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“Comfortable, enjoyable, Great!”

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Hotel Urban St Leonards
Ranked #1 of 3 Hotels in St Leonards
Certificate of Excellence
Reviewed June 5, 2014 via mobile

Solo overnight trip, king room on the Main road side, have had the western side with balcony previously which was nice but te traffic noise was not really an issue. It's not that noisy and if you want the other room, just ask for one on that side. Staff are friendly and warm greeting and helpful. Setting is clean, modern and very comfortable.
Will be back and have stayed in most room types over the last few years, they are all great!

Stayed: June 2014, traveled solo
Thank Brad C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel U, General Manager at Hotel Urban St Leonards, responded to this reviewResponded June 9, 2014

Hello Brad C,

Thanks so much for writing a review & for becoming a regular Hotel Urban guest.

It's lovely to hear your feedback and we look forward to seeing you again soon.

Cheers,

Amanda Cottome
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (387)
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214 - 220 of 387 reviews

Reviewed May 27, 2014

Nice hotel in St Leonards.

Very friendly and efficient service.

Clean, simple and comfortable room.

Only slight downside is that the hotel is right on a main road so room was a little noisy during the day.

  • Stayed: May 2014
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Thank timdog_42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel U, General Manager at Hotel Urban St Leonards, responded to this reviewResponded June 1, 2014

Hello timdog_42,

Thanks for leaving a Tripadvisor review & i'm glad to hear that you enjoyed your stay.

When you are staying with us next time, ask for a room off the Pacific Hwy. We can make a note on your profile too to ensure that you get the right room every time.

Have a lovely day & we hope to welcome you back soon.

Amanda Cottome
General Manager

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Reviewed May 13, 2014

Stayed on a Sunday night and was pleased to be provided with a quiet room as per my booking request. Room was small, but well appointed. I was particularly delighted to find that we had a Tivoli radio and the reception for fm stations was excellent. Given the hotel is not centrally located, the parking was expensive and the spaces were cramped, but access to the carpark was easy and there were lots of vacant spaces. The bed was excellent, but the pillows were very hard. The water pressure in the shower was poor, but made up for by good size shower and nice large towels. Finally we tried the alle carte breakfast and liked the choices, enjoyed our choices and thought the prices were reasonable.

  • Stayed: May 2014, traveled as a couple
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Thank StephenR285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel U, General Manager at Hotel Urban St Leonards, responded to this reviewResponded May 15, 2014

Hello StephenR285,

Thanks for taking the time out to leave your feedback.

It's lovely to read that you enjoyed your stay with us. If you do happen to be staying in St Leonards again please let us know & we'll arrange for a softer pillow for you.

Cheers,
Amanda Cottome
General Manager

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Reviewed April 25, 2014

This is a nice hotel, nothing special just a good clean, basic hotel, the cafe is really good and the coffee is fantastic. The location is ant great and its on a very busy road and taxis were hard to get

  • Stayed: February 2014, traveled on business
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Thank nerf76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel U, General Manager at Hotel Urban St Leonards, responded to this reviewResponded April 28, 2014

Hello herf76,

Thanks for your review. I'm pleased to hear that you loved our little Cafe & the coffee too.

Taxis can be difficult to get in Sydney particularly around the high demand periods of February & November, I hope that you weren't waiting too long.

As an aside, your dog is way too cute (great profile pic).

Enjoy your day!
Amanda Cottome
General Manager

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Reviewed April 21, 2014

Very good place to stay. The facilities were great and clean, the staff was friendly and nice, and overall the experience was positive. Only negative I can fault is that we were given a room that only had a shower when we had a small child who would need a bath - just something the staff were probably not aware of but we also forget to mention on booking.

Room Tip: Rooms on western side have a balcony with a view, and also seem a bit bigger. But the easter side (f...
  • Stayed: April 2014, traveled with family
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Thank ZiggyZac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel U, General Manager at Hotel Urban St Leonards, responded to this reviewResponded April 28, 2014

Hello ZiggyZac,

It's great to hear that you enjoyed your stay with us and I apologise that you had to shower with your little one (I know how challenging that can be). Our Sweet Urbans have spa baths - perhaps you'd be more comfortable with this room type next stay?

In any case, it was lovely to have you stay with us and we look forward to welcoming you back soon.

Have a lovely day.


Amanda Cottome
General Manager

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Reviewed April 19, 2014

Stayed over Easter with my teenage daughter and had a great stay again. We booked in for a terrace room which is on the ground floor and when we arrived we were surprised to see we were given a disabled room. I called reception and they gave us a different room straight away. The disabled room was fine but we preferred the other rooms that we have stayed in before. room service was great again and comes in handy after a long drive. The package we booked included security parking which is another great feature. Last time we stayed I didn't really notice but this time the traffic noise was a little disturbing but all in all a great stay.

  • Stayed: April 2014, traveled with family
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Thank Raymagini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel U, General Manager at Hotel Urban St Leonards, responded to this reviewResponded April 28, 2014

Hello Raymagini,

Thank you so much for taking the time out to write a review & for returning to stay with us again. I am so glad to hear that the Receptionist sorted out your room for you in an efficient manner.

A quick insider tip! We have Terrace rooms on both sides of the building. When you next book ask them to allocate you a room away from the highway it won't cost you any more & we can note your preference on your profile for your next visit.

We hope to see you again sometime soon.

Amanda Cottome
General Manager

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Reviewed April 9, 2014

I needed to stay in North Sydney on this particular trip and can't recommend Hotel Urban St Leonards enough. Polite staff, good rates, free parking, very clean and good amenities. One of the most comfortable beds I have slept in for years - and they give you details on how to purchase! Not much around the hotel in terms of shops or bars but if you just need a good place to stay, this is it.

Room Tip: King room was great.
  • Stayed: February 2014, traveled as a couple
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Thank HotelRevWR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel U, General Manager at Hotel Urban St Leonards, responded to this reviewResponded April 10, 2014

Hi HotelRevWR,

How great are our Urban Snorer beds! I wonder if you’ll be purchasing one – a few of us here certainly have, due to loving them so much!

Thanks for your lovely review and look forward to welcoming you again next time you’re in leafy St Leonards.

Kind Regards,

Amanda Cottome
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Urban St Leonards

Address: 194 Pacific Hwy, St Leonards, North Sydney, New South Wales 2065, Australia
Location: Australia > New South Wales > Greater Sydney > North Sydney > St Leonards
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in St Leonards
Price Range: $110 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Urban St Leonards 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Hotel Urban St Leonards. More than a hotel…Not your typical Sydney hotel – experience so much more than just a good night’s sleep! More comfort, more indulgence, more taste and more inspiration. Hotel Urban St Leonards is a special place with a focus on chic relaxation. At Urban we’re serious about helping you unwind, so we’ve designed a hotel space dedicated to your relaxation and gorgeous guest rooms which offer comfort so luxurious, it’s the next best thing to sleeping at home. Set on the abundantly leafy North Shore you’ll start to understand what defines Urban when you step into this inviting space, which is as relaxed and cosy as it is modern and effortlessly stylish. You’ll enjoy 100 ultra-comfy designer guest rooms, welcoming lobby and alluring Sure Café, professional putting green for golfing enthusiasts, and beautiful conference facilities. ... more   less 
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Also Known As:
Accor St Leonards
Hotel Urban St Leonards North Sydney

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