I agree with Kathleen, and the front desk staff were very helpful. Beyond that there was not much that warranted the room rates. The air quality in the room was terrible, due in part to the air conditioning not working. The shower head did not attach to the wall mount, which made it difficult to take a shower.
One night wanting a good meal I went to the resturant and asked for a table for one. The hostess asked that I wait at the bar while she rearranged tables. She said it would take about ten minutes. I was asked if I wanted a drink and ordered a dry gin martini. The girl did not know how to make one so I asked that she give the gin on the rocks. Fifteen miuntes later I asked a staff member if I could have my check and to cancel my table, although the hostess never came back to seat me.
Being hungry I ordered something at the resturant near the lobby. twenty five minutes later finally received my food. Never did anyone from the resturant come and explain why I could not be seated in the main resturant, althought the original hostess passed by me several times.
The hotel did not live up to the impression given on the web site. Very overpriced and staff did not project a desire to provide more than customer service. Customer Satisfaction would have been refreshing.
The breakfast buffett at 29.00 is extremely overpriced.
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- Also Known As:
- Rydges Parramatta Rosehill
- Rydges Parramatta Hotel Rosehill