Had to stay in Parramatta for work and booked a Wotif mystery hotel. While I was happy it was a Rydges, from a previous experience at another hotel I was mortified to learn it was on James Ruse drive. On said previous experience I got no sleep at all due to the trucks and other traffic going all night long. Truly horrible and I'm a heavy sleeper. So I rang and requested a room away from the road and on check in was duly accommodated. The room (527)was fantastic. Beautifully appointed with everything you would expect from a good hotel. Everything was fine until I tried to get to sleep. I thought it was someone in the next room turning on a tap but it was incessant. It would go on for 5 secs. then off for 10 secs. over and over and over again. I endured an hour thinking it would stop before it got too much. On inspection I noticed a small door behind the bed head. Whatever it is behind there should be removed and destroyed or the room closed down. Went downstairs to reception and complained and the receptionist was very apologetic and after it was determined it couldn't be resolved - only a short time- I was given another room with no fuss. The 2nd room was was of the same high standard and the rest of the stay was great. A big car park -free parking- makes for easy access and there a 2 resteraunts and a bar near reception. Also a sports bar with pokies on site with outside access. Didn't eat there or make use of pool/ gym but am sure they are of a good standard. Staff are excellent and a great location close to many attractions. A small glitch quickly rectified and would not hesitate to stay here again.
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- Also Known As:
- Rydges Parramatta Rosehill
- Rydges Parramatta Hotel Rosehill