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“Pleasant Surprise”

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Comfort Suites Mount Juliet
Ranked #2 of 5 Hotels in Mount Juliet
Certificate of Excellence
Greeneville, Tennessee
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Pleasant Surprise”
5 of 5 bubbles Reviewed May 27, 2012

I have stayed at SEVERAL Nashville area motels for business, pleasure, and medical treatment reasons. First off, I just want to say that I love the Mt. Juliet area! There are plenty of dining and shopping options in this lovely area. It's far enough outside of the city that you enjoy your surroundings, but are you are close enough to be downtown in 20 minutes if needed.
Second, this hotel is the third that I have stayed in at Mt. Juliet. All have been quite nice. I was impressed with this hotel because the rooms were spacious, clean, and well apportioned. The breakfast was similar to those offered at other hotels in the area. The best thing was that the cost of a "suite" at this hotel is almost always more affordable than the cost of a "room" at others in the area. The entrance/exit to the hotel is a little difficult to find and then to negotiate, but it is a minor inconvenience for the value that you receive. Will definately stay again.

  • Stayed April 2012, traveled on business
    • Value
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Helpful?
Thank happydaytoday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSMtJuliet, Director of Sales at Comfort Suites Mount Juliet, responded to this review, May 28, 2012
Thank you for choosing our hotel for your accommodations. I am very pleased to hear you enjoyed your time in the area and we were able to meet your needs during your stay. I hope to see you soon!
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333 reviews from our community

Traveler rating
    216
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    20
    6
    12
See reviews for
142
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
ofallon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed April 29, 2012

We arrived for a weekend stay and hated it! Booked this hotel because it was not directly in Nashville. At 9:30pm there was a loud commotion and we called the front desk who informed us that a group would be in the meeting room until 1030 (playing guitars drums and singing). Nevermind those of us that had to get up at 330am. They told us we could move but we had been there booall day, took showers, unloaded luggage, and in bed. The walls are made of paper and you can hear every car that passes by. If you need WI-FI (even though its advertised) don't expect to use it We were there two days and were able to access the internet twice for about a total of 20 minutes. Once they said it was the router, the next time the front desk just hung up on me. I will give them a little credit by saying it was clean. That is the only good thing. Not a real good part of town either.

Room Tip: do not book 1st floor!!!!!!
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  • Stayed April 2012, traveled with family
    • Value
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    • Service
Helpful?
1 Thank patty l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSMtJuliet, Director of Sales at Comfort Suites Mount Juliet, responded to this review, May 1, 2012
Thank you for choosing our hotel for your accommodations while you were visiting Nashville. I am sorry you experienced the loud music from the meeting room; there was a Church Group who rented the meeting space for the weekend and arrived late Friday. I understand this was an inconvenience for you and do sincerely apologize for the noise trailing into your room. Unfortunately, Comcast was having outage in the area and that is the reason why you were not able to connect to the internet properly. Again, I am very sorry for all of the issues you encountered during your stay with us and hope every other aspect of your visit to Nashville met your expectations.
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Tulsa, Oklahoma
Level Contributor
87 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed April 15, 2012

The hotel is newer and quite nice. It was clean and the desk staff was friendly, even late in the evening when we arrived. It's a little hard to get to from I-40, but there are signs the help get you there. The area it is in is a little on the seedy side. I was glad we were just passing through. I don't think we would stop here again.

  • Stayed April 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Jenerator325
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSMtJuliet, Director of Sales at Comfort Suites Mount Juliet, responded to this review, April 18, 2012
Thank you for choosing our hotel during your recent visit to Nashville.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Mississippi
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 bubbles Reviewed March 15, 2012

First of all, the hotel is located in a sketchy looking area. The hotel is nice, because it's pretty much brand new, but the parking is awful! We had to park along the side of the wall where you come into the hotel parking and risked being hit since there was not enough parking spaces. The room was nice, but what did it for me was I accidentally left my Pj's hanging on the back of the bathroom door (victoria secret gray flannel nice PJ pants and my favorite Colorado T-shirt). We called when I realized and asked could they hold it for us until we would be driving back through in a few days and they claim they never found any items left in our room! We left a callback number and they never called. Now, I don't know if the maid took them and no other staff knew or if the other staff's lying, but it's very shady and I have never had this trouble with a hotel before. They've always given items back. I will never stay here again and do not recommend!

