Some people are complaining about the service but did not encounter such experience. Service was good and they served us well or else we have walked out.
We only went there since we were craving for pizza. The oven is not wood fire, so don't expect a sensational pizza like you ate in Italy. But since we have been to Italy and husband is from Italy we were content of our lunch.
They also have a mini grocery of all Italian products, and it is a place to shop for all the good stuff!