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“Great stay, friendly staff, warm hospitality and an awesome location”
Review of Astra Alpine Lodge

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Astra Alpine Lodge
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great stay, friendly staff, warm hospitality and an awesome location”
Reviewed June 26, 2012

We has an awesome time in Falls Creek and had a great stay at the Astra. The staff were very friendly, welcoming and accommodating.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lexxy72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 25, 2012

The lodge is in a beautiful position, good distance from the shops, restaurants etc. The service, facilities and staff were amazing, very helpful and accommodating. Can't say enough good things.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DasDec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 24, 2012

Recommended by a family member who loved all the amazing Vodka at Astra's bar, we decided to stay our honeymoon. We were greeted at the door by the friendly and enthusiastic staff, and enjoyed friendly service throughout.
Great sunny days of skiing were followed by fun nights, whether enjoying the carefully thought out and delicious menu at Astra, or exploring different aspects of the village recommended by members of the team there. Adam's massage services deserve a special mention, and if you take the time to ask a few questions about yoga or music, there's a fountain of information there.
Overall, staying at Astra felt like being guests of a big, wonderful family, and I can't think of anywhere I would rather have spent the first week of our marriage.

Room Tip: Discuss your needs/budget with the staff when you book, they have a variety of rooms and options...
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Tim O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 29, 2012

This was the third time I have stayed at Astra, but the first time not on a business trip. All visits have been easy and relaxed. The family run lodge offers a unique personalised experience making you feel at home. Staff are friendly and relaxed yet professional to make sure your stay is a s comfortable as possible.

The rooms are clean, spacious and neat in comparison to other places I have stayed in Falls Creek. Space can often be limited elsewhere but this is not the case at Astra. Very comfortable and reasonably priced. Located in the centre of the village and you can ski straight from the front door pretty much. Gotta love Falls Creek.

Visiting with friends, we utilised all services on offer. Sparkling indoor pool, spa, sauna, massage..... even float tank!!! Who would have thought! The weather was unfavourable for a couple of days we were there so these activities kept us occupied and relaxed, in addition to the Vodka ;)

The huge open plan lounge and open fire is a welcome relief after a big day skiing.

The food served in the restaurant is DELICIOUS and the range and quality of food and booze on offer is superb. Ill review that separately. Plenty of other dining options close by too.

Highly recommended.

Room Tip: Panorama rooms have a more vast view. Looked through the Penthouse and its schmick!
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  • Stayed August 2011, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank MissyJemima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 16, 2012

Old, disgusting, depressing place. The rooms are small and grey, windows have huge gaps, so it's really uncomfortable at night and swimming pool is mouldy and dirty. I do not know what they are talking about on their website how luxury this lodge is and the photos were probably made when the lodge was built, very long time ago. Had to wait for 2 hrs for our meal in a restaurant and the food was below average. Had to eat out all remaining nights. The worst experience ever, holiday ruined and have really bad memories of the stay. There are a lot of nice, tidy hotels in Falls Creek for that kind of money, so do your research properly unlike us booked the first, nice looking lodge over internet - big mistake!

Room Tip: No good rooms in this lodge.
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  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank Yana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AstraAlpineLodge, Owner at Astra Alpine Lodge, responded to this review, May 29, 2012
Many thanks for your review of Astra on TripAdvisor. We appreciate your feedback and understand you did not enjoy your stay and can only encourage guests who don't enjoy their experience to provide us this feedback in person. This way we can offer personalised service to try and remedy their problems.

It is disappointing for us that the interpretation of your stay was not to the standard that we operate our lodge. Coming into our 10th year of operation we continually strive to provide high quality accommodation and spoil our guests in every aspect of their stay. We offer stylish, clean and comfortable rooms and a range quality facilities onsite to pamper our guests. Our website information and photos are kept up to date and are an accurate depiction of our accommodation and facilities.

Our restaurant is a favourite place for locals and guests alike and we offer prompt service and a high standard and range of food and beverage products. We offer clean, fresh, honest food from sustainable ingredients being locally sourced and organic where possible.

Our aim is to provide a true classic snow experience and for our guests to enjoy every moment. On behalf of the team at Astra I can only apologise and encourage you to visit us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level 6 Contributor
241 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed April 11, 2012

I loved Astra Lodge. I stayed there for a skiing long weekend, and it was a lovely atmosphere, very like being in Europe.
The food was excellent, and the swimming pool very welcome at the end of the day.
The room was small but stylish.
I would love to stay there again but taking children this time, we are staying at a family lodge. Still hoping to nip out and drink/eat at Astra

  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank vicnot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 23, 2011

Look a little further Falls Creek does have a couple of great places to stay - this is not one of them .

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Craig18960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Astra Alpine Lodge

Property: Astra Alpine Lodge
Address: 5 Sitzmark St, Falls Creek, Victoria 3699, Australia
Location: Australia > Victoria > Falls Creek
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Ski-In / Ski-Out Suites Swimming Pool
Hotel Style:
Ranked #7 of 29 Specialty Lodging in Falls Creek
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Astra Alpine Lodge 4*
Number of rooms: 25
Official Description (provided by the hotel):
Astra Lodge offers our guest’s accommodation at Falls Creek to ensure your snow adventure is exactly the way skiing was meant to be. Ski in and out of a grand luxurious lodge with bars, restaurant, a large open fire, big leather couches and ambient surrounds and retire to your own private ski accommodation at your whim. ... more   less 
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