We enjoyed our stay here especially breakfast in the beautiful dining room, and drinks on the roof top top bar. The views from the bar are just stunning at sunset and the barman friendly. The staff in the dining room were also friendly and helpful.
Reception is another thing, they could not care less about the guests. We were greeted with "Name?" Room xx down that way.
We requested dinner in the dining room only to be told it was booked out. No way would they feed us or make any allowances for hotel guests. There was no recognition each time we passed the desk. They did not enquire about out stay when we checked out. They have no idea about service, or what business they are actually in. Training desperately required.More