I visited Annie Smithers on a Sunday afternoon with a group of 8 for lunch. It was my second visit to the restaurant.
As was the case on my first visit 6 months earlier we were greeted at the entry with.......nothing! There was no greeting as such ....there was girl behind the bar who did not even look up and when she finally did and we said we had a booking for 8 she wordlessly took us to the table with not a smile or any other conversation at all.
A tall male waiter with glasses proceeded to wordlessly pop menus in front of each diner and then told of a special that was not on menu
I ordered the gnocchi for main which was lovely. Other diners had both the beef and pork and blue eye fish which all stated they were of nice quality and taste.
After an excruciatingly length after the main we were offered dessert & coffee
Not once did anyone ask if anyone wanted more wine or other drinks and when one guest wanted a pot of tea she had to go up to ask for it .....when it came but with out any sugar bowl on table the waiter actually said there was some on the t able beside ours and was indicating for her to get it off that (empty) table ...when she gave him a look of disbelief he reconsidered and gave another sugar bowl to our table.
Overall the food was good....but truly not exceptional...and when combined with the non service....just does not make this the sort of restaurant that this group of 8 would ever go back to.
It does not cost anything to give good or even just ok pleasant service but the dour looks on all the staff that we saw and the aloof unfriendly feeling that you get is pretty un inviting to go back again..
Let me also say on my first visit here we were also confronted with rude staff but thought it may have just been a bad day for them although after this second visit and reading that most of other people's reviews experienced the same lack of hospitality I can only assume that hospitality and being friendly to patrons is not something that Annie Smithers staff think is an important aspect of their business....
Anyone who asks me about Annie Smithers ...my advise would be don't go.....ther ware plenty of places with good quality food that have atmosphere and hospitable staff that this place is sadly lacking in the extreme...
I actually cannot remember a restaurant where I have had such offhand service...and I eat out a lot....
Stay away and save your money!
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