We booked a standard twin and got to our room to find it was configured as a double. We waited around for 15 minutes for the problem to be fixed. The housekeeper was courteous and apologetic. The room was underwhelming, considering the price (A$249): narrow, subject to considerable traffic noise, and rather drab. It seemed to have had a makeover within the past 5-10 years, but lacked attention to detail. The toilet hadn't been plumbed in properly, requiring the toilet lid up to be held up while peeing (it would not stay up otherwise). Although the hotel is across the road from Royal North Shore Hospital, and might expect guests coming straight from there, the rooms on our floor had a nasty little step immediately outside the door waiting to trap the unsuspecting. The hotel charges A$20 a day to park and internet is also charged. Even the bottled water in the room was A$6. There is a cafe downstairs that serves meals. Mains at $30/$35 were way over-priced for the taste and the decor (hard plastic seating and a wobble plastic table). With little else on offer in the vicinity, it can apparently get away with it.
- Official Description (provided by the hotel):
- Hotel Urban St Leonards. More than a hotel…Not your typical Sydney hotel – experience so much more than just a good night’s sleep! More comfort, more indulgence, more taste and more inspiration. Hotel Urban St Leonards is a special place with a focus on chic relaxation. At Urban we’re serious about helping you unwind, so we’ve designed a hotel space dedicated to your relaxation and gorgeous guest rooms which offer comfort so luxurious, it’s the next best thing to sleeping at home. Set on the abundantly leafy North Shore you’ll start to understand what defines Urban when you step into this inviting space, which is as relaxed and cosy as it is modern and effortlessly stylish. You’ll enjoy 100 ultra-comfy designer guest rooms, welcoming lobby and alluring Sure Café, professional putting green for golfing enthusiasts, and beautiful conference facilities. ... more less
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- Also Known As:
- Accor St Leonards
- Hotel Urban St Leonards North Sydney