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“Nice, Clean Place at a Good Price”

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Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area
Ranked #3 of 5 Hotels in Mount Juliet
Certificate of Excellence
Memphis, Tennessee
Level 5 Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Nice, Clean Place at a Good Price”
Reviewed January 29, 2013

Although Mt. Juliet is a few miles outside the Nashville city limits, this location does provide a nice quiet place to stay in the area. There are lots of restaurants, grocery stores, and a shopping mall within walking distance, and a quick jump onto the highway will have you in Nashville in minutes.
The hotel is clean and well furnished with an indoor pool and a fitness room. The rooms are big and comfortable with free WI-FI. My room had a fridge and a microwave, so extended stay is doable. There is a free breakfast that includes hot foods and eggs, but each day the egg dish is different, so you can't necessarily count on your favorite being available on any given morning.
The staff are friendly and efficient when guests need something and housekeeping is thorough. I would definitely use this hotel again.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank DaLaR1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review, January 31, 2013
Thank you for the review on the hotel. I am glad you like the location and had a great stay. Yes it is very close to many places to go to and eat at. I am glad that you got to find our community and area very useful from the hotel. The Breakfast food is a different item daily, however, we are glad to assist you on another type of food that you would prefer and if we have it in on stock if you let the Breakfast Bar attendant know.

Please come back and see us.

Management
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197 reviews from our community

Traveler rating
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    45
    11
    4
    14
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Turkish first
  • Any
English first
Fort Bragg, North Carolina
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 23, 2013

Stayed here on several occasions when visiting friend sin Nashville. It's in a good location...shopping areas, restaurants, and movie theater nearby, and not much more than 10 minutes form downtown Nashville. Hotel was in nice conditions and the rooms were clean, modern and comfortable. Continental breakfast had all the essentials, including healthy choices.

  • Stayed September 2012, traveled solo
    • Value
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    • Service
Helpful?
Thank TravelerGuy356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review, January 28, 2013
Thank you for your recent stay and feedback. Your review was very much appreciated. We are glad to have guest like you . Feedbacks such as yours will help us to accomplish any issues if stated. Thank you again for your review. We will be glad to see you come back and stay with us.

Management
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Chicago, Illinois
Level 5 Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 23, 2013

The hotel itself is wonderful. Comfortable, quiet, clean. Great breakfast, near grocery stores, restaurants and gas stations. The highway exit can be tricky from the Nashville side. We got a great deal on this hotel so didn't mind the drive into Nashville every day but if we were traveling in high season, it would probably cost the same to stay closer.
We stayed in a king suite w/ jacuzzi (although it didn't work very well), but the room was great.

Room Tip: we were on the street side and still quiet.
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TongueTwister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review, January 28, 2013
Thank you for your recent stay, and feedback. We are glad to here you had an awsome stay at our hotel. I do appologize for the Whirlpool, and actions are taking forward as of today. We are always working to be the best we can be, and feedback such as yours will help us to accomplish this.We take comments such as these serious and take actions that are needed. Thank you again for your review.


Management
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lebanon, tn
Level 4 Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 12, 2013 via mobile

First of all I booked in advance and both rooms had been canceled when I arrived. They did eventually find two more rooms on the same floor although not together as I had booked. The room my teenage girls got (this was supposed to be for a 16 year olds birthday pool party) seemed ok. However, the room me and my husband got smelled strongly like wet dog. I reported this and was told the only other room was on another floor. Not wanting to leave the girls completely unsupervised I declined and kept the smelly room. The girls did enjoy the pool. Very nice. He even let them stay a little longer after the normal closing because of the birthday. The 'lady' running the breakfast the next morning was VERY rude! I informed the desk that ahe apparently needed help since she was complaining the whole time to everyone that she had no help. It didn't help. She continued complaining. I eventually suggested that we just go to Cracker Barrell down the road for breakfast.
I called the 800 number the next day to tell them about the problems and encountered yet another rude employee. Unbelievably he worked for the customer satisfaction line and thought nothing of the smelly room or the very rude employees. No help there either!
We will never stay in another Holiday Inn!!!

  • Stayed July 2012
    • Value
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Helpful?
Thank MamaBeaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review, January 21, 2013
Thank you for your recent stay, and feedback. This is not the typical guest experience, and I apologize for the overall dissatisfaction of your stay. We are always working to be the best we can be, and feedback such as yours will help us to accomplish this.We take comments such as these serious and take actions that are needed. Thank you again for your review.

