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“Stay with (older)kids”
Review of Rydges Parramatta

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Rydges Parramatta
Ranked #3 of 4 Hotels in Rosehill
Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Stay with (older)kids”
Reviewed August 22, 2013

Saturday night stay with 3 older children to celebrate our last time together before daughter's wedding. Panoramic Suite had beautiful views, Level 5 and well set out. Some grime on cupboards and sofa bed not made when we arrived but hotel staff came 5 mins after we got into room to do this. Asked for extra towels and pillows and these were also promptly delivered. Small gym area with no free weights (but we had enquired about this in advance). Pool rather cold (heated and indoor??) but spa somewhat warmer. Asked reception if it was ok to order pizza from outside company - they happily gave us name and also menu. Buffet breakfast was ABSOLUTELY AMAZING. At $20 pp (because we had booked a stay at hotel) we were fed extremely well. There was so much on offer and we kept on going back!! Check out was for 1pm as we are Priority Rewards clients but we needed to vacate by 11. Everything went smoothly from start to finish. We are left with wonderful memories of a fun visit.

Room Tip: Panoramic Suites give a wonderful view of Harbour Bridge and Sydney Olympic park.
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank FamilyMemories338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParramattaManager, Manager at Rydges Parramatta, responded to this review, August 26, 2013
Hi FamilyMemories338,

Thanks for your feedback regarding you recent stay, it's great that you enjoyed your time in one of our Panorama Suites. The floor to ceiling windows give you a great view of Olympic Park and the City. It's also fantastic to hear that the staff were able to assit you with your pizza needs, but maybe next time you could head down to the Winning Post for a fantastic pub meal! We always love to hear that our guests enjoy their breakfast, and there is plenty on offer for the $20 buffet breakfast!

We look forward to welcoming you back soon.

Kind regards,
The Rydges Parramatta Team.
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Rating summary
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  • Sleep Quality
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  • Service
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Traveler tips help you choose the right room.   Room tips (174)
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English first
Newcastle, Australia
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 16, 2013

Stayed here for one night to attended an AFL game. Good reception staff. Hotel is a little dated and rooms are lacking power points. Sofa bed was very uncomfortable but queen bed was acceptable. Room otherwise clean. Return transfer to ANZ stadium was excellent and breakfast was good, although the staff member greeting breakfast guests could work on being friendly. Not quite what I expected for the price paid but a cheaper way to base around Sydney Olympic Park for a concert or sporting event. I will stay again if price was competitive to surrounding hotels.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rheedles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParramattaManager, Manager at Rydges Parramatta, responded to this review, August 19, 2013
Hi rheedles,

Thanks for your feedback regarding your recent stay. As you have suggested, our shuttle transfer to all the events happening out at Homebush is extremely worthwhile.

We're glad you enjoyed our RISE breakfast, and your check-in experience.

We look forward to welcoming you back for another Swans/Pies blockbuster!

Kind regards,

The Rydges Parramatta Team.
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Darwin, Australia
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 9, 2013

Close to parramatta for shopping and close by to sydney city we were on level 4 and could still hear the traffic below spa and pool are heated which we did use everyday we didnt see anyone else in there The staff are friendly and the breakfast was huge lots to choose from. And if you love the races this place is across the road.

Room Tip: Higher the level mayby less noise.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kaz011273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParramattaManager, Manager at Rydges Parramatta, responded to this review, August 12, 2013
Hi kaz011273,

Thanks for your great feedback on your recent stay. It must have been exceptionally relaxing to have the pool and spa to yourself for the entire stay! It's great to see that you enjoyed our RISE breakfast, and as you have suggested, Rydges Parramatta is right across the road from Rosehill Racecourse.

Thanks again, and we look forward to welcoming you back!

