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“cosy and compfortable” 4 of 5 bubbles
Review of Hotel Sorrento

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Hotel Sorrento
Ranked #2 of 2 Hotels in Sorrento
gold coast
Level Contributor
84 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“cosy and compfortable”
4 of 5 bubbles Reviewed January 30, 2012

We stayed in the modern rooms on the right hand side when driving up to the hotel , have stayed there before and always enjoyed it , the rooms are not necessarily that big but big enough they have a good kitchen and the Balcony is quite a good size , the views lovely although not extensive ocean views but good enough , fire place nice and easy to use just one flick of a button which was handy , Breakfast is good which was included and the staff fantastic couldn't be more helpful , the great thing about this hotel is the location which is walking distance to Sorrento shops , also there was no noise what so ever from the Pub/hotel , all in all if you are going for a long weekend then this is the place.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KennedysGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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276 reviews from our community

Traveler rating
    93
    114
    34
    16
    19
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • French first
  • Any
English first
Melbourne
Level Contributor
90 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed January 26, 2012

We have stayed at Hotel Sorrento on numerous ocassions always enjoying the ambiance of this lovely hotel.
Unfortunately on this ocassion l booked a Heritage Suite (room 9) online which was one of the noisiest rooms l have ever experienced, situated over the restaurant and bar. I would not have minded so much if we had of been told at time of check in, but nothing was said. Luckily l was able to change the room next day for a peaceful view of the gardens. My advice for mangement is to make sure you inform your guests of this very important detail, it can ruin an otherwise perfect stay.
Having said that l do recommend this hotel for its central location, service and hearty breakfast included in price. (Just be aware of the noise problem.)

Room Tip: Heritage rooms above bar noisy until late.
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank gypsy49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
64 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed January 7, 2012

This was our second stay at Hotel Sorrento and we had a lovely time.

But it didn't start out that way.....We were given room #10, a gorgeous room with stoned walls, a lovely bathroom and the most gorgeous views. Unfortunately it was above the hotel bar, which although we were told closed at 11, stayed noisey until at least 1 in the morning. We were told on checkin that it would be noisey but that there were no other rooms until the next day. We would have appreciated knowing this at the time of our booking but the response was that we didn't book direct with the hotel. In fact we booked using the hotel web site but I guess that does not mean "direct". It was unbelievably noisey and the disturbance was annoying on what we thought would be a quiet end to our 2 weeks in Victoria.

The next day we were moved to another room, not as nice but still lovely (and very quiet). I must say that the staff in the hotel were very helpful and friendly, especially Kate in reception and the hotel manager, Darryl. Darryl arranged for us to be seated in the restaurant, even though there was a long queue, because we were hotel guests.

If we hadn't had the terrible first night I would have given Hotel Sorrento a 4 1/2 rating. It is a gorgeous hotel, in a great location, with fantastic, enthusiatic staff. The bar is a fun place to go for pre-dinner drinks. And we will be back soon.

Room Tip: Do not choose Room #10 or any of the other heritage rooms close to the bar.
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  • Stayed January 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank curlyoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed January 5, 2012

We stay at the Hotel Sorrento every year because it's clean, the prices are reasonable, and the location is superb. You can either stay in the main historic hotel that houses the pub and spa or the "on the hill apartments" which have stellar views of the water, or else the "hillside" apartments that don't have water views. All three are adjacent to each other and less than a five minute stroll to the main shopping street. The rooms are modern, feature flat screen tvs, a nice seating area, and comfy clean sheets with duvets. Don't miss the food at the pub -- next to the Smokehouse Restaurant, it's the best food to be had in town.

Room Tip: The On the Hill apartments have the most amazing views, especially if you request upstairs, but thei...
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank designer10California
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed January 3, 2012

In short: Terrible. The reviewer titled 'Faulty Towers' forgot to mention the staff are rude.

  • Stayed December 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Cpt_Brunswick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
85 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed December 8, 2011

Sorrento Hotel is very well located to explore this charmng town. Shops cafes etc are all close by for an easy walk. The hotel garden rooms provide modern facilities, comfort, great bed and clean. However, the external appearance does not justify what is offered behind the door

Suggest a stroll down to the ferry to explore Queenscliffe on the other side of the bay

  • Stayed November 2011, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Fair23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 6, 2011

The rooms are very nice, large, clean comfortable with very nice bathrooms. I had a garden unit, not much of a view but nice little patio with lounge chairs. Great place for coffee early in the morning. The bar is definitely the place to be for cocktail hour. Beers were priced well and the view is great. The food was only so so for dinner but it might have been my choice of the chicken parm. The breakfast was very good.

  • Stayed October 2011
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Yankee-on-walk-about
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Sorrento

Property: Hotel Sorrento
Address: 5-15 Hotham Rd, Sorrento, Victoria 3943, Australia
Location: Australia > Victoria > Mornington Peninsula > Sorrento
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #2 of 2 Hotels in Sorrento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Sorrento 4*
Number of rooms: 39
Reservation Options:
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Also Known As:
Hotel Sorrento Victoria, Australia

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