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All reviews mascot train station sydney airport great place to stay short walk stay there again convenient location business trip public transport the holiday inn comfortable bed circular quay good size short stay per person next morning shuttle service one night stay
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Reviewed January 16, 2020

Upon arrival felt rushed after long travel ..not welcomed or family friendly
Upon entering of room already unclean then housekeeping making bed in dirty sheets and stained doona when questioned why no answer !!

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ExperiencesOverStuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedinaSydCentral, General Manager at Adina Apartment Hotel Sydney Airport, responded to this reviewResponded 2 weeks ago

Dear ExperiencesOverStuff,

Thank you for your feedback from your stay at the Adina Apartment Hotel Sydney Airport. I would like to discuss your feedback further and I invite you to call me on 02 9381 2000.
We hope to see you again in the near future.

Kind Regards,
Shaarn Letele
Hotel General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2020

Last minute reservation with late night checkin, 2 night stay. Very convenient location to Mascot train station, thus easy to travel to Sydney and both airports. Reservation staff were exceptional to assist in a family room and upon checkin we found the second bedroom was not configured to our family requirements and housekeeping had the bed changed into 2 singles within less than 30 minutes.Housekeeping and reception staff were amazing. We recommend this hotel, great for both families and business

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Snowview2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedinaSydCentral, General Manager at Adina Apartment Hotel Sydney Airport, responded to this reviewResponded 2 weeks ago

Dear Snowview2020,

The team at TFE Hotels are delighted that you enjoyed your recent stay at Adina Apartment Hotel Sydney Airport and thank you for taking the time to provide us with great feedback.
We look forward to seeing you again when you are back in Sydney.

Kind Regards,
Shaarn Letele
Hotel General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2020

We choose the Adina hotel with two purposes in mind. One, we wanted to be close to the airport due to the excess luggage this trip required. Secondly, we wanted to have easy access the Sydney CBD. The Mascot train station was a short walk away which satisfied the second requirement. The first though was not as well satisfied as a taxi ride to/from the airport was more expensive than expected (comparing to previous rides from Pyrmont).

Not only is the Adina close to the train station, there are a couple of grocery stores within walking distance to supply your in room kitchen. Alternatively there are a number of decent restaurants nearby.

The room itself was spacious, although it could be a bit cleaner, with separate kitchen, living/dining, bedroom and bathroom areas. Front desk staff were pleasant and effectively. It is a good choice for those who need to be somewhat closer to the airport and not need to be in the CDB all the time.

Date of stay: December 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank freeamac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedinaSydCentral, General Manager at Adina Apartment Hotel Sydney Airport, responded to this reviewResponded 2 weeks ago

Dear freeamac,

The team at TFE Hotels are delighted that you enjoyed your recent stay at Adina Apartment Hotel Sydney Airport and thank you for taking the time to provide us with your feedback.
Sorry to read that your experience with the cost of public transport was not a pleasant one. The property does offer an airport shuttle on a set time schedule at a nominal fee per person to/from the property.
In regards to the cleanliness of your room this has been addressed with the relevant department.
We look forward to seeing you again when you are back in Sydney.

Kind Regards,
Shaarn Letele
Hotel General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2020

suggested on previous page. Ensure that there is an eating facility on sight. Provide better pedestrian access up the road from the traffic lights.Very commendable that I was able to access my room before the official occupation time.

Date of stay: January 2020
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank berasmus2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedinaSydCentral, General Manager at Adina Apartment Hotel Sydney Airport, responded to this reviewResponded 2 weeks ago

Dear berasmus2020,

The team at TFE Hotels are delighted that you enjoyed your recent stay at Adina Apartment Hotel Sydney Airport and thank you for taking the time to provide us with great feedback.
We look forward to seeing you again when you are back in Sydney.

Kind Regards,
Shaarn Letele
Hotel General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2020

Stayed one night before early flight. Very close to airport and train line and bus stop to airport. Close to a number of restaurants and the cafe in-house for breakfast was excellent as well. Prices were reasonable.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Marcus L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedinaSydCentral, General Manager at Adina Apartment Hotel Sydney Airport, responded to this reviewResponded 2 weeks ago

Dear Marcus L,

The team at TFE Hotels are delighted that you enjoyed your recent stay at Adina Apartment Hotel Sydney Airport and thank you for taking the time to provide us with great feedback.
We look forward to seeing you again when you are back in Sydney.

Kind Regards,
Shaarn Letele
Hotel General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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