The deal offered on the website was not what was given when we arrived at the campground. The room we were given had mattresses covered in mould, rusty and mouldy fridge, dirty cutlery and glasses, and no bed lined provided like the website said. Window sills were covered in dust, spiders in the fridge, footprints on the vinyl mattresses, chairs broken and fly wire screens broken.
No help was given by the staff, and they have refused to respond to our emails asking for a refund for this abysmal excuse for accommodation.
- Official Description (provided by the hotel):
- Halls Gap Gardens Caravan Park is a Dog friendly caravan park that also has a limited number of dog friendly cabins. We have a huge Open Range unpowered camping area for those guests who want some space or large powered sites to suit caravans or tents. Facilities include Camp kitchen, TV room, Laundry,Swimming pool, Jumping pillow, BBQ area and free WiFi. Our cabins include Spa Cabins, Family Spa Cabins, Twin Deluxe cabins, Family Cabins and Budget Cabins. We have a variety of activities for children including our swimming pool, jumping pillow, playground, basketball hoop and pedal kart hire. For guests travelling with dogs we have a new off the leash fully fenced play area. ... more less
- Reservation Options:
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- Also Known As:
- Halls Gap Gardens Caravan Park Grampians