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“Nice hotel and perfect location”

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Rydges Sydney Airport Hotel
Ranked #4 of 8 Hotels in Mascot
Certificate of Excellence
Antwerp, Belgium
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice hotel and perfect location”
4 of 5 bubbles Reviewed February 3, 2014

Positive: located across from the terminal so no transport required, new hotel, clean rooms , restaurant , bar and coffee shop located conveniently on ground and first floor.
Negative: fire alarm went off around 1 am and we all had to evacuate, no help from staff and no explanation. Was apparently a systems issue and had a feeling it wasn't the first time.
No apologies from staff afterwards or even the next days.
No safety deposit box in the room, can't believe hotels still do not understand the importance to business and leisure travellers.

Room Tip: even the room facing the airport was fine
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank D013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tish N, General Manager at Rydges Sydney Airport Hotel, responded to this review, February 5, 2014
I appreciate you taking the time to give us some feedback.

Please accept my apologies for the inconvenience the fire alarm would have caused but we take fire safety extremely seriously so any alarm that may go off is acted on like a real fire until it can be proven otherwise – this is to ensure the safety of both our guests and staff.

I can also ensure all rooms have safes included – they can be located in the wardrobes of all guest rooms.

On a more positive note it is wonderful to see that you enjoyed our convenient location and hotel facilities.

I hope we can welcome you back to Rydges Sydney Airport again.

Kind Regards,

Tish
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,584 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (911)
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English first
Sydney, Australia
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed February 2, 2014

Rydges Sydney Airport Hotel presents an unrivalled connection to Sydney International Airport as we found out on a recent site inspection. This property was opened in May 2013 and evokes a truly modern feel and ambience. Just one minute walk from the terminal and easy access to the Domestic airport with a regular free shuttle bus service. The hotel has 318 spacious guest rooms with facilities for all types of travellers including the Rydges Dream signature bed as I found out heading off to Auckland the next day. Any passenger with an early start time would welcome the convenient location.

All round the staff were impeccable and cheery regardless which area they worked.

The Rydges offers an elegant Restaurant, Sports Bar, a cosy cafe and eleven conference rooms with more facilities than most city hotels. Also a rooftop meeting room with panoramic views of the airport, city and ocean commands the attention of its guests. If you wish to 'get away' from the airport for lunch, there's a $10 Express Luncheon available to all. Self parking is available at a cost and heavily reduced fees for visitors over three hours.

Room Tip: Use the convenient conference facilities if meeting with colleagues instead of traipsing into the ci...
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  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelGracefull... Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tish N, General Manager at Rydges Sydney Airport Hotel, responded to this review, February 5, 2014
I’m so pleased to see that we could have you in for a site inspection of the property.

I hope we can welcome you back again soon.

Cheers,

Tish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
51 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
4 of 5 bubbles Reviewed February 1, 2014

We were only at the Rydges for about 9 hours, but that’s the point – the location of this hotel made an overnight layover in Sydney super easy and convenient.

My husband and I got to the hotel around 10 pm after arriving on a flight from Fiji. The Rydges is right across from the international terminal, very close and easy to find. We rolled our airport trolley straight into the hotel. Check-in was quick and easy, and then we brought the trolley right up to our room. We’d packed what we needed in our carry-ons, so we didn’t even have to unload our large bags from the trolley – perfect.

The room was of normal size and comfortable. Decor was modern and attractive and everything was clean and in working order. We watched some television, used the wifi, and got a few hours of sleep. The next morning we were up early and out with our trolley. We met family arriving on an international flight and then we all took the Qantas shuttle over to the domestic terminal. At that point we finally had to leave the trolley behind. :)

This hotel serves a very specific purpose; I wouldn’t recommend staying here if you were vacationing in Sydney or were looking for some sort of retreat. But for an airport layover it is a perfect choice, easy and convenient.

Stayed December 2013, traveled as a couple
Helpful?
1 Thank frangipani7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tish N, General Manager at Rydges Sydney Airport Hotel, responded to this review, February 5, 2014
I really appreciate your great feedback!

It is wonderful to read that you and your husband enjoyed your recent stay with us.

Cheers,

Tish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broadway, United Kingdom
Level Contributor
85 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed January 31, 2014

We were in Sydney on route to New Zealand for two days. As we had an early departure for our onward flight this seemed a good choice. We were not disappointed. On arrival our bags were stored, we had a complimentary drink in the bar. It was so handy to use the train into town and the room was quiet and comfortable, inclusive breakfast was very good too, even on our departure when we needed it at 4:30 am. All in all a good hotel, for price, convenience and quality.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Miriella23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tish N, General Manager at Rydges Sydney Airport Hotel, responded to this review, February 5, 2014
I am so pleased to see that we meet your expectations.

I hope we can welcome you back again soon.

Cheers,

Tish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belmont, Australia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 31, 2014

Needed to stay close to the airport to pick up children arriving on morning flight from overseas. We booked a Mystery hotel online. Could not have been better! Rydges is literally across the carpark from the International airport. Easy to get to, well signed. Check-in was quick and easy. We given a quick rundown of facilities available and then directed to the elevator. Room was at the end of a corridor which meant no passing foot traffic and well away from elevators. Room was very clean and well appointed. We ate in the sports bar, menu was good and reasonably priced as were the drinks. Room was very quiet at night and bed super comfortable. Quick checkout, stroll to the arrivals terminal, all we could want. Very much look forward to using this hotel again. Loved everything about it.

Room Tip: Room at end of corridor great. No passing foot traffic etc.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alison W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tish N, General Manager at Rydges Sydney Airport Hotel, responded to this review, February 3, 2014
We are so fortunate to be so close to the Airport and sometimes people don’t understand just how close we are until they witness it themselves first hand.

I am so glad to hear that you enjoyed your stay and I look forward to welcoming you back again soon.

Cheers,

Tish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
160 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed January 31, 2014

I stayed here 2 nites and was impressed with how close it is to the airport
walk out the door of arrivals and your there
room was very quiet and the food very good and not over priced
excellent if you arrive on a late flight or departing early
only downside is you have to park in the airport parking which is expensive

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beakyfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tish N, General Manager at Rydges Sydney Airport Hotel, responded to this review, February 3, 2014
Thank you for your feedback it is very much appreciated.

Cheers,

Tish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
58 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed January 31, 2014 via mobile

We just had to walk over to the international airport, with the hotel providing the trolleys for free!
The rooms and facilities were great and set out well, and the room was noise proof.
The previous night we had dinner with family at the restaurant.
We could not fault the food or service, and our friends got their parking ticket validated, and only had to pay half price for parking.
What a great idea to have a hotel here.

Stayed January 2014, traveled as a couple
Helpful?
Thank patsy_hetherington
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tish N, General Manager at Rydges Sydney Airport Hotel, responded to this review, February 3, 2014
We did pay particular attention to sound proofing during the construction of the hotel so I am extremely happy to hear its working!

Hope to welcome you back again soon.

Cheers,

Tish
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rydges Sydney Airport Hotel

Property: Rydges Sydney Airport Hotel
Address: 8 Arrival Court, Mascot, Botany Bay, New South Wales 2020, Australia
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Mascot
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Rydges Sydney Airport Hotel 4.5*
Number of rooms: 318
Reservation Options:
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