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“Convenient to the Airport”

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Ibis Sydney Airport
Ranked #7 of 9 Hotels in Mascot
GreenLeadersSilver level
hervey bay
Level 6 Contributor
181 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Convenient to the Airport”
Reviewed September 21, 2013

The rooms are very small and the ensuite is like an add-on. You need to be careful you don't trip on the step into the bathroom in the dark. Very poor bathroom supplies - one towel per person and only one cake of soap to service both basin and shower.

We stayed twice - both before and after our international flight. On both occasions the staff were brillant - friendly, courteous and highly efficient, Could not praise them highly enough.

Food - had full breakfast on the first stay and the hot food was woeful. Dined both evenings and enjoyed our meal.

Expected free wifi. A free half hour service is available in the hotel lobby. Any other usage must be paid for.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ebonygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria D, Manager at Ibis Sydney Airport, responded to this review, September 30, 2013
Dear Ebonygirl,
Thank you for your feedback regarding your recent stay and I am pleased it was a pleasant experience overall. I have taken on board your comments regarding our breakfast and will be discussing this with our Executive Chef. Our team at the Hotel are truly an asset and will be happy to here their service has made an impact on your stay.
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  • Value
  • Cleanliness
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Te Awamutu, New Zealand
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 19, 2013

This hotel is perfectly located for an overnight stay in Sydney before flying out in the morning.
The busy road it is located on was not a problem and we could not hear traffic nor planes once inside. The room was very adequate with a very small but serviceable ensuite. Staff were all friendly and helpful..

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank jack39k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria D, Manager at Ibis Sydney Airport, responded to this review, September 30, 2013
We are pleased you enjoyed your overnight visit at ibis Sydney Airport. Our convenient location is perfect for anyone travelling and we pride ourselves on our team that are here to help at any time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 16, 2013 via mobile

Room is a box with a portashower and it stinks! Restaurant is overpriced crap have had better service at a maccas. A $13 bottle of wine for $46 that I had to pour myself why pay for service if its not provided?!? 300g angus steak nd wedges with mushroom sauce mm sounds good but no its a microwaved grissle steak with watery mushrooms nd three wedges for $35!!! get real!!! Spend a lil extra and go somewhere else this place is a joke.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jjcros87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria D, Manager at Ibis Sydney Airport, responded to this review, September 17, 2013
Thank you again for your feedback regarding the food offering and overall service of the team assisting you during your stay. I appreciate you discussed your concerns with our Hotel’s Assistant Manager on the evening and were accordingly compensated. The issues were discussed again with the Heads of Department to ensure that the correct training is actioned within the teams, inline with our brand standards.
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Travelers are raving about these Mascot hotels

Melbourne, Victoria, Australia
Level 4 Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 15, 2013

The rooms were small and the toilet is like an all-in-one pod. The food was decent, but I did pay $12 for 3 very small chicken wings. The service was great - parking was a breeze and it isn't far from the airport. I wouldn't stay there again.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria D, Manager at Ibis Sydney Airport, responded to this review, September 18, 2013
Dear Kevin S,
Thank for your feedback regarding your stay. Our ibis rooms are unique to the brand and do contain a energy efficient bathroom module that are compact for this purpose. I am pleased the convenient location and our teams' service were highlights for you.
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Additional Information about Ibis Sydney Airport

Property: Ibis Sydney Airport
Address: 205 O'Riordan St, Mascot, Botany Bay, New South Wales 2020, Australia
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 9 Hotels in Mascot
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ibis Sydney Airport 3*
Number of rooms: 200
Official Description (provided by the hotel):
Ibis Sydney Airport - introducing our newly refurbished AAA rated 3.5 star property at Sydney Airport. We are 100% non smoking with a restaurant, bar, internet access, guest laundry and car parking (fee applies). Ibis - Hotels the way you like them. ... more   less 
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Also Known As:
Ibis Hotel Sydney Airport

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