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“Very noisy!”

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Metro Hotel Miranda
Ranked #1 of 1 Hotels in Miranda
Certificate of Excellence
Katoomba
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very noisy!”
Reviewed February 15, 2012

I'm a professional musician and I booked the Metro Inn from positive reviews here, but was astonished to have a very loud PA announcements every few minutes reverberating through the hotel of the front desk asking for housekeeping to report in. I stay in hotels ten months a year due to my work and I can honestly say I've never stayed in a place where the guest's peace was shattered every few minutes with such noise. And ironically, there are all these notices in the room asking the guests to be silent. The only noise i heard the whole time I was there was from the front desk person's voice booming through the entire hotel. When I addressed this issue with the front desk, she just said "That's how it is when housekeeping is here." Housekeeping themselves were quiet and polite, it was just the front desk that made so much noise. Kind of like having someone with a bullhorn standing right outside your door saying "Housekeeping on floor two, contact the front desk." I was awaken out of a deep sleep for the first time at 7am. And then continuously after that. I would only recommend this hotel to someone who had no intention of sleeping or relaxing during their stay.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Kristina O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dharlick, Manager at Metro Hotel Miranda, responded to this review, May 1, 2012
Thank you for your review. Thank you for staying at the Metro Inn Miranda. I appreciate the time you have taken to complete this review.
I do have an issue with your comments as they are not correct.
7am was the first time you heard the PA, that would be very difficult as my reception staff reopen the reception at 7.30am, my house keepers start their day at 8.am.
The PA is not used until 9.am and only if we require the house keepers to contact reception.
I feel your comments are excessive and unfair.
My main concern are to my guests to have a peaceful and quite stay at Metro Inn Miranda are true. All my staff are customer friendly and we all work to the best of our ability to ensure all our guests are comfortable and enjoy their stay with us at Miranda.
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278 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 13, 2012

We have been staying at the Metro Inn Miranda at different times of the year since 2005 and it has become our second home whenever we visit Sydney. We recently stayed there from Tuesday 27 December, 2011 till Wednesday 4 January, 2012. On arrival we were handed the keys to Room 413 and we believe that we were the first guests to stay in that room. When the lift doors opened at Level 4 we were absolutely blown away with what we saw with the lovely colour scheme and the pictures mounted on the walls depicting the earlier history of the Sutherland Shire.

We could not fault the accommodationat all,the decor was outstanding and very tastefully done. There were tea and coffee making facilities, crockery, cutlery, wine glasses, fridge, microwave oven, toaster, flat screen television, iron plus ironing board, extra pillows, extra blankets and even a safe to store your valuables in!

We took the liberty of looking through some of the other rooms on Level 4 whilst we we were there. We were most impressed with Room 407 which was obviously specifically designed for paraplegics and also has the adjoining room access to Room 408 if need be. We will certainly be highly recommending this to any paraplegic people whom we come into contact with and that are travelling to Sydney.

The Metro Inn Miranda has an excellent location in the heart of Miranda and is within easy walking distance of Westfield Miranda, Miranda railway station, Miranda RSL Club, the local hotel and local restaurants. If you are looking for clean, comfortable and secure accommodation at a very reasonable rate then look no further than the Metro Inn Miranda as it is great value for money.

As we mentioned earlier we have been regular guests at the Metro Inn Miranda since 2005 and we are still dealing with the same staff members today. We have always found the staff to be friendly, courteous and professional in their dealings with us. We will be highly recommending the Superior Rooms on Level 4 at the Metro Inn Miranda to all of our family, friends and work colleagues.


Yours most sincerely,
Bill & Robyn Lambert.
Bucklands Beach
Auckland - New Zealand

Room Tip: Rooms on the eastern side have expansive views
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  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
6 Thank Bill L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
goulburn
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 30, 2011

Over the past eight years I have chosen to stay at the Metro Inn on many occasions for varied reasons: family,employment, medical and recreational leave.My reason for returning is due to Dale and her staff who are friendly, courteous and professional in their approach to meeting either my individual or family's needs.This is why I choose to return to the Metro Inn as it promotes an overall standard of excellence in this accomodation. The standard of rooms, amenities and environment is clean, comfortable and modern. Our recent four night stay in the newly refurbished room on level four was of a high standard on par with more up market hotels. Parking is readily available on the same level as the front office. The location is in the heart of Miranda, close to Westfield Shopping Centre and surrounding areas of Gymea, Engadine,Taren Point and Cronulla and within reasonable driving distance to Sydney.
Thankyou Dale and staff for making my visits welcoming.
Sue from Goulburn

Room Tip: Some rooms have distant views of Sydney skyline
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  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank susanne m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 18, 2011

Stayed here for 1 night as we were picking up a campervan the next day. Not worth the $150, rooms very old fashioned and basic.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rhi0610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
94 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 298 helpful votes
Reviewed October 28, 2011

Ideal location for anyone wanting to shop, no need for a car as you can walk across the road and be at Westfields. We needed to be close to Kareena private hospital and this was less then a km away. Plenty of restaurants nearby, one being a great Chinese restaurant. Very easy to pop over the road to Miranda Westfield for breakfast in the mornings.
Rooms are dated but building work was being done on adding more rooms to the building. Rooms did have a microwave, toaster, plates and cutlery.
We did find parking a bit hard, most parks were taken up top near entry so you'd have to park the car out of sight and away from the motel (still on the grounds though). There is a very busy public gym located underneath the Metro and I did get into an argument with a young fellow taking up the last car space available up the top, he had parked there despite signs saying for motel guests only and he was on his way to the gym. Eventually he moved but I wonder how often this occurs.
Staff were friendly and cheerful and if ever I needed to be in the area again I'd choose the Metro Miranda again due to its great location.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ellietia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bribie Island, Australia
Level Contributor
163 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 346 helpful votes
Reviewed June 17, 2011

All the amenities and comforts of home, including decent-sized comfortable rooms that are a tad "dated". Maybe a little over-priced, but it is situated in a great area - a short hop to Miranda Fair, the RSL and literally dozens of nearby restaurants and bistros.

The bed had seen better days and the lift was quite grubby.

Overall, I really don't want to seem overly critical about the Metro, since it was a pleasant enough experience, so we will probably be back.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank brisbanepete001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dharlick, Manager at Metro Hotel Miranda, responded to this review, July 19, 2011
Thank you for your review on Metro Inn Miranda. I am pleased you enjoyed your stay at the Metro Inn Miranda. We do have a great location so close to Westfield, shops and restaurants. I am so sorry you felt the queen bed was not up to standard. Bedding is so important to our business, you can be assured we are always replacing beds within the property. I am aware of your comments and will continue to check beds. Thank you, your comments are appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pretoria, South Africa
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 15, 2011

We choose this hotel because of its location to the airport and the train station....and we were not dissapointed! We had a very tight schedule as our flight landed at 4 and we needed to be in Darling harbour at 6:46 to get our NYE Cruise. We got to the hotel in no time, popped over to the shops to get some NYE supplies and got to the station...all in good time. The trip into the city did take awhile (about 50 mins) but it was worth is as we did not have to take out a loan for a room in the city. We did not spend much time in the hotel, but it was clean and the bed was very comfy! Breakfast, which was included in the rate wash really good. The Staff at reception were very helpful and friendly.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Donkey37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dharlick, Manager at Metro Hotel Miranda, responded to this review, April 27, 2011
Thank you for staying at Metro Inn Miranda.
Happy New Year to you, I am pleased your night was a great start to the year.
I am please Metro Inn Miranda was your choice of location.
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Metro Hotel Miranda

Property: Metro Hotel Miranda
Address: 522 - 524 Kingsway | Cnr Jackson Avenue, Miranda, New South Wales 2228, Australia (Formerly Metro Inn Miranda)
Location: Australia > New South Wales > Greater Sydney > Sutherland Shire > Miranda
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Miranda
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Metro Hotel Miranda 3.5*
Number of rooms: 54
Official Description (provided by the hotel):
Description: 45 minutes south of the CBD, the Sutherland Shire is one of Sydney's Best Kept Secrets. Comprised of several suburbs, this beautiful part of the world has something for everyone. From the beach to the shopping centres to the restaurants all travelers can experience a wonderful holiday without even leaving the city. Comfort, service and value for money are what every guest will experience at Metro Hotel Miranda. Whether for the business traveler or a family on holiday, the Metro Hotel Miranda has a room suitable for every guest. Additional bedding can be added to some room types providing even greater value for money. Situated on the highest point of Miranda, the Metro Hotel Miranda boasts spectacular views over Sydney City and Botany Bay. Providing a home away from home atmosphere for all, the Metro Hotel Miranda has 52 well-furnished guestrooms. Each of the well appointed rooms have tea and coffee making facilities, television, radio, iron and ironing board, refrigerator, hairdryer, telephone, microwave, toaster and en-suite. Complimentary wireless internet access is available in each room. A lounge is also open for all guests to enjoy with tea and coffee making facilities, comfy couch, television, computer, dining room table and a bbq on the balcony. Laundry facilities also available. A cafe is located below the hotel, which is open daily for meals at affordable prices.There is also a Fitness First gym below the hotel which guests can use for a nominal fee.The Metro Hotel Miranda has a strict non-smoking policy in the rooms, however many rooms have a balcony that guests can smoke on. Enjoy a visit from the Cockatoos which visit regularly. For the shop-o-holics, Miranda's Westfield shopping centre, one of Australia's largest shopping and entertainment centres, is adjacent to the Metro Hotel Miranda and is easily accessible from the hotel. Renowned for its warm and friendly service, the staff at Metro Hotel Miranda will ensure your stay is a pleasant and memorable one. ... more   less 
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Also Known As:
Comfort Inn Miranda

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