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“Nice hotel but has a few quirks!” 3 of 5 bubbles
Review of Americas Best Value Inn & Suites

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Americas Best Value Inn & Suites
Ranked #1 of 1 Hotels in Mount Pleasant
Fireball92771
Level Contributor
188 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
“Nice hotel but has a few quirks!”
3 of 5 bubbles Reviewed September 4, 2012

My husband and I checked in at the ABVI Mt. Pleasant on August 31, 2012. I have to admit that it is a nice motel, especially for their rates. I checked in with a government rate on a holiday weekend for $46...that's hard to beat. Upon entering the room I immediately checked the bed for bedbugs...thank God there were none. The room was very clean, I was very impressed.

As our stay advanced the quirks presented themselves. Don't get me wrong I could stay there again without a problem, but telling the good and the bad is what writing a review is all about. Right?

The motel is single story and has one ice machine. The lobby is in the center of the motel on the front. The ice machine is at the center of the motel in the back. There was a hall in the lobby that led directly to the ice machine, which would allow guests to go through the mo
tel interior rather than walk around the building...that is if management would allow you to use that door. Both times I attempted to use the door the lady at the front desk headed me off and told me I would have to walk around the building. That isn' t easily acceptable when your destination is literally within sight, some ten steps away. I did however bite my tongue and walk completely around the building both times that we needed ice.

Room 107 is next door to the lobby, and aparently management lives in an area above the lobby. At sometime near 3am it sounded as if they'd decided to have a bowling tournament. I have no clue what was going on. The noise stopped at about 630am. Perhaps it was just a fluke and will never happen again. I don't put too much stock into the noises keeping me awake because the real culprit was the squeaking fan on the A/C. We would run the air for about an hour, then turn it off while the room was cold to get a bit of sleep. We'd wake up hot and start the cycle again.

Finally, this hotel could use a mattress update. I love my husband as much as the next lady but that sunken spot in the middle of the bed was just too small for two.

Now, this probably sounds like a nightmare review but that isn' t my intention... it was a nice place...it is well worth the rate but remember it isn't a Hampton. It is a typical hotel stop along a busy four lane highway. Just avoid room 107 and you'll probably be fine. We were in town for two nights and changed hotels when we were unable to get another room for the second night.

  • Stayed August 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank fireball92771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abvimtpleasant, Manager at Americas Best Value Inn & Suites, responded to this review, March 18, 2015
Dear Fireball92771,

On behalf of our staff and management, I would like to compliment you on your honest feedback in 2012. We do our best to provide clean rooms and hometown friendly service all at affordable prices. Since your visit, we have made numerous updates to our facilities. We hope to see you again or at another one of our Americas Best Value Inns located across the Country!

Regards,

Jay-Manager
Americas Best Value Inn and Suites-Mt. Pleasant TN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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7 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
full-time travler
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed January 13, 2010

It's one thing to save money on light bulb wattage, but this motel went too far when they didn't provide a blanket. I awoke in the middle of the night with swollen and painful arthritic joints from the cold. The free breakfast was also lacking and consisted of toast, coffee & juice.

Stayed January 2010, traveled solo
Helpful?
1 Thank cruzin_suz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
abvimtpleasant, Manager at Americas Best Value Inn & Suites, responded to this review, March 13, 2012
Dear Cruzin Suzin,

Thank you for taking the time to share a review about our motel. I am sorry to hear about the negative experience you encountered during your stay. There is never an excuse for providing anything less than a perfect stay. We have taken corrective steps to assure that this will not happen again in the future.


Thanks,
Tara-Manager
Americas Best Value Inn-MT Pleasant, TN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Americas Best Value Inn & Suites

Property: Americas Best Value Inn & Suites
Address: 201 Stone Brook Dr, Mount Pleasant, TN 38474-1087 (Formerly Stone Brook Inn)
Phone Number:
Location: United States > Tennessee > Mount Pleasant
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Mount Pleasant
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn & Suites 2*
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to the Americas Best Value Inn and Suites of Mt. Pleasant,TN, located in the heart of beautiful Central Tennessee. Our single story Inn features 20 guest rooms nicely furnished with amenities including cable TV and free local calls. For the business traveler property amenities include on-site fax services. We also have ample parking for buses, trucks and tour groups. Some units come equipped with Microwave and Refrigerator. Relax and enjoy the BEST hospitality in town at Americas Best Value Inn and Suites. ... more   less 
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