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“Not the Quest standard we have become familiar with”

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APX Apartments Parramatta
Ranked #4 of 4 Hotels in Rosehill
Reviewed May 25, 2012

Stayed overnight at Quest Rosehill on our family of 5 road trip from Gold Coast to Melbourne.

Reception were very friendly and most welcoming.

On entering our 2 Bedroom apartment we notice the room did not have spare sheets for the extra bed. We were promptly upgraded to the 3 bedroom apartment to our delight. Unfortunately that's when things got very interesting. Our neighbours next door got into gear soon after 10pm with a shout of "Strippers are here". From 10pm to till midnight we gritted our teeth, put up with noise levels and promptly left at 6am ensuring our neighbours were aware of our departure. :-)

Rooms are spacious, clean and comfortable.
Charges for onsite parking
No lifts

Unlikely to stay again and would not recommend upper floors to elderly.

Room Tip: For those with heavy bags avoid top floors
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  • Stayed: May 2012, traveled with family
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Thank ausfamilyof5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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175 - 181 of 204 reviews

Reviewed May 2, 2012

Four of us stayed here for my last night in Australia. Originally we had booked twin rooms but on arrival we had been told that we had been upgraded to a three bedroom apartment which was brilliant and worked out perfectly for us. The couple of the group got the kingsize room with ensuite, whilst myself and another friend then had our rooms which meant that I could now spread out getting ready and not have to deal with his snoring!

The apartments are very basic all painted white but with all the amenities you may need during your stay, however I did find my room didn't have a power supplu apart from the sockets where the lamps were plugged into behind the bed. However, this was just my room, the others had power in theirs and I could plug my phone charger in the living area.

Just to warn you there are no lifts at this establishment, so can be difficult when dealing with a heavy suitcase to the 3rd floor, as it was in my case.

Generally this is a very basic place to stay, but ideal for just getting your head down. However not much in the local area unless you are able to drive.

  • Stayed: April 2012, traveled with friends
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1  Thank buttonsbabe86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Potts15, General Manager at APX Apartments Parramatta, responded to this reviewResponded May 5, 2012

Many thanks for your review while staying at Quest on Rosehill recently. We appreciate your feedback as this gives us an opportunity to have a good critical look at the services we provide.

Thank you once again

Ram

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Reviewed March 27, 2012

Stayed there for a while recently with colleagues. rooms are being refurbished. Spacious suites, comfortable beds. Recommend request downstairs rooms because street noise from James ruse Drive is bad in the upstairs suites. Clean. Staff were friendly and helpful.
underground car park a bit tight if you have a larger vehicle.

Room Tip: go for downstairs rooms - less noisy.
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  • Stayed: March 2012, traveled on business
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Thank Dee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ram N, Manager at APX Apartments Parramatta, responded to this reviewResponded March 7, 2013

Dear Mr. Guest,

Thank you for taking the time to give your feedback following your recent stay at Quest Rosehill. We appreciate all feedback both positive and constructive so that we may improve on our guest’s experience and it is pleasing to know that we were able to meet your requests and please your needs.

We strive for consistency and overall guest satisfaction throughout all of our properties and it is of great delight to me to hear of your feedback. Our team do try very hard to please all guests and it is great to know that we have achieved this. I will pass your feedback to the team which will boost their moral.

Thank you again for your feedback. Please do not hesitate to contact me should you be planning a return stay to Sydney, so we might have another opportunity to welcome your return to Quest Rosehill.

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Reviewed March 26, 2012

Reception was helpful as were rest of staff. Had a party of 11 people in 4 suites. Everyone seemed very happy with the facility. Suites were roomy. I had a disabled suite on the ground floor. Very good.
Our group stayed a week, and were in and out at all hours due to various commitments. Most of the apartments had no or only minor problems.
Would strongly recommend ground floor accom - its quieter than upstairs on the roadway!
Happy to stay there again.

Room Tip: Downstairs is better than the upstairs - quieter for a start.
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  • Stayed: March 2012, traveled on business
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2  Thank Imapet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2012

Stayed in the studio apartment no.6.The apartment was clean and tidy. But the noise was unbareable with the bedroom located in the upper level loft ,I could not sleep in the end I got the lounge cussions into the bathroom closed the door and managed to get some sought of broken sleep.Quest should be accountable and upfront by informing customers of the noise level of these rooms located to the main rd. OR Spend some money accoustically sound proofing these rooms

Room Tip: Keep well back from James Ruse Drive
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  • Stayed: March 2012, traveled on business
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1  Thank qwerty1255060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2012

Stayed at the Quest Rosehill for one night to sleep somewhere after attending a concert at Olympic Park. Apartment was OK, road noise was to be expected as it is situated close to James Ruse Drive. What wasn't OK was not only was the air conditioner broken but there is no airconditioning upstairs in the bedrooms - just a large floor fan in the main bedroom. I guess we were lucky enough that it was a cool evening.

  • Stayed: February 2012, traveled with family
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Thank Sophisticant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2011

The reception was very friendly.
The rooms are very spacious, comfortable and was clean.
I can not believe that the poor ratings opinions.
I'm want to stay next time.

  • Stayed: December 2011, traveled solo
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1  Thank ENJOY111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about APX Apartments Parramatta

Address: 8 Hope St, Rosehill, Parramatta, New South Wales 2142, Australia (Formerly Quest Rosehill)
Location: Australia > New South Wales > Greater Sydney > Parramatta > Rosehill
Amenities:
Business Center with Internet Access Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 4 Hotels in Rosehill
Price Range: $75 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — APX Apartments Parramatta 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
APX Apartments Parramatta Rosehill

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