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“A truly fabulous pub!”
Review of Bourne Valley Inn

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Bourne Valley Inn
Certificate of Excellence
Hampshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A truly fabulous pub!”
Reviewed July 20, 2014

First time we have visited, really loved the friendly atmosphere, the delicious food. A really wonderful country pub, we will definitely be back soon! Billy and Ryan were very welcoming, as were all the staff. We will be sure to recommend a visit to all our friends and family! Thanks you so much. It was 'AWESOME and OUTSTANDING'!!

  • Stayed July 2014, traveled with family
    • Cleanliness
    • Service
Helpful?
1 Thank Tilly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miss-Billy-Callaway, Manager at Bourne Valley Inn, responded to this review, July 28, 2014
Wow! Thank you so much for your kind review of your meal at the Bourne Valley Inn, we are all so glad that everything was too your liking. We hope that we will be able to welcome you back soon.

Thank you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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227 reviews from our community

Traveler rating
    112
    73
    27
    8
    7
See reviews for
47
92
8
30
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Oswestry, United Kingdom
1 review
Reviewed July 6, 2014

Charming, professional and helpful staff, excellent food, very pleasant room and stunning location. Staying at the BVI was an absolute treat, and with immediate access to walks in fields and woods, without even crossing, a road the dog loved it too.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeffrey O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miss-Billy-Callaway, Manager at Bourne Valley Inn, responded to this review, July 12, 2014
Thank you so much for your kind review, We are all so glad that you enjoyed your stay with us at the Bourne Valley Inn.
We hope to be able to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
152 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed June 27, 2014

In general we had a good stay and this inn has great potential - a little attention to detail will make this a great inn. The best thing going for the BVI is the location - we found this little village to be one of the most beautiful villages we have ever visited. The stream, lake, cottages, and village church are all not to be missed - truly beautiful. The food was hit or miss - some excellent, but inconsistent. Rooms are nice but small. Bathroom shower curtains were a problem - not properly hung.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miss-Billy-Callaway, Manager at Bourne Valley Inn, responded to this review, July 4, 2014
Dear Guest,

Thank you for your honest review of the Bourne Valley Inn, I am so glad that you enjoyed the local area whilst you were staying with us and can only apologise for the hiccups described, we are a new management couple and are still ironing out a couple of issues, I hope these did not sully you experience.

We hope that you will return to see us in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ideford, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 14, 2014 via mobile

One word would have to be fantastic the food and the service are out of this world and I will be returning :)
Probably one of the best meals I have had in a long time. The service was fantastic and the service was very good. I will be recommending this place to other keep up the good work :)

Stayed April 2014, traveled as a couple
Helpful?
Thank Vdubgolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miss-Billy-Callaway, Manager at Bourne Valley Inn, responded to this review, June 21, 2014
Thank you so much for your truly kind words! I am so happy that you enjoyed your experience with us at the Bourne Valley Inn and I will ensure that your comments are passed on to all the staff!

Thank you once again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed June 4, 2014 via mobile

I've now stayed on a few occasions whilst on business and the place has consistently high standards.

Rooms and whole place are very well furnished with a traditional but modern British feel about it (tweedy plain flockesque).

Staff are great and the menu and food are to a really high standard.

A really beautiful part of the world that will appeal to tourists and anglers (one of the best trout fishing rivers in its door step).

Pleased to have this as a regular place to visit.

Stayed June 2014, traveled on business
Helpful?
Thank ManchesterFluff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miss-Billy-Callaway, Manager at Bourne Valley Inn, responded to this review, June 6, 2014
Thank you for your truly kind words. We are so glad that you have enjoyed your stays with us at the Bourne Valley Inn. I will make sure that your kind words are passed onto all the staff and we will look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abingdon, United Kingdom
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 2, 2014

I have visited the BVI on two occasions now, both to meet clients. It is wonderfully clean, well laid out, and the staff very friendly and helpful. I had lunch on the second occasion and the food was excellent. I would certainly visit again and next time socially.

  • Stayed May 2014, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank peterms294
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miss-Billy-Callaway, Manager at Bourne Valley Inn, responded to this review, June 6, 2014
Thank you so much for taking the time to review the Bourne Valley Inn, I am so glad that your self and your clients enjoyed your meal here with us.

We try to cater for all customers whether they be on business or pleasure and offer a number of corporate room packages as well as meeting room hire..

Thank you once again and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampshire
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed May 25, 2014 via mobile

This was the first time since we visited BVI with the new owners in occupancy. Not impressed at all, the food was ok, the service was diabolical and hot soup was spilt on my husbands leg, with no real apology, they then had the cheek to charge 10% gratuity, absolutely shocking, not sure what we were paying 10% for. It's a shame as before the new owners we have always had great service and food, will not be returning.

Stayed May 2014, traveled with friends
Helpful?
4 Thank HampshireEno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miss-Billy-Callaway, Manager at Bourne Valley Inn, responded to this review, June 6, 2014
I am sorry that you did not enjoy your meal with us at the Bourne Valley Inn, we currently have an interim menu running whilst we get a feel for the team and kitchen that we have only recently taken over. We will be launching our new menus tomorrow, both lunch and dinner and would love it if you would come back and give us another go.

I can only apologise for soup being split on your husbands leg, unfortunately accidents do happen but we will endeavour to deal with these more appropriately in the future.

With regards to service charge a discretionary 10% is automatically added to every bill by our till system, this is something we would have happily removed if we had been asked at the time.

Once again I can only apologise and hope that you will give us another go.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Bourne Valley Inn

Property: Bourne Valley Inn
Address: St Mary Upper Link, St Mary Bourne, Andover SP11 6BT, England
Location: United Kingdom > England > Hampshire > Andover > St Mary Bourne
Amenities:
Bar / Lounge Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in St Mary Bourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bourne Valley Inn 4*
Number of rooms: 9
Official Description (provided by the hotel):
Tucked along a winding country road lined with hedgerows and surrounded by the fields and hills of the Hampshire countryside, the Bourne Valley Inn offers refined and award-winning British cuisine, delicious local ales and elegant, contemporary rooms that ensure you can relax and enjoy. Sink into one of our nine contemporary cottage-style rooms and unwind in your own private corner of the Hampshire countryside. Named after the lakes and rivers that lie nearby, our rooms are designed with your comfort in mind and include luxurious bedding, flat-screen TVs, Wi-Fi, Bramley bath and body products and tea and coffee trays. Our Chef and Landlord Ryan creates his menu with sustainable local produce so you can expect that every plate on the Bourne Valley Inn menu is as fresh as it can be and is expertly crafted with a passion for the local countryside. Our menu includes British classics as well as seasonal dishes and we are proud to have recently received 1 Rosette from the AA. The BVI is perfectly situated for guests to enjoy the rich fishing chalk streams of the River Test, renowned for its trout, as well as the glorious fields and woodlands that stretch in every direction. ... more   less 
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