We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Everything is not as it seems/Not family friendly”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Gaylord Opryland Resort & Convention Center
Ranked #49 of 157 Hotels in Nashville
Reviewed September 7, 2009

We just got back from a stay at the fabulous Opryland Hotel right? WRONG!!! Yes-the decor on the inside of the hotel was beautiful, but the rooms are another story. Unless you can afford to pay for a suite, the basic rooms are terrible. They are tiny. We have a one yr. old and staying in this room was a nightmare. There are sharp corners everywhere!!! The beds are small, the carpet was dirty,and we had a towel with stains all over it. Also-you had to search for the blowdryer which ended up being in the top of the closet and looked as if it was one hundred yrs. old. The room did not have a microwave, which is very important when you have a baby, and we finally found the refrigerator, which was hidden too.
Upon checking out, we were charged 20.00 dollars a day for parking, and 10.00 per day resort fee for services that we did not even use. Do not eat at the hotel unless you want to take out a loan. My husband got a sausage biscuit, I got a hot choc., and one doughnut and it was 15.00. The biscuit was even frozen. This place is terrible. If you want to stay somewhere nice-go to the Holiday Inn Express across the street, they will even throw in a free breakfast. You can walk to the Opryland hotel from there if you must see what it looks like inside.

  • Stayed: September 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank smann11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (9,343)
There are newer reviews for Gaylord Opryland Resort & Convention Center
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

8,654 - 8,660 of 9,343 reviews

Reviewed August 31, 2009

Stayed for 2 nights August 28 & 29, 2009. Enjoyed the stay, however, the parking fee is ridiculous and food prices in the hotel are crazy. If you eat in the hotel the most reasonable is Paisano's. It was noisy during the night until around 2:30 am, the shower was weak and the pillows were not comfortable. I'm being picky here, it was an extremely enjoyable stay, but for the price it should be much better. If prices were better we probably would have stayed longer. Everything was very clean.

  • Stayed: August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Reba13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2009

My experience with this hotel was for a convention. It was absolutely beautiful and the staff were professional and efficient. Be warned, it is HUGE. Wear comfortable shoes. We ate at the sports bar which was typical bar type food. The drinks are pretty expensive at the Cascades bar. Two drinks cost $26.00. Parking is $18/day, $25 for valet. There is also an additonal $15 resort fee, which encompasses a couple bottles of water, newspaper, gym and pool access. Since I was on the company's dime, I enjoyed being there. If it were my dime, I think I would have gone out to eat/drink else where. They did have a fun night club, Fuse, which was an added bonus. The fitness room and pool area were clean and well kept. This is definitely the place for a conference. There are plenty of rooms available and it was a wonder how they were able to orchestrate the lunches/dinners for such a large group. I would definitely recommend this hotel for business travelers. For personal/family trips it may be a bit pricey, but definitely worth the 'walk-through', just to see the gardens and waterfalls.

  • Stayed: August 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank ltritz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2009

The hotel common areas are beautiful, but I did not want to pay $4.25 for a glass of ice tea. I would recommend to go and walk through this hotel, but I would never stay again! The rooms are nice, but nothing extra special. The rate does not include the $15 resort fee, that is mandatory, or the $18 parking fee. They did have wireless internet in room but it did not work, my husband does the IT work at his office. We ate breakfast in one of the casual cafes. We had a muffin - that was dry, a croissant - that was microwaved and a cinnamon roll that was good at the price of $15. If I am going to pay this kind of money everything needs to work and taste good. The pool was nice, but they have signs that say only one towel, this seems cheap to me. When we arrived their was room service trays in the hall and they where still outside when we checked out the following day. On a high note the room service was good and the fellow that delivered it was nice.

  • Stayed: August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank HopeAnn40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2009

We stayed at the Opryland Hotel on 8/21/09. This was a package deal and it included tickets to the Grand Ole Opry and a wonderful breakfast the next morning. We had a great time. Our room was in the Cascades section, which is the older section. Our room was nice, but nothing special but the gardens and the entire complex was a sight to behold. When we checked in, the clerk at the desk had zero personality and the conscierge had a flat line personality. Her name was Renee and if she smiled, I think it would have cracked her face. But other than that, we had a very enjoyable stay at the Gaylord. We were just surprised that they employed girls at the front desks that had no personality whatsoever. The rest of the staff was very friendly and accomodating! We were not happy about having to pay $18 for parking ($19.67 with tax) for one night.

  • Stayed: August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank OhioLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2009

You could spend a lot less and have a better quality of food and services somewhere else.
There is a smell inside the hotel that made me sick.

  • Stayed: April 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Ashleybr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2009

We just got back from a three night stay at the Gaylord Opryland Hotel. The hotel complex is huge, 65 acres, nine of which are under glass. There are lush gardens, plants, flowers and waterfalls everywhere. You feel like you are outdoors but you aren't because there is a glass ceiling overhead.The check-in went quickly. We stayed in the Cascades area of the hotel. It isn't the newest part of the hotel but the room was clean and we had a little balcony overlooking a waterfall (which we could hear all night). The restaurants in the hotel were wonderful. If you have a large family or small children it would be quite pricey to eat there but there is an outlet mall adjacent to the hotel with a food court. You can walk there or a free shuttle runs every half hour. The hotel complex is large and you do a lot of walking when you stay there. they offer shuttles (for a charge)to various attractions and the downtown area.We enjoyed it and wouldn't hesitate to stay there again.

  • Stayed: August 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank holadebbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Nashville hotels
Omni Nashville Hotel
#6 of 157 in Nashville
5,736 reviews
Downtown Nashville
Renaissance Nashville Hotel
Renaissance Nashville Hotel
#11 of 157 in Nashville
2,863 reviews
Show Prices
Show Prices
Show Prices
Loews Vanderbilt Hotel
#12 of 157 in Nashville
1,715 reviews
Show Prices
Show Prices
Show Prices

Been to Gaylord Opryland Resort & Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gaylord Opryland Resort & Convention Center

Address: 2800 Opryland Drive, Nashville, TN 37214-1200
Phone Number:
Location: United States > Tennessee > Davidson County > Nashville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Nashville
#15 Luxury Hotel in Nashville
#35 Business Hotel in Nashville
#37 Family Hotel in Nashville
#39 Romantic Hotel in Nashville
Price Range: $262 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Opryland Resort & Convention Center 4*
Number of rooms: 2882
Official Description (provided by the hotel):
The iconic Gaylord Opryland Resort & Convention Center offers guests all the excitement and energy of Music City under one spectacular roof. Beneath our Nashville hotel's climate-controlled signature glass atriums and nestled in a bend of the meandering Cumberland River is an extraordinary selection of dining, shopping and recreation options that create the perfect setting for a complete getaway. Enjoy our 9 amazing acres of indoor gardens, cascading waterfalls and indoor river with our very own Delta flatboat. Within this lush landscape, you will discover 2,882 guest rooms and 700,000 square feet of flexible meeting, convention and pre-function space. Discover Gaylord Opryland and make memories. Near our hotel, take in some of the top attractions in the country like the Grand Ole Opry. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Prestigia, Orbitz, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Gaylord Opryland Resort & Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gaylord Opryland Hotel Nashville
The Opryland Hotel
Gaylord Opryland Hotel Packages
Nashville Gaylord Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing