We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice Hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Mercure Sydney Parramatta
Ranked #2 of 4 Hotels in Rosehill
Reviewed April 19, 2013

I really enjoy staying here. Its easy to get to and has FREE undercover parking. It is within walking distance of a range of restaurants and a great distance for a nice walk along the river to the wharf. Woolworths is just across the road. There is a bus stop directly out the front of the hotel, making it easy to get into central Parramatta, The staff at the front desk and in the restaurant were very friendly and were extremely accommodating of my son who loves to ask lots of questions and know everything. We stayed on a weekend deal which included a dinner voucher and breakfast. The breakfast was fantastic, plenty of options to keep everyone happy. The dinner in the restaurant was also nice (perhaps a little expensive for what you get though, if I remember correctly about 40 dollars per main meal...). The pool is a great size, and there is an outdoor spa. Next time I plan to utilise the tennis courts! I look forward to my next stay there!

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank 12Reviewer34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerParramatta, Assistant Manager at Mercure Sydney Parramatta, responded to this reviewResponded April 21, 2013

Dear 12Reviewer34,

Thank you so very much for providing such positive feedback using TripAdvisor.

I am pleased to hear that you and your family enjoyed your stay. Here at Mercure we pride ourselves on friendly and accommodating staff and it is great to hear that you were able to experience this.

The hotel's convenient location and little extras such as the pool and tennis court make it suitable for families and it is nice to hear that on your next stay you will be able to utilise these.

Thank you once again for your feedback; I look forward to welcoming you on your next visit.

Warm Regards,

Fiona McLoughlin
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (860)
There are newer reviews for Mercure Sydney Parramatta
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

383 - 389 of 860 reviews

Reviewed April 18, 2013

My daughter and I travelled to Sydney for the National Athletics Championships & decided to stay somewhere different - so glad we did. The staff were great, very friendly and helpful. The beds - WOW. We chose the room with 2 x double beds and they were very comfortable. I would definitely stay here again and recommend it highly. We were on a budget and the Safeway across the road made getting supplies easy, and travel was a snap with a bus stop at the door.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank netballer12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerParramatta, Assistant Manager at Mercure Sydney Parramatta, responded to this reviewResponded April 21, 2013

Dear netballer12,

Thank you for providing such positive feedback on TripAdvisor.

Our hotel is conveniently located with public transport right at our door and I am pleased to hear you agree. I am also happy to hear that you found your room and beds to be comfortable.

It is a pleasure to receive such lovely feedback and I will be sure to pass this onto our various departments so that they can share it with their teams.

Thank you for your comments once again and we look forward to welcoming you again in the future.

Warm Regards,

Fiona McLoughlin
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 17, 2013

Needed a Hotel close to Homebush as all Hotels in precinct were booked out. Mercure was very handy, Just 5km easy driving and very nicely appointed. Appears to have just had a big refurbishment and is in excellent condition. Although we didn"t use it, but Hotel supplies a bus to event at Homebush - excellent idea. Front Desk very freindly, Only negatives were "the coffee machine has been turned off" and the breakfast staff could not cope with the crowd. But will keep it in mind next time I'm visiting the area.

  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerParramatta, Assistant Manager at Mercure Sydney Parramatta, responded to this reviewResponded April 21, 2013

Dear Bob S,

Thank you for providing feedback about the Mercure Sydney Parramatta.

I am very happy to hear that you were pleasantly surprised and enjoyed your stay. I will be sure to share your comments with the rest of our Mercure team.

We look forward to welcoming you on your next visit to Sydney.

Warm regards,

Fiona McLoughlin
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 16, 2013

The room was well above normal Mercure standards.
Reception and service was as to be expected.
I was there during a particularly busy week so the price was a little high, but still acceptable at $169/night.
But why on earth do they still insist in trying to charge us for internet usage when their sister/group hotels throughout Europe provide it free of charge?

Room Tip: Make your own arrangements for an internet connection! Eventually they'll get the message.
  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank potblak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerParramatta, Assistant Manager at Mercure Sydney Parramatta, responded to this reviewResponded April 17, 2013

Dear potblak,

Thank you for providing feedback using TripAdvisor.

I am pleased to hear that you enjoyed your room and thought that we were well above Mercure standards. I am though, sorry to hear that you were not satisfied with the internet rates. This feedback will be referred to our Front Office Manager.

I look forward to welcoming you back soon.

