I used to stay at this hotel a lot on business about two-three years ago. I always stayed in a different room each time. At some point I realized that most of the room accommodations were shabby and not always as clean as they should be. Rooms could contain any or all of these issues: stains on carpets, chairs and couches. bathrooms with mildew on the shower curtains and thin towels. Even the breakfast buffet areas were looking dirty and "tired". I began to stay elsewhere. Last year I thought I would give it a try again even though I checked these reviews and saw that other people found the same problems I did. No improvements had been made. Today (a year later) I needed to make a reservation and thought I would check the reviews to see if they have updated and improved on their issues. Apparently not. I am seeing the same comments and same management responses and excuses. Clearly there has not been an investment on a much needed major updating of this hotel. What a shame because it has so much potential to be a really great hotel. I will make my reservation at another Hilton property.
- Official Description (provided by the hotel):
- Welcome to the Embassy Suites Nashville - Airport hotel, renovated in July 2013 and located five minutes from Nashville International Airport (BNA) and 7 miles from downtown Nashville. Ride our complimentary shuttle to and from the airport, relax in the light, open atrium and unwind with complimentary snacks and beverages at the nightly Evening Reception*. For a comfortable stay, select our two-room suites that feature new beds and decor, and bathrooms with new tile and granite. Start the day with our free cooked-to-order breakfast in our atrium and choose from delicious items such as eggs, signature custom omelets, pancakes, cereal, fruit and pastries. Savor inspired dishes at TEN Bar & Grille. Stay productive in the 24-hour Embassy BusinessLink™ Business Center, and keep fit when you travel with complimentary access to our expansive Embassy Suites Fitness Center and heated indoor pool. Appreciate our proximity to all that ‘Music City’ has to offer! Our hotel is ideal for business or leisure travel. Take advantage of the convenient location that offers easy access to Nashville attractions such as the Grand Ole Opry, Opry Mills Mall, the new Music City Center, and Bridgestone Arena. * Service of alcohol subject to state and local laws. Must be of legal drinking age. ... more less
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- Also Known As:
- Embassy Suites Hotel Nashville
- Embassy Suites Nashville
- Nashville Embassy Suites