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“The promise of this being 'a special place' actually delivers!”

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Hotel Urban St Leonards
Ranked #1 of 3 Hotels in St Leonards
Certificate of Excellence
Paris
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“The promise of this being 'a special place' actually delivers!”
Reviewed September 1, 2012

I stayed here unexpectedly on business a couple of weeks ago - diverted to Sydney for another night away from home to cover a colleague who was ill -- and it was such a brilliant and memorable experience. It's like the iphone of hotels -- all the bits that you want and how you would like it to work just do work like that -- lovely herbal teas when you arrive tired at the end of a full-on day - waffle weave bathrobe, fabulously comfy bed, great quality bath products with descriptions to make you smile ('Soap Dodger' body wash) and staff that seem to be really proud of their hotel. It's an existing building, but cleverly renovated with a funky feel -- if you need complete peace and quiet to sleep I suggest asking for a room on the non Pacific Highway side of the building, but even on the main road it wasn't too intrusive. Breakfast was delicious, the cafe would be a great destination on its own, and topped off an unexpectedly enjoyable business stay. Highly recommended!

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ozgirlinparis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlands, Marketing at Hotel Urban St Leonards, responded to this review, September 6, 2012
Hi ozgirlinparis,

It’s great to see that you enjoyed your unexpected stay with us so much. We think we might have to steal that line “It’s like the iPhone of hotels”, we love it!

Our Tie-Me-Up Tightly robes, Urban Snorer beds and evo products are so popular – they always receive rave reviews. And we’re so happy you enjoyed our Sure Café.

Thanks for your review and we can’t wait to see you again.

Kind Regards

David
Social Media Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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379 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Japanese first
  • Swedish first
  • Any
English first
Canberra, Australia
Level 4 Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 28, 2012 via mobile

We very much enjoyed our stay at Urban, a renovated hotel in St Leonards on Sydney's north shore. The renovation is well considered and stylishly done. There's double glazing on the windows that soundproofs the busy Pacific Highway. We especially like the very comfortable bed, which gave us an excellent night's sleep.

A nice hotel like this makes you feel good.

Stayed August 2012, traveled as a couple
Helpful?
1 Thank Christopher L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlands, Marketing at Hotel Urban St Leonards, responded to this review, September 6, 2012
Hi Christopher L,

Thanks very much for your review, we’re glad that you enjoyed your stay so much and that we were able to make you feel good. Did you know that you can actually buy our comfy Urban Snorers beds?

We look forward to seeing you again.

Kind Regards

David
Social Media Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bathurst, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 15, 2012

This beautiful place is our home away from home. Whether its' a weekend arrival (and yes! you can order a bottle of sparkles to your room!) or, if I go back in time living (which I did in my 20's or so!) if I was to be whisked away for a night in - this property so! ticks the boxes. Wine list -plus ! Menu - Plus! Simply put, how can you not love this place ? At the minute, it is everything my family and I want -a classy place, amazing staff (love you all !) -can't (and will never!) speak highly enough of you all!

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlands, Marketing at Hotel Urban St Leonards, responded to this review, August 26, 2012
Hi Greg B,

Wow what a great review! Thank you for saying such nice things about us. We really do try to be a home away from home for all our guests so it's such a delight to know that's how you felt. And we're glad that you can't speak highly enough of us because we just love the feedback! We're all smiling right now …

We look forward to seeing you again.

Kind Regards

David
Social Media Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singleton, Australia
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 24, 2012

My parents recently booked me in for a 2 night stopover while I waited to catch my flight overseas. It was a great spot, could catch up via internet with some work plus revisit the sights of Sydney I haven't seen for awhile. Parents and sister joined me for breakfast at their cafe morning of my departure and thouroughly enjoyed my meal. Easy to see why mum and dad stay at this particular Hotel whenever they come to Sydney. Kind of a shame there is such a jump weekday prices over weekend prices.

  • Stayed July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robjan5260
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlands, Marketing at Hotel Urban St Leonards, responded to this review, August 5, 2012
Hi robjan5260,

Your parents obviously have fantastic taste ;-) It’s great to see that you enjoyed your meal in Sure Café too. Our rates vary from week to week, so you must have caught us during a busy one.

Thanks for your review and we look forward to seeing you and your parents again.

Kind Regards

David
Social Media Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tamworth, Australia
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 10, 2012

The staff are absolutely awesome, the rooms are clean. Close proximity to hospital. The staff went out of their way to ensure my toddler and I enjoyed our stay and even helped family with directions so that they could join us for an exceptional dinner. I'll definitely be back.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nat255331
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sasrowlands, Marketing at Hotel Urban St Leonards, responded to this review, July 16, 2012
Hi nat255331,

It’s fantastic to hear such great feedback about our staff, they truly love assisting each and every guest in any way they can. We love the food in Sure Café too, an excellent seasonal menu in a fun relaxed atmosphere.

Thanks for your review and we can’t wait to have you and your little one back to stay again :)

Kind Regards

David
Social Media Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level 5 Contributor
93 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed July 5, 2012

This hotel feels like its in the middle of nowhere, on the side of the Pacific Highway, but it is a true urban retreat. Have stayed here twice now for business, and it is truly wonderful. The staff are friendly, the rooms are comfortable and spacious, and the bathroom products and truly luxurious. The hotel is about a 10 minute walk from St Leonards train station, and there is nothing but suburbia around it in terms of restaurants or cafes. Perhaps a little overpriced given its location, but it is a lovely, lovely hotel. Highly recommended.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank senorita08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Marketing at Hotel Urban St Leonards, responded to this review, July 8, 2012
Hi senorita08,

Thank you for your lovely, lovely comments! We really appreciate you taking the time to let us know your feedback.

We get quite a few comments about our location – it's great being able to enjoy the leafy, gorgeous North Shore, but also being so close to everything you need at the same time. There are a bunch of great restaurants and cafes in the area (of course Sure Café is one of them!), so if you want some tips on some great places to try next time, please don't hesitate to ask our friendly staff.

We love our evo products too. We're so happy to hear we could give you a comfy experience for your second stay, and hope you come back for a third try very soon!

Kind Regards

David
Social Media Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cunter, Switzerland
Level 5 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 27, 2012

This motel does have some nice features. The soap they use in the bathroom is very nice and the decor is very IKEA- if you like that. It is renovated but unfortunately this does not justify the premium price.

I did arrive early but the bathroom had not been cleaned - paper in the toilet and lotion in the shower.

$20 / day parking, $4 for a kit kat, boutique breakfast prices in the cafe make close alternatives a better option.

Urban St Leonard's would have to be one of the strangest places in Sydney to stay. There is really only one reason I would consider it and that is its proximity to the hospital. This does not tally with the pseudo-quirky vibe of the Urban.

St Leonard's itself has nothing to offer except scurrying drones with the one standout being Gilroy's Hotel.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Spook934
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Marketing at Hotel Urban St Leonards, responded to this review, July 8, 2012
Hi Spook934,

Everybody loves the evo products in our bathrooms, they always get rave reviews. Prices for hotels always fluctuate according to demand so it must have been a busy week that week :-) Although, if you keep an eye on our website we have great specials all year round.

We are nice and close to public transport, and the train is only 15 to 20 minutes into the city which is very handy! We love being located in the North Shore as it's so leafy and pretty, people generally love our gorgeous location, sorry to hear you were after something a bit different.

Thanks for your review.

Kind Regards

David
Social Media Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Urban St Leonards

Property: Hotel Urban St Leonards
Address: 194 Pacific Hwy, St Leonards, North Sydney, New South Wales 2065, Australia
Location: Australia > New South Wales > Greater Sydney > North Sydney > St Leonards
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in St Leonards
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Urban St Leonards 4*
Number of rooms: 100
Official Description (provided by the hotel):
Hotel Urban St Leonards. More than a hotel…Not your typical Sydney hotel – experience so much more than just a good night’s sleep! More comfort, more indulgence, more taste and more inspiration. Hotel Urban St Leonards is a special place with a focus on chic relaxation. At Urban we’re serious about helping you unwind, so we’ve designed a hotel space dedicated to your relaxation and gorgeous guest rooms which offer comfort so luxurious, it’s the next best thing to sleeping at home. Set on the abundantly leafy North Shore you’ll start to understand what defines Urban when you step into this inviting space, which is as relaxed and cosy as it is modern and effortlessly stylish. You’ll enjoy 100 ultra-comfy designer guest rooms, welcoming lobby and alluring Sure Café, professional putting green for golfing enthusiasts, and beautiful conference facilities. ... more   less 
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Also Known As:
Accor St Leonards
Hotel Urban St Leonards North Sydney

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