We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor service, uncaring staff”
Review of Royal Hotel - CLOSED

No photo provided
Got a photo?
Add it.
Royal Hotel
Cuisines: Australian
Restaurant details
Reviewed February 7, 2013

Forget it. Nine of us were crammed into six places even though we booked several hours ahead. Three small tables were placed together for us with one being an inch lower and very unstable in that we had to hold onto our glasses so they wouldn't tip over. This was bought to the attention of staff who were very rude and didn't want to fix. The nine of us were given one menu between all of us. We asked for a kids menu and was given a small scrap of paper with a menu typed on it. Very unprofessional even for a pub. We had a drink and left. We told a number of people of our experience and no one surprised. Entry smelled like a ladies hairdressers - very strong perming solution like smell.

    • Atmosphere
    • Service
4  Thank beejw1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (2)
Traveler rating
Traveler type
Time of year
Language

Travelers who viewed Royal Hotel also viewed

Queenscliff, Victoria
 
Queenscliff, Victoria
 
Queenscliff, Victoria
 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing