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Jim Oliver's Smoke House Restaurant and Old General Store
Ranked #3 of 24 Restaurants in Monteagle
Price range: $2 - $18
Cuisines: American, Barbecue
More restaurant details
Restaurant details
Good for: Local cuisine, Special occasions, Large groups, Families with children, Dining on a budget, Kids
Dining options: Breakfast, Lunch, Dinner, Brunch, Late Night, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Buffet, Delivery, Free Off-Street Parking, Free Wifi, Parking Available, Seating, Takeout, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: Open Everyday, 6:30 AM - 9:PM, 10 PM on Fri & Sat. Breakfast, Lunch, and Dinner. Since 1960, family owned and operated World Famous Jim Oliver’s Smoke House has been serving up delicious and fun Southern Hospitality at the _Restaurant and _shopping at the Old General Store. Menu Featuring Everything Homemade from scrach Famous Smoked Meats such as Pork BBQ Ribs, Beef Brisket, Smoked Chicken, Hand Pulled Pork Shoulder, Country Ham, Honey Baked Ham, Smoked Bacon, Catfish, Frog Legs, Fried Chicken Livers, and all the BBQ and Hot Sauces to go with it; worlds largest selection of sauces all free to taste. Jams, Pickles, Vinegars, Sauces, Desert Toppings, Local Honey, Homemade candy & Fudge, Homemade Fried Pies & Ice Cream, Fresh local farmer Hand Picked Produce featured in all dishes, big all you can eat Buffet & Fresh Salad Bar with homemade Beef-Vegetable Stew and Cast Iron Skillet Cornbread & Bread Pudding. Cast Iron Cooking for many of our items featured. Fresh Hot Biscuits, Cornbread, and desserts. Childrens' menu. Large Beer Selection. _Live Music every weekend by special Nashville Music Artists, No Cover Charge, Bring the Family, food and beverages served during show. Regional Southern cookin’ offering three generations of family recipes on the menu and the daily buffet & Salad Bar, Homemade everyday! The Old General Store has Vintage and Nostalgic merchandise_old fashioned _candies_antiques_homemade fudge_Ice Cream_ Moonshine Museum Attraction, and the_Louvin Brothers _Country Music _Museum. /live music/shopping/lodging/cabins/Sewanee/Winchester/ Cowan/Manchester/South Pittsburg/Tullahoma/AEDC/Nissan/Chattanooga/ Lookout Mountain/McMinville/Murfreesboro/Desserts/Coffee/Full Service_Childrens Menu_Family_Regional_BBQ_Breakfast_Lunch_Dinner
Nashville, Tennessee
Level Contributor
101 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 121 helpful votes
“Not worth the wait”
3 of 5 bubbles Reviewed June 17, 2013

We happened to be in Monteagle on Fathers' Day and stopped in to the Smoke House for lunch. It is an experience. Its exterior looks like Cracker Barrel 1.0 - 20 years past its prime. The interior also looks like a time capsule, but in a more interesting way. The "general store" is similar to the offerings of the retail portion of Cracker Barrel, but actually has a more authentic feel. The restaurant could use a serious management overhaul. There is a sign "Wait to be seated" and wait you will. It was unclear whose responsibility it was to seat the customers and everyone seemed to want someone else to do it. The restaurant was not overly busy, but the tables were not being bussed quickly so there was nowhere to seat the clients. Our waitress was clearly overextended, but also seemed to have blinders on when it came to attending to our needs. After taking our drink orders it took forever to place the order for our meal. How many times should your server pass by your table after you have closed your menu before stopping to take your order? It seemed everyone else's needs came first - even patrons who came after us. Granted other customers looked like they had waited an eternity to receive their checks. There was a buffet, but the array of vegetables did not appeal to my wife enough for her to use it for a vegetable plate. The vat of pulled pork there did not look appetizing. But fortunately I wanted to order a half rack of ribs. I got the vague impression though that our desire to order from the menu rather than get the buffet may have resulted in a passive aggressive delay in our service, but who knows? The food actually arrived pretty quickly after the order was finally taken. My wife did not enjoy her veggies at all. My sons BLT actually looked really good and was completely consumed. My ribs were pretty average. Not bad, just not really outstanding. They were moist enough and the flavor was okay. The variety of sauces was fun. I did have to get out of my chair and forage among the unbussed tables to get the ones I wanted. They were pretty good, but I was not motivated enough to purchase any. I was tempted to get the Blazin' Rectum BBQ sauce for the comedic value, but decided not to give in to the scatological humor. Plus it really was just not all that hot. Then again maybe it was past its prime - there is so much inventory in this place it is hard to imagine there are not bottles of product here that are not several years old. My collard greens were good. The green beans were above average. The corn fritter was just okay. It did serve the purpose of soaking up different barbeque sauces. We passed on the dessert. The meal was reasonable priced for the quantity received. I don't regret the experience but won't be back unless I am stranded in Monteagle and want to go on a night when they have live music. A little beer and a good band would probably do wonders for the experience.

  • Visited June 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank MacTraveller64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamper1960, Owner at Jim Oliver's Smoke House Restaurant and Old General Store, responded to this review, June 24, 2013
Thank You for your review and response. We apologize for the poor service on Fathers Day. We have had some very positive comments about food and service on same Fathers day; which was one of our busiest days so far this year. Maybe you came in after the first wave of the rush, but we were totally overwhelmed for a few minutes with a building full of hungry customers all at one time, and it continued all day log, every employee was maxed out; which may have resulted in longer time for your service, and probably being overlooked. We have had some very positive comments about food and service on same Fathers day. We invite you to stop back in and see us whenever you are on the mountain. We've been in the restaurant business here since 1960, we serve over 300,000 meals annually and occassionally we do not always measure up to the occassion or the customers expectations, but most of the time we do. Thank you and come back to see us.
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546 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Chattanooga, Tennessee
Level Contributor
53 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Southern hospitality at its best!”
5 of 5 bubbles Reviewed June 17, 2013

Love this place! Have eaten here at least 3x a year for the past 15+ years. Whether you are going for breakfast, lunch or dinner, Jim Oliver's Smokehouse has something for everybody. You have a choice of either the buffet or order from the menu. The breakfast buffet and lunch/dinner buffet always has the classics that everyone loves. Also, breakfast from the menu is served all day long. Favorites that we also love to get are the fried chicken, grilled chicken, grilled ham and cheese, and pulled BBQ pork. They are not stingy with their sides at all. Mashed potatoes comes piled up in a big bowl, green beans fixed with bacon (or ham) and onions, fries are the crinkled kind, and homemade slaw comes in a big cup. I highly recommend going between peak hours as it can be busy and you end up waiting about 45 mins for your food. The best times that we have been are anytime between 7-8am, 2-4pm and 7-9pm. You can always look around the general store while waiting for your food. I suggest sampling some of their homemade fudge...it is THE BEST! The general store also has some souvenirs, novalties, and baking goods and spices as well.

  • Visited June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Heather N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamper1960, Owner at Jim Oliver's Smoke House Restaurant and Old General Store, responded to this review, June 24, 2013
Thank you for your comments and your review. We have been in business here since 1960, our dad was 21 years old when he started this business. My sister Betsy is now responsible for keeping all our generation of _Family recipies together and true to measure; and she does a wonderful job managing all that. _SmokigManMike Bradford is our smoker man, keeping all the _Ribs, _Brisket, _SmokedChicken all up to speed and wonderfully tasty. We enjoy serving customers our food and seeing them in again and again. Come back and see us every Friday and Saturday nights for our _MusicOnTheMountain _Live _Music, featuring the best of _Nashville _SongWriters and Music Artist. Stay in one of our 21 _Getaway _Cabins featuring Jacuzzi tubs, fireplaces, front porches, and lots of privacy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Silverdale, Washington
Level Contributor
77 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“Go there. Just go.”
5 of 5 bubbles Reviewed June 10, 2013

I'd never before seen the soup on a salad bar being served in a cast iron pot. Soup was excellent by the way.
On the way in, their smoker stopped me to talk to me, and let me sample the ribs. And I tried the brisket for dinner. Sweet monkey jesus, it was the best brisket I've ever had. And they had plenty of locally made sauces to try on the food.
The salad bar - also locally produced. I ate way more than I should have, but it was incredibly worth it. And then, you get to walkabout the store and you can take some home with you!

  • Visited June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Andy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamper1960, Owner at Jim Oliver's Smoke House Restaurant and Old General Store, responded to this review, June 14, 2013
Thank you so much for your comments, makes us all feel so good and that we are staying true to our father's legacy!
Come see us agin, tell your friends.
J D Oliver, Third Generation
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chester,sc
Level Contributor
107 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 81 helpful votes
“Words can't tell the total story!”
5 of 5 bubbles Reviewed May 26, 2013

Atmosphere!,Americana!History!Customer Service, oh-and by the way ribs & brisket.We're older folks(60+) and it was hard for us to believe all the hype on the good tripadvisor reviews.Especially on food and really on ribs/bbq. 1)the entire place is a museum of good ole' days,nostalgia,with a lot of the stuff for sale. 2)the selection of soft drinks/pop is mind boggling. 3)chef brought out different rib selections for us to taste before we ordered. 4)we requested the screened outdoor seating so we could watch our small dog in our locked a/c running car while we dined. Hostess said since no one was outside,we could bring dog in that area with us. Staff even brought our "buddy" a bowl of water & a rib. Salad bar was excellent. Everything you needed,nothing you did not. Beef brisket and ribs were excellent. I ate half of them before realizing I had not tried the bbq sauces! The original was super. Peach was unique & very good. We also received 10% discount on tab with bw motel room key.Our tab was only $27.Worth a drive out of your way of 75 miles one way. No kidding!

  • Visited May 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank palmettosojourner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamper1960, Owner at Jim Oliver's Smoke House Restaurant and Old General Store, responded to this review, June 24, 2013
Thank you, Thank You, Thank You . . . for your comments and your review. We have been in business here since 1960, our dad was 21 years old when he started this business in a little drive in called "The Bee Hive". My sister Betsy is now responsible for keeping all our generation of _Family recipies together and true to measure; and she does a wonderful job managing all that. _SmokigManMike Bradford is our smoker man, keeping all the _Ribs, _Brisket, _SmokedChicken all up to speed and wonderfully tasty. We enjoy serving customers our food and seeing them in again and again. Come back and see us every Friday and Saturday nights for our _MusicOnTheMountain _Live _Music, featuring the best of _Nashville _SongWriters and Music Artist. Stay in one of our 21 _Getaway _Cabins featuring Jacuzzi tubs, fireplaces, front porches, and lots of privacy.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ft.Myers, Fl.
Level Contributor
121 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
“Very Good buffet”
4 of 5 bubbles Reviewed May 26, 2013

This is an interesting place . The buffet is very good with lots of choices. I especially liked the pulled pork and the smoked chicken. They have a wide choice of sauces . We sat next to singing star Mike Farris . Stop here for your next barbeque and then go for a hike at the state park.

  • Visited May 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Ft_Myers_Fl_BigBill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamper1960, Owner at Jim Oliver's Smoke House Restaurant and Old General Store, responded to this review, June 24, 2013
Thank you for your review and comments; I will certainly pass them on to the staff and my sister Betsy who is responsible for keeping all our generations of Family recipies together and true to measure. We appreciate your business, and hope you will continue to come back to see us whenever you are passing over Monteagle Mountain. On your next trip, try out one of our _Mountain Cabins that feature Jacuzzi tubs, fireplaces, kitchens, front porches, and lots of privacy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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