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Mercure Portsea Golf Club and Resort
Ranked #1 of 2 Portsea B&B and Inns
Reviewed August 21, 2013

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank 62Mary070362
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Duncan M, General Manager at Mercure Portsea Golf Club and Resort, responded to this reviewResponded August 30, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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225 - 231 of 239 reviews

Reviewed August 19, 2013

We only had 1 night here and only 40 mins from home. The hotel is new and very impressive, every room has a fabulous view over the golf course and the coastline. King Bed was 2 mattresses together which seems to be the norm these days but a bit uncomfortable if you want to snuggle up, overall comfortable beds and pillows. Room was very nice with a very nice bathroom. Every member of staff I saw or spoke to was very friendly and gave the hotel a 'family run' feel. We ate in the restaurant which was OK, if not a little expensive for what we had, and had breakfast which was also OK. I was a bit surprised we would have to pay extra for fresh coffee as opposed to the Filter coffee in the flasks! but this was really the only negative on our short but sweet stay. It was windy and cold when we stayed but the beach down the road is impressive.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank 2muchfinefoodandwine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duncan M, General Manager at Mercure Portsea Golf Club and Resort, responded to this reviewResponded August 30, 2013

Dear Guest,

Thank you for your review on Mercure Portsea Golf Club and Resort, your feed back is very important to us.

We look forward to welcomimg you back soon.

Kind regards
Duncan Mars

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013

I stayed at Mercure Portsea Golf Club as friends were staying in my house. I found it met my expectations. Reception efficient and friendly. My room, although smallish, was well appointed, excellent bed and great views over the golf course. Dinner was above expectations and the service again efficient and friendly. It was blowing a gale so the walk from the car park against the wind was stimulating! For me it was excellent value and an enjoyable interlude in a busy week. I would definitely consider staying in the future.

  • Stayed: August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank mazzawilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duncan M, General Manager at Mercure Portsea Golf Club and Resort, responded to this reviewResponded August 30, 2013

Dear Guest,

Thank you for staying at Mercure Portsea, we are pleased you enjoyed your dinner in the Restaurant and have shared your feedback with our kitchen team.

We look forward to welcoming you back again soon.

Kind regards
Duncan Mars

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2013

Why on earth would they build a place like this and not insulate the rooms for sound properly. Who wants to listen to the neighbors TV and the balcony door slamming as they endlessly go in and out? Not my wife and I, but that is what we got. Other than those items the place is pretty good. Excellent beds and bed linen, nicely decorated comfortable rooms, good bathrooms with separate showers but ordinary towels. The restaurant had a good menu and good food, but there was no bar in the restaurant and the wine list was very ordinary. The Mornington Peninsula has some wonderful wines, but not much on this wine list. No morning papers! Breakfast, delivered to room, was excellent, but the 10 am checkout was just too early for a weekend getaway. The Mercure is only two months old and needs a bit of fine tuning, however the lack of quite rooms is a huge negative and a very bad design flaw. I would not be returning.

Room Tip: Ask for a room without anyone either side, then you will get some peace.
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  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mmcin719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duncan M, General Manager at Mercure Portsea Golf Club and Resort, responded to this reviewResponded August 30, 2013

Dear Guest,

Thank you for your review and feedback regarding your stay at Mercure Portsea. The hotel opened on the 1st June 2013, your feedback is very important to us and we are reviewing the noise within the guest rooms with the building developers.

Kind regards
Duncan Mars

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Reviewed August 14, 2013

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Njy2013
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Duncan M, General Manager at Mercure Portsea Golf Club and Resort, responded to this reviewResponded August 30, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 12, 2013

Stayed for 2 nights on a Scoopon deal but when arrived, realised that they had the booking wrong. Thankfully I had the confirmation email on hand. Jorgi at reception was not only apologetic but threw in dinner and a bottle of wine to sweeten the deal to set up us up in their last remaining room for the first night, as the hotel was fully booked. We were upgraded as promised into a magnificent room with a spa the next day with a golf course view to die for. Which was a good thing as the original room we were given had septic issue and a very noisy heating system. Dinner was lovely and the sticky date pudding ended the meals very well. The waiting staff, especially Paul was exceptional. Breakfast on a Sunday morning was buffet but unfortunately was below par in quality and quantity. The Monday breakfast was much better as it was a la carte and the meals were hot and well prepared. It's a shame we are not golf-enthusiasts and so just spent time around the area. Maybe they could have had a fitness centre or swimming pool so at least those who didn't play golf had other things to do? Although we had a few hiccups to start, the staff were wonderful in response and did everything they could to 'make us happy' to which we are and as such, most likely return again.

Room Tip: Ask for the golf course view and not a garden view. As it is only a new establishment, there really...
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  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tenarai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duncan M, General Manager at Mercure Portsea Golf Club and Resort, responded to this reviewResponded August 13, 2013

Dear Guest,

Thank you for your review and feedback regarding your stay, I will share your comments with our team. My apologies regarding your reservation on arrival but pleased my team looked after you.

Kind regards
Duncan Mars

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2013

My partner and myself have just spent an enjoyable two night weekend stay at this very new hotel. We found it to be an excellent place to stay. The staff were very friendly and attentive, the breakfast sensational, the room was beautifully decorated and every room has a sizeable balcony overlooking a wonderful view of the rural golf setting and of Port Phillip Bay. It was a very relaxing place to have an evening drink and to enjoy the tranquility of the place. A short drive to surf beaches and into Portsea and front beach. We spent a whole day exploring Point Nepean National park... It was breathtaking with a walk or shuttle bus right to the tip (Fort Nepean) well worth exploring. I wouldn't hesitate to recommend the hotel as we had a wonderful time.

Stayed: August 2013, traveled as a couple
Thank 64jan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duncan M, General Manager at Mercure Portsea Golf Club and Resort, responded to this reviewResponded August 13, 2013

Dear Guest,

Thank you for your review and I am pleased you had enjoyable time. We look forward welcoming you back to Mercure Portsea.

Regards
Duncan Mars

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Portsea Golf Club and Resort

Address: 46 London Bridge Rd, Portsea, Victoria 3944, Australia
Phone Number:
Location: Australia > Victoria > Mornington Peninsula > Portsea
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Portsea
Price Range: $121 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mercure Portsea Golf Club and Resort 4.5*
Number of rooms: 24
Official Description (provided by the hotel):
The multi-million dollar Mercure Portsea is set alongside Portsea Golf Club as part of a fully integrated complex. The exclusive location along the Mornington Peninsula provides the perfect backdrop for a unique and memorable occasion. Set amongst rolling sand dunes and coastal vegetation with spectacular views across Port Phillip Bay, the 18 hole golf course is consistently ranked in the top 50 golf courses in Australia. Located a short 1.5 hours drive from Melbourne, Victoria, Mercure Portsea is the perfect place for a holiday getaway. Within close proximity to beaches, national parks, shops, cafés & restaurants you will never be short of things to do. We also offer “stay & play” packages if you are after a perfect golf getaway.Offering a variety of conference & events packages, our dedicated events team is happy to work with you to tailor one of our packages to meet your specific requirements. ... more   less 
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