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“Service far superior to the Ritz !!”
Review of Tower Motel

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Tower Motel
Ranked #2 of 2 Hotels in Marysville
Certificate of Excellence
Singapore
1 review
“Service far superior to the Ritz !!”
Reviewed September 17, 2013

My family of 10, both young and old, all stayed at the Tower Motel for 2 nights earlier this month. My parents stayed in one of the renovated rooms and the room was really well designed. Although my brother and I both had the yet to be renovated rooms, they were still comfortable.

What makes Tower Motel outstanding is the superior service provided by owners, Leanne and David. We were so well taken care of, from the time we checked in to the time we checked out. Leanne and David spared no effort to make sure we were comfortable and all our requests for assistance far exceeded our expectations.

For example, the 2nd night we were at Tower Motel, we decided to buy some sandwiches from the bakery and have them for dinner. As we all wanted to have dinner together, I mentioned to David that we will be using the Red Room (which is like a communal lounge area) to have our dinner. To our pleasant surprise, David and Leanne actually opened up their breakfast room, complete with cutleries, plates, glasses, microwave oven, coffee& tea and fruits, for our private use !! How awesome was that !!

My son summed up the stay very aptly when he told me on our last night there that although Tower Motel is not the Ritz Carlton, its service was far superior to the Ritz !!

We will be back David and Leanne !! Can't wait to see the new reception :-)

  • Stayed September 2013, traveled with family
    • Value
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Helpful?
Thank SulinLow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, Owner at Tower Motel, responded to this review, November 5, 2013
Was certainly a pleasure having you here with us - love the title. Sums it all up very well. Come back again! David
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263 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
  • English first
  • Any
English first
Torquay, Victoria, Australia
1 review
Reviewed September 16, 2013

We had a Fabulous weekend away with my family of 4 staying at the Tower motel in Marysville. We got to the motel quite late on the Friday night after our 3 hour drive from home and Dave greeted us and carried up our bags. Caroline had our room warm which was great and very thoughtful. Our room was very clean and a good space for my husband and I and our two girls. Breakfast at the motel in the main kitchen area was great and nothing was too much trouble - my girls looked forward to it both mornings, good coffee for us and and array of fresh produce. We got some handy hints from Caroline on what to see and do apart from our main objective - tobogganing at Lake Mountain! (I loved Carolines little shop aswell- candles, jewells, bags...mmm) Marysville is such a beautiful place and it was great to see the town and people picking up from such a sad affair from a few years back. We will definitely be back to the Tower Motel! Thanks guys.

  • Stayed September 2013, traveled with family
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    • Location
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Helpful?
Thank Andrew J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Augusta
1 review
Reviewed September 3, 2013

I took my family to Marysville last week for a couple of nights with the specific view to get the kids into the snow. Although it was at the end of the season, we got lucky and had snow falling the night we arrived. Dave gave us a good deal on two rooms and was happy to even help us carry our bags inside! Where else does that happen? Then, he gave us all the info we needed on the area and what to see.

The rooms we had were a little dated in the way of furnishings, but the downstairs rooms are currently being refurbished so we might have to go back... Couldn't have asked for a better place to stay. Thanks Dave

Greg

Room Tip: Downstairs rooms being refurbished right now. Will be the better choice for probably the next few mo...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank Greg T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, Owner at Tower Motel, responded to this review, September 5, 2013
It was a pleasure having you family stay with us, thanks for the many chats. We look forward to seeing you again! Dave
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Bendigo
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 28, 2013

The Tower motel in marysville is a wonderful place to stay. I had my Mum and 3 children and a seperate room for my brother. We had a family trip to the snow at lake mountain. It was amazing.Wonderful service and truely a beautiful place to stay. Would highly recommend this place to all. They are currently rennovating and revamping the rooms so book early. The service is fantastic and am looking forward to many more stays during different seasons.