Management
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Las Vegas, Nevada
Level 6 Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 6, 2013

We picked this hotel on Priceline and were very pleasantly surprised when we saw the hotel. It is updated and well-maintained. The public areas are clean and pleasant. Our room was clean, the mattresses were very comfortable and the bathroom was actually pretty! This breakfast is a cut above the usual hotel "complimentary" breakfast. It was more than just toast and cereal.

This was the best hotel we've stayed at so far in our cross-country drive. I would strongly recommend staying here. The surrounding area is also very nice. Lots of restaurants to choose from for dinner. Walmart is close by, so is Best Buy and Staples if you need anything while on the road.

Room Tip: I can't imagine that they have any "bad" rooms.
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  • Stayed January 2013, traveled with family
    • Value
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Helpful?
Thank Barbara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review, January 21, 2013
Thank you for your wonderfull review. We truly appreciate it. Please come back and see us.

Management
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Raleigh, North Carolina
Level 6 Contributor
292 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed December 7, 2012

I really wish I could do half stars, because this is more of a 3.5 than a 3. This hotel is adjacent to a large shopping area, which made the hotel a little more appealing. Check-in was easy and the front desk folks were friendly, the rooms were neat and clean. Breakfast wasn't impressive, but it filled me up before leaving every day, so I couldn't complain. Only downside was that the entrance to I-40 is horrible in the mornings, but it's not something that the hotel can help. My stay was comfortable and I'd come back again.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
Thank Aspiring_Critic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review, December 14, 2012
Thank you for staying at our hotel. Your valued opinion will help us continue to provide the best customer service. We hope you visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tennessee
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 30, 2012

This hotel is amazingly clean and new. The front desk staff does not have a good presence at the front desk, the ones that you can find are very helpful. We found the beds to be pretty stiff, but the rooms are well appointed and larger than most other chains. This is an excellent area. Providence Marketplace is right across the street. It has a lot of shopping including Books-a-million, Target, Old Navy, Joann Fabrics, Lifeway, JC Penney, Petsmart, and HomeGoods, Best Buy, Belk, etc., etc. The food choices are very good in this area. Fulin's Asian, Chick-fil-a, Cory's Doghouse, Panera, Salsarita's, Steak-n-shake, Sonic, McDonalds, O'Charley's, Logan's, Olive Garden, Taco Bell and Wendy's. This hotel has breakfast, which we took advantage of each morning we were there. They had most of the standard fare, such as biscuits, eggs, bacon, sausage, pancakes, cinnamon rolls, bagels, toast, gravy, etc. It was pretty good. This hotel is amazingly quiet. We really didn't hear any of the noise that you usually hear when you stay at a hotel. This hotel has a nice workstation that we were able to use to print some coupons that I had in my email, so that was super convenient. They have plenty of parking as well. I'd definately give this hotel a try, I think you will be pleased.

Room Tip: I would say to ask for an upper floor room, there are only 3 floors, and also one away from Mount Ju...
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Clarkpartyof4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_MJ, General Manager at Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area, responded to this review, December 3, 2012
Thank you so much for the wonderful compliment. We hope you come visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area

Property: Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area
Address: 565 S Mount Juliet Rd, I-40 at Exit 226, Mount Juliet, TN 37122-6319
Phone Number:
Location: United States > Tennessee > Mount Juliet
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Mount Juliet
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mt Juliet-Nashville Area 2.5*
Number of rooms: 102
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites in Mt. Juliet-Nashville area 19 miles away. The newest Mt. Juliet hotel is just quick 10 miles away to Nashville International Airport (BNA). Our spacious guest rooms and executive suites are beyond exceptional in decor and privacy and have everything you expect from an informatively designed hotel. All rooms include refrigerator & microwave, wireless high-speed Internet, work desk, ergonomic chair with ottoman, and 32' flat panel TV. Holiday Inn Express & Suites in Mt. Juliet will be a perfect lodging facility for business and leisure which includes a 24-hr business center, 24-hr guest laundry, 24-hr fitness center, and the salt water indoor heated swimming pool. Start your day off enjoying our complimentary Express Start breakfast across from a 63' flat panel TV and Internet access pods chairs. From our 'fresh, modern style' decor, state-of-the art amenities and modern eatery, our guest have the most memorable experience. Area attractions: Nashville Super Speedway 'closest and preferred hotel', Nashville Shores, Hermitage Andrew Jackson, Providence Market Place, Grand Ole Opry, golf, etc. Businesses: Del Webb, Dell Computers, Lochinavr, Nashville Auto Auction, Bridgestone Firestone, Cracker Barrel Corporate Offices, Genesco Hospitals: Summit Medical Center, University Medical Center Stay Smart at the Holiday Inn Express & Suites Mt. Juliet, TN. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Mt Juliet-Nashville Area
Holiday Inn Mount Juliet

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