Warm Regards,

Fiona McLoughlin
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2013

I recently stayed here for 3 nights. This hotel rates itself 4 stars and is probably only just that, really - so you have to adjust your expectations accordingly. But given that, I thought it was outstanding.
Location - very convenient to where I needed to be near Parramatta (although a longish walk from CBD Parramatta, if that's where you're heading), and with free undercover parking onsite.
Service - very good. I had to make a few requests and changes, that were handled efficiently and well. All the staff were friendly.
Breakfast - we had the buffet one morning which was nothing amaaaaazing but perfectly tasty and the courtyard dining area outside was lovely.
Pool - we didn't use, but it looked great.
Room - very large and I had a corner room with nice curved wrap around windows and a great view. Clean and comfortable with decent amenities. Thoroughly serviced each day.

I would absolutely stay here again.

Room Tip: Corner rooms with wrapped windows are lovely.
  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Echica1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerParramatta, Assistant Manager at Mercure Sydney Parramatta, responded to this reviewResponded April 17, 2013

Dear Echica1,

Thank you for reviewing the Mercure Sydney Parramatta on TripAdvisor.

I am very pleased to hear that you enjoyed your 3 night stay with us. I will be sure to pass your feedback onto the rest of our Mercure team, which will serve as encouragement as we constantly strive to improve.

We look forward to welcoming you again soon.

Warm Regards,

Fiona McLoughlin
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 10, 2013

Nothing wrong with this Hotel. However, we had an adjoining room and they should be avoided as the noise from the adjoining room is louder because of the door. The people next door checked in at mid night and had no regard for anyone else but that is not the Hotel's fault. Free car parking is always good. There is a bowling club very close to the Hotel ( turn left out the entrance and go about 100 metres) which had a cheap ($20) buffet which was oretty good value.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank golfingkiwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerParramatta, Assistant Manager at Mercure Sydney Parramatta, responded to this reviewResponded April 14, 2013

Dear golfingkiwi,

Thank you for reviewing the Mercure Sydney Parramatta on TripAdvisor.

I am sorry to hear that your sleep was disturbed by the people in the room beside yours. At Mercure we offer a 24 hour Reception and are always happy to help settle down noisy neighbours.

It is lovely to hear that you enjoyed our free car park and the location of the hotel.

We look forward to welcoming you again on your next stay.

Warm Regards,

Fiona McLoughlin

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2013

Stay at this hotel regularly for recreation purposes -great location - close yet far enough away from main Parramatta shopping area and close to the racecourse/ferry terminal/clubs - friendly staff - clean tidy rooms etc - enjoyed a restaurant meall and breakfast daily - never had a problem

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Dob63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerParramatta, Assistant Manager at Mercure Sydney Parramatta, responded to this reviewResponded April 8, 2013

Dear Dob63,

Thank you for taking the time to review the Mercure Sydney Parramatta via TripAdvisor.

I am very pleased to hear that you found our hotel conveniently located to Parramatta and all major transport terminals.

I will be sure to pass on your feedback regarding our Restaurant to our Food & Beverage team.

Thank you once again and we look forward to welcoming you again on your next visit to Sydney.

Warm regards,

Fiona McLoughlin
Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Rosehill
1.0 mi away
PARKROYAL Parramatta
PARKROYAL Parramatta
#4 of 12 in Parramatta
917 reviews
0.3 mi away
Rydges Parramatta
Rydges Parramatta
#3 of 4 in Rosehill
600 reviews
1.0 mi away
Novotel Sydney Parramatta
Novotel Sydney Parramatta
#8 of 12 in Parramatta
980 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Meriton Suites George Street, Parramatta
0.8 mi away
Mantra Parramatta
Mantra Parramatta
#5 of 12 in Parramatta
1,348 reviews
0.4 mi away
Waldorf Parramatta Apartment Hotel
Show Prices
Show Prices
Show Prices

Been to Mercure Sydney Parramatta? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Sydney Parramatta

Address: 106 Hassall St, Rosehill, Parramatta, New South Wales 2142, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Parramatta > Rosehill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Rosehill
Price Range: $113 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Sydney Parramatta 4*
Number of rooms: 164
Official Description (provided by the hotel):
Mercure Sydney Parramatta offers spacious and contemporary 4 star accommodation on the fringe of Parramatta CBD. Attending an event? We are in prime position opposite Rosehill Gardens, a 10 minute drive from Sydney Olympic Park and only a short distance to Parramatta City Raceway and Eastern Creek. Mercure Parramatta is the perfect place to relax with our welcoming M Restaurant and Bar open 7 days. With suites and interconnecting rooms why not bring the kids along they will love the use of our Pool, spa and tennis courts on site. So what are you waiting for? ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Travelocity, Hotels.com, Agoda, Orbitz, Ctrip TA, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your Mercure Sydney Parramatta reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Sydney Parramatta Hotel Rosehill
Mercure Hotel Sydney Parramatta
Mercure Hotel Rosehill
Mercure Sydney Parramatta Rosehill

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing