After reading other reviews, I can fully understand why others may be hesitant to stay at the Arlberg. I too have found the Arlberg horrible and dirty in the past. 3 years ago my family stayed in a 2 bedroom apartment that was dirty and disgusting but this year we booked late and stayed in a 1 bedroom and found it wonderful! It was clean, ample and had a beautiful view. Great location and on the same floor as reception it was much easier to lug our bags up those stairs. Yes, it was out-dated but we don't spend our time (and money) at the snow to sit inside our apartment all day checking out the décor.
Pizzas are good value in the Arlberg (about $17) but if you are planning on full meals, pre-pay and book ahead of your trip to save some money ($20 per dinner as opposed to about $24). It's nice to have somewhere to go so you don't have to leave the building and face the cold. The (fire) stairs appeared to be mopped daily and the front counter was friendly. Our small family (3) would stay again.
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