  • Stayed August 2013, traveled with family
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Helpful?
1 Thank Jeannie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, Owner at Tower Motel, responded to this review, September 5, 2013
Wow! This kind of review is why Leanne and I love what we do. Very glad you enjoyed your visit to Marysville and we look forward to welcoming you very soon. Dave
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Mulgrave, Australia
1 review
Reviewed August 24, 2013

We have just spent a fabulous weekend in Marysville and a day tobogganing at the Lake Mountain Resort and stayed at the Tower Motel in the main street. Upon arrival we were greeted personally by the one of owners who clearly knew which room we were staying in as we were a bit late arriving, and Caroline had put the heater on for us so the room was not cold. We also received a card hoping we had a safe trip up and to enjoy our stay. It is the little touches like this that certainly make you want to come back and stay again.

We did not eat in the restaurant, however I did overhear another family say how lovely it was.

We shared our eating around to the local Bakery / cafe and went to Fragas for breakfast where yet again, the service was fast, very friendly and the food was hot, plentiful and very good value for money.

Unfortunately we were a bit pressed for time to spend exploring on Sunday, but we did attend the local farmer's market where we got some fabulous local produce and honey from Cathedral Valley and will definitely go back and spend some time exploring the Stephenson falls and other local attractions another time.

We would like to thank Caroline and her family for your exceptional service, making us feel so welcome and all your local knowledge, where to eat and advice on when to leave for going up to Lake Mountain etc and we will be back to see how the renovations are going and to support the Tower Motel, the town Marysville and surrounding community.

  • Stayed August 2013, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank SuseMahoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, Manager at Tower Motel, responded to this review, September 5, 2013
Thank you - was lovely to read this review of our services here at the Tower Motel and what you did around town. So much to do here and very glad you got to do most of it. Come back in Summer and experience the walks/fishing etc. Again we thank you and your family for staying with us, we look forward to your return very soon. Caroline
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Level Contributor
3 reviews
Reviewed August 24, 2013

The Tower Motel is perfectly situated in Marysville to walk everywhere and enjoy this lovely little town. Also perfect location if you want to visit the snow (Lake Mountain). The staff at Tower Motel extremely friendly and helpful with where to eat etc. We will be back!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank michrolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, Owner at Tower Motel, responded to this review, September 5, 2013
Thank you! Very glad you enjoyed your visit to Marysville and Lake Mountain. Thank you for your review, and for staying here with us. We hope to see you again soon. Maybe summer time for walks/fishing etc!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 23, 2013

My sister, nephew and I were lucky enough to spend a couple of nights at The Tower Motel in Marysville. The service was exceptional! On arrival we received a sincere and friendly welcome. Dave was able to advise us on where to eat, local attractions and went out of his way to help us organise some of our activities as it was our first time to Marysville. The motel is currently being renovated and will look fantastic when complete. The renovations did not inconvenience us in any way. We are already planning a return visit.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SandieH563
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David S, Owner at Tower Motel, responded to this review, September 5, 2013
THANK YOU!! Very kind of you for your recent review on our services here at the Tower Motel...we are glad you enjoyed your visit. Come see again soon!
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Additional Information about Tower Motel

Property: Tower Motel
Address: 33 Murchison St, Marysville, Victoria 3779, Australia
Location: Australia > Victoria > Marysville
Amenities:
Bar / Lounge Room Service Shuttle Bus service
Hotel Style:
Ranked #2 of 2 Hotels in Marysville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Tower Motel 4*
Number of rooms: 14
Official Description (provided by the hotel):
A boutique experience in an idyllic location. This unique Motel offers luxurious air-conditioned rooms. King suits with free-standing deep soaking baths. Family rooms, all with spacious bathroom including double showers. At the Tower Motel you also will can enjoy a private courtyard, a roof deck with a wonderful view of sugar loaf, Marysville's township with Stevenson river flowing through and the surrounding mountains. ' T bar ' - offers a place to unwind with a glass of local wine, craft beers & ciders or that coffee you deserve. A great meeting place to enjoy family and friends in the Bar/lounge with an open fireplace and baby- grand piano. With the Yarra valley on the doorstep, Lake Mountain Alpine Resort around the corner ask about our tour services available in a Luxury 8 seater 'Mercedes Benz Viano'. The Stirling family, welcome your stay. ... more   less 
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