We found the emu inn average. The rooms need a makeover as they look tired and dated, especially for the price charged per night. The fireplace has a lot of dirt and dust. Only saw the owner once when giving us the receipt and she wasn't overally friendly. Now to the continental breakfast, well I wouldn't call it that. The unfriendly waitress who obviously couldn't of cared less about service told us that our choice was muesli, weetbix and toast, I don't call that continental! When my husband asked about bacon and eggs the unfriendly waitress proceeded to tell us about 3 times that it would cost extra. My husband said that was ok. She then when on to tell us that there was no bacon but pancetta this was becoming to difficult so we said don't worry we didn't want it. After the attitude of her we decided not to have breakfast there but to go elsewhere. Obviously the owners don't care about how rude their staff are. I have worked in retail and hospitality and would never treat customers like that. It's not like they are busy. We had to laugh as we actually got a kind of smile as we were leaving! Emu inn to us was overpriced and nothing special. Wouldn't stay there again.
- Official Description (provided by the hotel):
- If you're looking for Superior Accommodation while you explore the food, wine and other delights of the Heathcote region, please come stay. You'll have a spacious suite with a queen-size beds, ensuites (most with spas), your own TV/DVD player and access to a lounge area and lovely garden. Continental breakfast is included in the tariff. You can enjoy some beautiful Heathcote wines while you're here or a quiet, peaceful weekend away where you can relax, play golf or go bush. Emeu Inn is an 1857 refurbished miner's pub with an in-house restaurant, Willow Room. So, it's all here for you to enjoy! ... more less
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