nashville, TN 37214-3644
Phone Number:
Location: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#41 Business Hotel in Nashville
Price Range: $142 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Nashville - Airport 3.5*
Number of rooms: 296
Official Description (provided by the hotel):
Welcome to the Embassy Suites Nashville - Airport hotel, renovated in July 2013 and located five minutes from Nashville International Airport (BNA) and 7 miles from downtown Nashville. Ride our complimentary shuttle to and from the airport, relax in the light, open atrium and unwind with complimentary snacks and beverages at the nightly Evening Reception*. For a comfortable stay, select our two-room suites that feature new beds and decor, and bathrooms with new tile and granite. Start the day with our free cooked-to-order breakfast in our atrium and choose from delicious items such as eggs, signature custom omelets, pancakes, cereal, fruit and pastries. Savor inspired dishes at TEN Bar & Grille. Stay productive in the 24-hour Embassy BusinessLink™ Business Center, and keep fit when you travel with complimentary access to our expansive Embassy Suites Fitness Center and heated indoor pool. Appreciate our proximity to all that ‘Music City’ has to offer! Our hotel is ideal for business or leisure travel. Take advantage of the convenient location that offers easy access to Nashville attractions such as the Grand Ole Opry, Opry Mills Mall, the new Music City Center, and Bridgestone Arena. * Service of alcohol subject to state and local laws. Must be of legal drinking age. ... more   less 
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Also Known As:
Embassy Suites Hotel Nashville
Embassy Suites Nashville
Nashville Embassy Suites

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