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Astra Lodge
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Reviews (64)
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All reviewsopen firelounge barquality amenitiesdark chocolatedaily breakfastswimming pool and spaboard gamesan upgradekids roomski tripafter a long daytomfireplacealpinetriumphlodgefacilities
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43 - 48 of 64 reviews
Reviewed June 26, 2012

We has an awesome time in Falls Creek and had a great stay at the Astra. The staff were very friendly, welcoming and accommodating.

  • Stayed: June 2012
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2  Thank Lexxy72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2012

The lodge is in a beautiful position, good distance from the shops, restaurants etc. The service, facilities and staff were amazing, very helpful and accommodating. Can't say enough good things.

  • Stayed: June 2012
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2  Thank DasDec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2012

Recommended by a family member who loved all the amazing Vodka at Astra's bar, we decided to stay our honeymoon. We were greeted at the door by the friendly and enthusiastic staff, and enjoyed friendly service throughout.
Great sunny days of skiing were followed by fun nights, whether enjoying the carefully thought out and delicious menu at Astra, or exploring different aspects of the village recommended by members of the team there. Adam's massage services deserve a special mention, and if you take the time to ask a few questions about yoga or music, there's a fountain of information there.
Overall, staying at Astra felt like being guests of a big, wonderful family, and I can't think of anywhere I would rather have spent the first week of our marriage.

Room Tip: Discuss your needs/budget with the staff when you book, they have a variety of rooms and options... I really want to check out the penthouse next time!
  • Stayed: June 2012, traveled as a couple
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3  Thank Tim O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2012

This was the third time I have stayed at Astra, but the first time not on a business trip. All visits have been easy and relaxed. The family run lodge offers a unique personalised experience making you feel at home. Staff are friendly and relaxed yet professional to make sure your stay is a s comfortable as possible.

The rooms are clean, spacious and neat in comparison to other places I have stayed in Falls Creek. Space can often be limited elsewhere but this is not the case at Astra. Very comfortable and reasonably priced. Located in the centre of the village and you can ski straight from the front door pretty much. Gotta love Falls Creek.

Visiting with friends, we utilised all services on offer. Sparkling indoor pool, spa, sauna, massage..... even float tank!!! Who would have thought! The weather was unfavourable for a couple of days we were there so these activities kept us occupied and relaxed, in addition to the Vodka ;)

The huge open plan lounge and open fire is a welcome relief after a big day skiing.

The food served in the restaurant is DELICIOUS and the range and quality of food and booze on offer is superb. Ill review that separately. Plenty of other dining options close by too.

Highly recommended.

Room Tip: Panorama rooms have a more vast view. Looked through the Penthouse and its schmick!
  • Stayed: August 2011, traveled with friends
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2  Thank MissyJemima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2012

Old, disgusting, depressing place. The rooms are small and grey, windows have huge gaps, so it's really uncomfortable at night and swimming pool is mouldy and dirty. I do not know what they are talking about on their website how luxury this lodge is and the photos were probably made when the lodge was built, very long time ago. Had to wait for 2 hrs for our meal in a restaurant and the food was below average. Had to eat out all remaining nights. The worst experience ever, holiday ruined and have really bad memories of the stay. There are a lot of nice, tidy hotels in Falls Creek for that kind of money, so do your research properly unlike us booked the first, nice looking lodge over internet - big mistake!

Room Tip: No good rooms in this lodge.
  • Stayed: August 2011, traveled as a couple
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5  Thank Yana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstraAlpineLodge, Owner at Astra Lodge, responded to this reviewResponded May 29, 2012

Many thanks for your review of Astra on TripAdvisor. We appreciate your feedback and understand you did not enjoy your stay and can only encourage guests who don't enjoy their experience to provide us this feedback in person. This way we can offer personalised service to try and remedy their problems.

It is disappointing for us that the interpretation of your stay was not to the standard that we operate our lodge. Coming into our 10th year of operation we continually strive to provide high quality accommodation and spoil our guests in every aspect of their stay. We offer stylish, clean and comfortable rooms and a range quality facilities onsite to pamper our guests. Our website information and photos are kept up to date and are an accurate depiction of our accommodation and facilities.

Our restaurant is a favourite place for locals and guests alike and we offer prompt service and a high standard and range of food and beverage products. We offer clean, fresh, honest food from sustainable ingredients being locally sourced and organic where possible.

Our aim is to provide a true classic snow experience and for our guests to enjoy every moment. On behalf of the team at Astra I can only apologise and encourage you to visit us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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