Kind regards,
The Rydges Parramatta Team.
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Australia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 30, 2013

Great location if attending a race day or event at Rosehill. Service from the front desk was good with nothing to much trouble (I forgot my toothbrush and they bought one up to my room in under 5 minutes).. Room service was very average with food lukewarm and flavourless.. Hotel corridors, lifts and bathrooms are a little dated but the rooms were very clean. Will stay here again!!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaqs21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParramattaManager, Manager at Rydges Parramatta, responded to this review, August 4, 2013
Hi jaqs21,

Thanks for your feedback in regards to your recent stay. It's great to hear that the front desk were able to assist you with your toothbrush situation. We've all been there!

It's great to hear you'll be back again, and we look forward to making your next stay an even better one!

Kind regards,
The Rydges Parramatta Team.
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Canberra, Australia
Level Contributor
52 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed July 19, 2013

It's a tough gig for an older hotel to compete with a new one, even when they are from the same chain. I came straight from a stay at the brand new Rydges Sydney Airport to Rydges Parramatta, so the differences were even more obvious. The Rydges signature items were immediately evident; the same comfortable bed, the same 'Sanctum' bathroom products (albeit with a much smaller range on offer). The room was also nicely furnished, but nothing special. What let them down was the stale air and smell in the room when I entered (quickly fixed by opening the window, thankfully not secured shut) and the bathroom which desperately needs updating. The shower head, while new and quite generous in its flow, was over an old bath (awkward to get into) and much too low even for me, at 163cm. It looked like it could be adjusted, but I couldn't manage this easily. This hotel was OK for one night, for business. But it's pretty telling that my colleagues and I chose to spend our evening in the bar downstairs, rather than in our rooms!

  • Stayed July 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank 36views
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParramattaManager, Manager at Rydges Parramatta, responded to this review, July 22, 2013
Hi flexitime23,

Thanks for your feedback on your recent stay. It's great to hear that our guests are visiting a number of Rydges hotels, and as you have suggested, the new airport hotel is very nice indeed. It was disappointing to hear about the smell, and would have loved to have been able to assit you in this respect straight away. We do also have a number of rooms with a separate shower, so next time you're in, let us know and we'll do our best to get you into a tall shower.

Thanks again, and we look forward to seeing you again soon.

Kind regards,
The Rydges Parramatta Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
1 review
Reviewed July 18, 2013

Wow , having arrived exhausted during school holidays, the hotel from of house staff wer so kind calm polite and professional. Our Room was fabulous, comfortable and more than met our expectations. The food was masterchef standard. Try the Tapas sample plate great value, as was the yummy breakfast, the room service and apart from the pool being a little unsafe for the disabled my son and I managed to have our swimming race and a spa before late supper.
I know where I will return one day thanks Rydges.

Room Tip: level 5 had a great view windows opened for fresh air no noise
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParramattaManager, Manager at Rydges Parramatta, responded to this review, July 22, 2013
Hi Sharon M,

Thanks for your awesome feedback regarding your recent stay. It was great to have you and your son here, and we're glad we were able to make your stay a special one. Rumour has it that he pipped you on the line in the swimming race!

We really look forward to having you back.

Kind regards,
The Rydges Parramatta Team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
1 review
Reviewed July 16, 2013

We stayed one night at the Rydges and received exceptional service. The staff were very helpful and answered to all of our issues, including swapping the bedding in the room for a cot. The room was quiet and comfortable - perfect after a long day. Highly recommend.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank minnie6675
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParramattaManager, Manager at Rydges Parramatta, responded to this review, July 22, 2013
Hi minnie6675,

Thanks for letting us know about your recent visit. It's great to hear our service is excpetional, and our staff are attending to your every need. It's great that the room was exactly what you needed after what sound like a busy day.

We look forward to seeing you again.

Kind regards,
The Rydges Parramatta Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rydges Parramatta

Property: Rydges Parramatta
Address: 116 James Ruse Dr, Rosehill, Parramatta, New South Wales 2142, Australia
Location: Australia > New South Wales > Greater Sydney > Parramatta > Rosehill
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Rosehill
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges Parramatta 4.5*
Number of rooms: 151
Reservation Options:
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Also Known As:
Rydges Parramatta Rosehill
Rydges Parramatta Hotel Rosehill

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