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“Peaceful stay, views and great cellar door”

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Balgownie Estate Vineyard Resort & Spa
Ranked #1 of 3 Hotels in Yarra Glen
Melbourne, Australia
Level 4 Contributor
41 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Peaceful stay, views and great cellar door”
Reviewed February 9, 2013

-Nice room, with good view overlooking tennis court and Yarra Valley (one bedroom spa suite), with spa bath, balcony, microwave, iron/ironing board, tv in lounge and bedroom with fox sports channels.
-Room service until 10pm and wine and beer-stocked fridge
-Indoor swimming pool, outdoor tennis court, small gym (treadmills, bikes and weights) and health spa (45min massage was $92)
-Very good cellar door with free tasting
-Good restaurant (Rae's), priced at $60 for 2 courses or $70 for 3 with good views. Get a table facing outside to see the sunset over the valley.

-Hotel really needs to implement a quick-checkout process as there was a fair queue to checkout.
-Our room was not ready when we arrived (20 min wait), although we happily spent this time at the cellar door, doing some free wine tasting!

Overall I would recommend this hotel as it certainly had everything we needed for a night.

Room Tip: Rooms on the upper tier have better views over the valley. Our one bedroom spa suite had views over...
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  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
Thank GANJJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (192)
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English first
Melbourne, Australia
1 review
Reviewed February 5, 2013

In November 4 years ago my wife and I got married and then came to spend the night here, Since then we like to stay at least once a year because of the great service food and wine available at Balgownie Highly recommend this place

Room Tip: Book your room with breakfast highly recommend it...
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  • Stayed October 2012, traveled as a couple
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Helpful?
Thank AndresQG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 5 Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 31, 2013

Great quite location in the heart of the Yarra Valley, overlooking vines and the country side. Pool facilities first class. Rae"s resturant nice view looking out over rolling hills and vines looking into a setting sun. The service in the resturant is pleasant but the wine waiter could of been more attentive to his duties, food is average for flavour, but presented nicely, price for the food quality and service on the high side for location.
Overall the hotel is an excellent place for couples wanting a Yarra Valley getaway and corporate retreat not suited for children. Book early for the resturant on long weekends recommended.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank freelancer2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 30, 2013

My wife and I very much enjoyed the peace and quiet of a mid-week get away. We started with some wine tasting at the cellar door, then relaxed with a cheese platter and some of the finer wines we had sampled.

Relax with a nice swin in the heated pool prior to having a lovely dinner in the restaurant and than back to our room to take in the day.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KenBradbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Australia
Level 4 Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 29, 2013

As soon as we walked in, there was a strong poo odour,I had to check the toilet to see if there was a problem! I informed reception & someone came to pour solution down the drain & said they had a drainage problem in the wing.She left a bottle with us to pour down the drain when the odour becomes strong again.I expected that they moved us to an alternative room or better still were aware of this problem & not book guests into this room in the first place.

Secondly,as soon as we checked into the room within 15 minutes we heard a knock at the door & without waiting for the all clear to come in, the staff member just came on in anyway.I was not happy,I was about to get undressed & told her that!She was checking the mini bar & asked me whether a bottle of wine was meant to be here,the nerve considering what had happened.She never came back to the room to replace that bottle.

For $295 a night,the room was very dull, the remote, bedside tables (and desk area) needed a good wipe, brochures were wrinkled & old, windows looking out into the garden had webs, there was a stain next to the bed head that was either a squashed bug or sultana - see photo. The bed was clean & comfy though.

I had to phone in to ask why a charge was pending on my credit card & spoke with a manager about my experience.He did say that there were new staff on & that he had thought the drainage issue was fixed,surely staff would be able to smell it if they had to enter these rooms on a daily basis..anyway,on the plus side, they indoor pool is nice (water was colder than expected,other pool users said the same thing), garden surrounds were nice too.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GreenSoap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 26, 2013

This was a huge disappointment!! We came to the yarra valley for a wedding and chose this accommodation due to the location and good reviews. When we arrived, the receptionist was rude, inconsiderate and less than welcoming. The rooms were nice but plain. Certainly not worth the price we paid. Most outrageously, the doona didn't have a cover. I would really think twice before staying here. I'm sure there is much better value nearby.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Balgownie Estate Vineyard Resort & Spa

Property: Balgownie Estate Vineyard Resort & Spa
Address: 1309 Melba Hwy, Yarra Glen, Victoria 3775, Australia
Phone Number:
Location: Australia > Victoria > Yarra Valley > Yarra Glen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Yarra Glen
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Balgownie Estate Vineyard Resort & Spa 4.5*
Number of rooms: 70
Official Description (provided by the hotel):
Balgownie Estate Vineyard Resort & Spa is ideally located in the heart of the Yarra Valley less than 1hr from Melbourne CBD & Airport. Boasting contemporary first class spa suite accommodation with spectacular views across the valley, Rae’s Restaurant, Cellar Door with complimentary wine tasting 7 days, Health Club, Natskin Spa Retreat, modern conferencing and leisure facilities plus more! Whenever you visit, you are guaranteed a memorable stay in the heart of Victorian wine country. ... more   less 
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Also Known As:
Balgownie Estate Vineyard Hotel Yarra Glen
Balgownie Estate Vineyard Resort And Spa
Balgownie Vineyard Retreat Hotel
Balgownie Vineyard Retreat Resort
Balgownie Estate Vineyard Resort & Spa Yarra Glen, Yarra Valley, Australia

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