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“Relaxed Setting”

Rae's Restaurant - Balgownie Estate
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Ranked #6 of 28 Restaurants in Yarra Glen
Price range: $19 - $45
Cuisines: Australian
More restaurant details
Restaurant details
Good for: Scenic view, Special occasions, Families with children, Local cuisine, Business meetings, Large groups, Romantic
Dining options: Breakfast, Brunch, Late Night, Dinner, Lunch, Free Wifi, Full Bar, Highchairs Available, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Television, Waitstaff, Wheelchair Accessible
Description: Situated at Balgownie Estate in the Yarra Valley and within an hour of Melbourne, Rae's is an ideal venue for any occasion - a romantic getaway, that long awaited girlie weekend or just an excuse to escape. From casual coffee’s, to hearty breakfasts, chic lunches or intimate dinners, Rae's Restaurant will see you eat and drink in style. The views are breathtaking and the facilities invite you to extend your day. Enjoy a massage at our day spa, trek our walking tracks or simply indulge with a glass of bubbles by the fire. The warmer months make it impossible to resist the outdoor dining area overlooking our vines. For a bit of retail therapy, don’t forget to visit our Cellar Door.
Australia
Level Contributor
113 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 87 helpful votes
“Relaxed Setting”
4 of 5 bubbles Reviewed December 9, 2013

A lovely restaurant with a relaxing feel about it. Staff were very professional and friendly. You are provided with a choice of a set menu of either 2 course for $60 or 3 course for $70. I feel the 3 course is more value for money. We had a table of 6 and we all enjoyed our courses. We also took advantage of the Accor Advantage Plus card, but ask for their conditions of use before booking.

Visited December 2013
Helpful?
Thank Live-dream-travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balgownie-Estat... R, Manager at Rae's Restaurant - Balgownie Estate, responded to this review, December 15, 2013
Thank you for such a fantastic review about your experience at Rae's Restaurant. We pride ourselves on delivering a professional dining experience which we have clearly met. We are really lucky to have such a great team with great customer services values. We look forward to welcoming you to Rae's Restaurant again one day soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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447 reviews from our community

Visitor rating
    177
    116
    73
    45
    36
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Swedish first
  • Any
English first
Sydney, Australia
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“What are they trying to achieve?”
1 of 5 bubbles Reviewed December 3, 2013

Coming from a hospitality background I know exactly how a restaurant should run and how they shouldn't.
The great reviews on here are to be expected because of the amazing staff on the floor!
However... They are being over stretched! I had a lovely Waitress Named Caitlin who was a true value to that place. She was looking after multiple tables and every table she dealt with she did with a smile. The systems looked unorganised and the staff seamed tired. We had a wait on our food which was explained by another staff member as if it was a common occurrence and I think they expected us to complain but it didn't bother us as I was very interested in observing the workings around me. The Hostess (who i assume was a manager as she wore a jacket) didn't even seem bothered by the ever ringing bell that was not answered as all staff were at tables.
However the food was good and the service better but for Hospo lovers it will make you cringe.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balgownie-Estat... R, Manager at Rae's Restaurant - Balgownie Estate, responded to this review, December 15, 2013
Thank you for taking the time to review your experience at Rae's Restaurant. Feedback is always welcomed and needed to ensure we deliver to our high standards and our guests expectations. We take pride in our service and our food, on this occasion it has not been met. We have taken on board your comments to ensure we provide an exceptional experience in the future. Thank you also for your compliments about the staff. We hope that you decide to visit us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
2 reviews
“Great food and friendly staff”
5 of 5 bubbles Reviewed November 21, 2013

We had 2 breakfasts and a dinner at Rae’s.

The breakfast had a good selection of hot and cold food/drinks, with espresso coffees to order. The food was still very fresh and kept on getting replenished even though we arrived near the end of the breakfast service. There was also a wide selection of newspapers to choose from.

Dinner was very impressive. The food was amazing and the service exceeded our expectations. We were seated next to the fire place which was very nice. The waiters were very attentive but we never felt as though they were interrupting. We had no need to ever call anyone over as they seemed to know exactly when we needed something.

Great restaurant with a fantastic atmosphere!

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Zeyad I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balgownie-Estat... R, Manager at Rae's Restaurant - Balgownie Estate, responded to this review, November 24, 2013
Wow what a great review, thank you for taking the time to review your experience at Rae's Restaurant. We pride ourselves on delivering a professional dining experience which we have clearly met. We are really lucky to have such a great team with great customer services values as well as a beautiful location. We look forward to welcoming you to Rae's Restaurant again one day soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunbury, Victoria, Australia
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Very nice meal”
5 of 5 bubbles Reviewed November 5, 2013 via mobile

We had a very tasty 3 course meal for our anniversary. Very informative and helpful waitresses and the food was real tasty. Beautiful view over the surrounding valley and I personally loved the falling lights in the tree. Fantastic.

Helpful?
Thank Cameron M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balgownie-Estat... R, Manager at Rae's Restaurant - Balgownie Estate, responded to this review, November 10, 2013
Thank you for such a glowing review about your experience at Rae's Restaurant. We pride ourselves on delivering a professional dining experience which we have clearly met. The setting is beautiful and the lights at night really adds to the atmosphere. We look forward to welcoming you to Rae's Restaurant again one day soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Service amazing”
4 of 5 bubbles Reviewed October 13, 2013

The staff were great. Chris was very helpful and friendly.
Was slightly expensive for food that was nice but not 5 star.
Service was defineatly 5 star

Visited October 2013
Helpful?
Thank BRONWYN R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Balgownie-Estat... R, Manager at Rae's Restaurant - Balgownie Estate, responded to this review, October 13, 2013
Dear Bronwyn,

Thank you for the great review about your experience at Rae's Restaurant. We pride ourselves on delivering a professional dining experience which we have clearly met. We are really lucky to have such a great team with great customer service values. We look forward to welcoming you to Rae's Restaurant again one day soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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