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“Very disappointing”

Phillip Island Chocolate Factory
Book In Advance
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$13.14*
and up
Entry to Panny's Amazing World of Chocolate at Phillip Island Chocolate Factory
Ranked #3 of 7 things to do in Newhaven
Attraction details
Melbourne, Australia
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Very disappointing”
Reviewed August 5, 2013

Despite there being signs saying free samples had to ask twice to sample some chocolate and was given one tiny piece of plain chocolate. Would like to have tried a few to decide which chocolates to buy, in the end didn't bother and left.

Visited August 2013
Helpful?
Thank Leann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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756 reviews from our community

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Date | Rating
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English first
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“Great for the kids, but too pricey.”
Reviewed August 2, 2013

It costs 15 per adult for the tour, way too expensive in my opinion. The kids had a great time with the interactive activities, but the novelties are mildly entertaining- at most. Most of it is simulated, which is a let down, I really thought there would be more demonstration into choccolate making. Spend your money on better things.

Visited August 2013
Helpful?
Thank jrose92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
55 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
“Mediocre”
Reviewed August 2, 2013 via mobile

At $15 a head we avoided the factory tour. The cafe was very average, coffee is poor. Hot chocolate was so sweet even the kids complained.

Visited August 2013
Helpful?
Thank garkless
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
232 reviews
99 attraction reviews
common_n_attraction_reviews_1bd8 196 helpful votes
“Liked the renovations!”
Reviewed July 22, 2013

Panny has made certain significant changes to the museum side of its factory since the last time we visited (2 years ago) to our delight. The museum now has more interactive activities for children (to keep their attention). Well worth visiting if you have not been since the renovations.

The cafe has limited menu items. But it is nice to have the option to relax your legs and enjoy some hot/iced chocoate or chocolate fondue after the visit.

I could be wrong, but I found the chocolate store part to have decreased its variety (to my dismay). there were many empty shelves.

Visited July 2013
Helpful?
Thank AraleMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong, Australia
Level Contributor
15 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Pretty Average!”
Reviewed July 16, 2013

I expected the chocolate factory to be better. A few of the machines needed fixing, and I believe their website makes it sound a little better than it actually is. For example, the 'make your own chocolate bar' attraction turned out to just be a vending machine at the end of the tour which gave you a choice of white, dark or milk chocolate, and another choice of adding strawberry, wasabi or cola to your chocolate. Clearly these bars were pre made inside the machine, and I believe the website was misleading in that sense. Also the gift shop and cafe were unreasonably priced.

Visited July 2013
Helpful?
Thank LangLang L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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