My husband and I were looking forward to a lovely break away. We rang the Mecure in Parramatta, and were told that they only had two rooms available, they were both suites. We booked knowing we were being charged 315.00 for one night, and thought this ok, for a special night away, however the room was old and dated, the bathroom was old and had mould in the granite of the tiles, and the bath stained, the shower head wasn't working properly and the water pressure was poor. The carpet was stained. There was an elevator next to our room, which kept waking us up during the night. When we spoke with the manager, his gruff and loud voice and approach was very unprofessional. We were lead to believe we were staying in a deluxe suite, how ever this was no deluxe suite. After coming home and looking on the net about the different rooms, we were in a standard room and charged way and above the price of a standard deluxe suite. We would never stay here again nor recommend it, there are many other nice and honest motels around.
- Official Description (provided by the hotel):
- Mercure Sydney Parramatta offers spacious and contemporary 4 star accommodation on the fringe of Parramatta CBD. Attending an event? We are in prime position opposite Rosehill Gardens, a 10 minute drive from Sydney Olympic Park and only a short distance to Parramatta City Raceway and Eastern Creek. Mercure Parramatta is the perfect place to relax with our welcoming M Restaurant and Bar open 7 days. With suites and interconnecting rooms why not bring the kids along they will love the use of our Pool, spa and tennis courts on site. So what are you waiting for? ... more less
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- Also Known As:
- Mercure Sydney Parramatta Hotel Rosehill
- Mercure Hotel Sydney Parramatta
- Mercure Hotel Rosehill
- Mercure Sydney Parramatta Rosehill