  • Stayed March 2012, traveled with family
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Helpful?
1 Thank aubs84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSMtJuliet, Director of Sales at Comfort Suites Mount Juliet, responded to this review, March 19, 2012
I sincerely apologize for your inconvenience. The hotel was fully booked this past weekend and we ran out of parking spaces due to guests having multiple cars. I hope your car was not damaged. Also, I have looked through the lost and found and also spoken with the housekeeping staff, we have not found your pajamas. We will keep an eye out for them. I would love if you would give us another chance to make you feel like you are at home; please send me your information so I can email you directly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morganton, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 8, 2012

Very nice hotel off of I-40. The front desk clerk was very friendly and went above and beyond to meet my request for which I am very grateful. Clean, comfortable and quiet accomodations. I highly recommend!

  • Stayed February 2012, traveled on business
    • Value
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Helpful?
Thank RogersT000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSMtJuliet, Director of Sales at Comfort Suites Mount Juliet, responded to this review, March 10, 2012
Thank you for your review, hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
1 review
4 of 5 bubbles Reviewed February 6, 2012

I found my room to very spacious and comfortable. The room was clean, staff was great and friendly. I was very impressed with Comfort Suites in Mt. Juliet and will stay there again when I visit Nashville this summer.

  • Stayed January 2012, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank socialmediamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSMtJuliet, Director of Sales at Comfort Suites Mount Juliet, responded to this review, February 7, 2012
Thank you, look forward to seeing you this summer!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 30, 2012

This Comfort Suites is tucked away in Mt. Juliet. I have been staying there about once a month for the last year. It is very well maintained and the staff go above and beyond expectations. I know it will be a matter of time before people begin to realize it is there but for now, I enjoy the serenity and quiet when I am staying there. The best are absolutely the best beds in town. For the price this is the best value.

  • Stayed December 2011, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank bonsey3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSMtJuliet, Director of Sales at Comfort Suites Mount Juliet, responded to this review, February 1, 2012
I want to personally thank you for choosing our hotel for your accommodations. Look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Mount Juliet

Property: Comfort Suites Mount Juliet
Address: 600 Red Ink Dr, Mount Juliet, TN 37122-3377
Phone Number:
Location: United States > Tennessee > Mount Juliet
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Mount Juliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Mount Juliet 2.5*
Number of rooms: 73
Official Description (provided by the hotel):
Comfort Suites, a Mt. Juliet hotel near Nashville Shores Water Park.The Comfort Suites® hotel is six miles from Nashville Shores water park and close to many popular Tennessee attractions. This Mt. Juliet, TN hotel is minutes from Nashville and local points of interest including the Country Music Hall of Fame and Museum, Nashville Speedway, the Adventure Science Center museum, Opryland Convention Center and Ryman Auditorium. Prominent businesses like the Dell Corporation and the Cracker Barrel Old Country Store, Inc. are headquartered in Mt. Juliet, Tennessee. Numerous golf courses, parks and outdoor recreation areas can be found in the surrounding area. More than a dozen restaurants are located within a mile of the hotel.This Mt. Juliet, TN hotel offers its guests many features and amenities including:•Free wired and wireless high-speed Internet access •Free daily newspaper •Free local calls •Free 24 hour coffee in the lobby.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Suites the perfect way to start your day. Enjoy our free hot breakfast featuring make your own waffles, scrambled eggs, sausage, biscuits and gravy, yogurt, fresh fruit, assorted cereal, pastries and danishes, bread, and muffins. If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast.After a long day of work or play, relax and unwind at the indoor heated salt water pool, indoor heated whirlpool or fitness center.The on-site business center provides corporate travelers with conveniences like a public computer with Internet access, and access to copy and fax service. A meeting room is located on the premises.All guest rooms are oversized suites furnished with pillow-top mattresses, flat-screen televisions, microwaves, refrigerators, coffee makers, curved shower rods, hair dryers, desks, voice mail, irons, ironing boards and cable television. Ask about our rooms that have whirlpool bathtubs.For added convenience, this Tennessee hotel has a sundry shop and coin-operated laundry facilities. On-site parking is provided and can accommodate large vehicles.The Comfort Suites hotel is an excellent selection for those who want affordable and inviting accommodations close to a big city. With outstanding service, a great location and well-appointed guest rooms, you're sure to enjoy your stay with us. Make a reservation with us today. ... more   less 
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