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Quest Frankston
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Reviews (514)
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All reviewsgreat locationbedroom apartmentcoffee machinehome away from homethe sofa bedstay there againstaff were very friendlygreat apartmentundercover parkingexcellent staybusiness tripeasy accessfull kitchengreat place to stayoff street parkingshopping mallclose to shops
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453 - 458 of 514 reviews
Reviewed April 1, 2014

A group of us stayed at Quest Frankston recently while attending a conference in the area. The front desk staff were most welcoming and helpful. The accommodation was clean and comfortable and met our needs very well. Surprisingly quiet for us country folk too! Would recommend.

  • Stayed: March 2014, traveled with friends
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Thank nola57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen W, Front Office Manager at Quest Frankston, responded to this reviewResponded April 10, 2014

Thankyou Nola57 for your lovely review of Quest Frankston. It was an absolute pleasure having you and your group stay with us. The spacious apartments are perfectly suited for groups and families who welcome the quiet surrounds. Thank you very much for your review and we look forward to welcoming you back again!

Nellie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2014

Stayed in the handicapped access unit. Good except that the bathroom flooded from the shower, and the dining chairs were very dirty. Air conditioning just did not work properly. Quiet for a hotel room. Very, very small parking spaces with difficult access. Staff parked in the handicapped parking space.

Room Tip: Room in the back block the quietest. Ground floor preferred (no lifts). Don't take a big car or 4wd.
  • Stayed: March 2014, traveled as a couple
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Thank Simon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen W, Manager at Quest Frankston, responded to this reviewResponded March 30, 2014

Dear Simon F,

Thank you for your feedback of Quest Frankston, all feedback is appreciated and allows us to improve so thank you for taking the time to review your stay. Our wheel chair access room has an open plan bathroom so water does wet the floor, as a precaution the floor has been treated with a non-slip solution and shower mats are also available. Our location being just out of the city centre allows for a quiet property. We have spoken to our staff about parking in the handicapped park and will be monitoring this more closely. We do offer trailer parking for larger vehicles and access through the rear of the property in addition to the entrance at the front for ease of maneuvering larger vehicles. All of our rooms are currently undergoing refurbishment and we would love for you to stay again and view the new look Quest Frankston.

Thank you for your comments and we are glad you enjoyed your stay.

Best regards,
Karen

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Reviewed March 20, 2014

We found the staff friendly, courteous and helpful. The position of the room was ok and very little outside noise. The only downfall and a minor one is it is a solid walk to most restaurants but we had great weather so it was enjoyable as Frankston can get. Great value for money

  • Stayed: January 2014, traveled as a couple
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Thank Lenard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen W, Manager at Quest Frankston, responded to this reviewResponded March 30, 2014

Dear Lenard,

Thank you for your feedback and taking the time to review Quest Frankston on Trip Advisor. We're glad you enjoyed dining at one of the restaurants in Frankston. We have a couple of lovely restaurants located less than a 5 minute walk away, perhaps they will suit you when the weather is not so lovely! Thanks again for your review and we look forward to showing you our new refurbished look next time you stay with us.

Kind regards
Karen

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Reviewed March 14, 2014 via mobile

We got flooded out of home and we given temporary accommodation here. The staff were so friendly and helpful. I sprained my ankle and they moved us from top floor to ground floor without even asking.
One day we had a stained sheet. When we informed them, they changed it immediately.
It's so close to the beach, shops and transport. It's everything you need for a bit of time away.

Highly recommend staying here.

  • Stayed: January 2014
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Thank LiamW75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen W, Manager at Quest Frankston, responded to this reviewResponded March 30, 2014

Dear Liam,

Thanks for your review; it was lovely having you and your family with us. Our staff pride themselves on their ability to give the best service to every guest and I'm glad you feel they did. Our property is perfectly positioned near the beach, shopping centre and transportation without being in the busy city centre, perfect for long stay such as yours. Thank you for your review and we hope to see you at Quest Frankston again, maybe for a weekend away next time!

Kind regards,
Karen

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Reviewed February 20, 2014

This is our favorite Quest Managed Apts. We stay here every year when visiting family. Manager Diane and her fine staff help to make this Quest our favorite Quest. Quiet, clean, friendly, and close to shops, transit and restaurants, we always feel as if we are at home when staying here. Parking, pool, and easy walk to the Frankston Mall add to the many pluses at this property. This is my first choice for a Frankston/Seaford area hotel. I am sure you will agree

Room Tip: A small park across the street, and the hotel swimming pool make this ideal for kid activities. The quiet nature of this property make it ideal for business and couples as well.
  • Stayed: January 2014, traveled with family
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Thank Burt W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen W, Manager at Quest Frankston, responded to this reviewResponded February 23, 2014

Dear Mr & Mrs W,
Thank you for staying with us again! Great to hear you are still enjoying our property after all these years. Upon your next visit we will have a new look with our refurbishment commencing this month. Very exciting times for the team and guests of Quest Frankston!
Best wishes for a wonderful year,
Karen & the team at Quest Frankston

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