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“No communication”

Falls Creek Ski Lifts
Certificate of Excellence
Reviewed July 20, 2014

We had 2 days of wind holds while there. We were given no information about closure or relocation of skiing lessons, although they took all of our contact details and could have sent an SMS or rang us to advise. Not very organised at all - disappointing customer service.

Thank M R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"chair lift"
in 4 reviews
"lines running"
in 2 reviews
"offering assistance"
in 2 reviews
"lift operators"
in 6 reviews
"lift service"
in 2 reviews
"ski pass"
in 2 reviews
"ski school"
in 3 reviews
"skiers"
in 10 reviews
"chairlift"
in 8 reviews
"snow"
in 14 reviews
"learners"
in 3 reviews
"encouragement"
in 2 reviews
"company"
in 8 reviews
"eagle"
in 3 reviews
"intermediate"
in 3 reviews
"purchasing"
in 2 reviews
"safety"
in 3 reviews
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116 - 120 of 148 reviews

Reviewed July 19, 2014

Without the lifties, the "singles" just keep pushing thru the queue which discriminated against those travelling on chairs in groups

Thank Liz S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2014

This company needs to be commended on service excellence
All the staff are friendly and courteous. There is prompt loading
of the lifts. We have had an amazing week of skiing.
Grooming!! fantastic. oh even of wishing well was groomed exceptional! thank you.

Thank Raymond E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2014

Waiting times were minimal. Plenty of staff on hand to help. The Towers chair is rather rapid and can give you a bit of a surprise landing.

1  Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed January 16, 2014

There's nothing like the disappointment of arriving at a resort to find only a few runs open - hit or miss at the start of the season. BUT FCSL organised a week long scavenger hunt which was a great hit with the kids - visiting everything from the Falls Creek Museum, the CEO's office, finding nominated staff members or a black run sign. Full marks to the marketing team for making what could have been a few tough days a lot easier.

Once it snowed (and snowed....), all was forgiven.

Thank Scott_No_Mates
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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