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“Always Good”

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Ibis Sydney Airport
Ranked #7 of 9 Hotels in Mascot
GreenLeadersSilver level
Coffs harbour
Level 4 Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Always Good”
Reviewed June 1, 2013

Have stayed here several times and always find it good, so close to Airport for early flights and an easy short walk to the Undergrand Train Station if you desire to go to the City Centre.
Our stay was great as always and will be staying there again soon.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank csf100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hussein A, Manager at Ibis Sydney Airport, responded to this review, June 5, 2013
Hi csf100,

Thanks so much for sharing your thoughts on ibis Sydney Airport.

It is always great to be able to share comments from our regular guests with the team here at the hotel - I will certainly be sharing your feedback!

Thanks again and we look forward to welcoming you back in the near future.

Regards,

Hussein Abdallah
Hotel Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (175)
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English first
Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 30, 2013

This hotel was excellent if you're planning to fly as it's very close to the airport and has shuttle buses to the airport running half hourly from 5.30am. Room spotlessly clean, bed excellent. Reception offered wake-up call. Restaurant on site with reasonable prices.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank julie r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hussein A, Manager at Ibis Sydney Airport, responded to this review, May 30, 2013
Hi Julie,

Thanks for sharing your comments.

It's always great to read such positive feedback about our product and service. Glad you enjoyed our new "Sweet Bed" - this is something we are particularly proud of!

Thanks again and we look forward to welcoming you back on your next visit from WA!

Regards,

Hussein Abdallah
Hotel Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 30, 2013

The hotel was clean and modern, albeit a little on the small size. The bed was very comfortable and the TV a good size. Definitely not a fan of the small capsule type bathroom. The price was very reasonable for Sydney.

The check-in and check-out was quick and the staff were friendly. In terms of location, it is not too far from Sydney airport. Pity it was too late in the evening to walk to the hotel because the shuttle (although not the hotel's fault) took 45 minutes to arrive.

All in all the hotel was a good option for an overnight stay at Sydney airport.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Kerdean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hussein A, Manager at Ibis Sydney Airport, responded to this review, May 30, 2013
Dear Guest,

Thank you for sharing your feedback on your recent stay at ibis Sydney Airport.

On behalf of our partner, Sydney Super Shuttle, I apologise for the shuttle delay. The shuttle that services the hotel runs at 40-45 minute intervals, so it sounds like you may have just missed the previous shuttle! Please feel free to contact me if you would like a shuttle bus timetable for any future stays in Sydney.

Thanks again for sharing your comments and we hope to welcome you back in the near future.

Regards,

Hussine Abdallah
Hotel Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 29, 2013

My husband and I stayed at this hotel for one night. We had an early flight, so we were looking for a cheap hotel next to the airport. We had low expectations, because of the price, we had stayed at similar hotel level before and it was awful. Fortunately, this Ibis exceeded our expectations. The rooms are small, but the bed is comfortable, everything is modern and renovated, and very clean.
The low point would be the acoustic, you can hear everything that happens on the hall.
Overall, for the price you pay it is a good option.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Mimila_85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hussein A, Manager at Ibis Sydney Airport, responded to this review, May 30, 2013
Dear Mimila_85,

Thanks for sharing your recent experience at ibis Sydney Airport.

ibis hotels are proud to offer wellbeing at the best price to all our guests, so I am glad to hear that we exceeded your expecatations.

I am however concerned to read your comments about hallway noise. This is something that has been acknowledged and we are currently trialling several solutions to minimise corridor noise.

Thanks again for sharing your comments and we hope to welcome you back on your next visit to Sydney.

Regards,


Hussine Abdallah
Hotel Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 28, 2013

Ibis Airport hotel is convenient with good shuttle service to airport. This was expected.

We were pleasantly surprised that the room was very comfortable and clean. We had a very good night's rest. We're even more surprised that the food was acceptable with a nice menu and good service! Don't expect the Ritz ... But overall this is a good choice if you need this location.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bagsrpacked_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hussein A, Manager at Ibis Sydney Airport, responded to this review, May 30, 2013
Dear Bagsrpacked_11,

Thank you for sharing your feedback about your recent stay at ibis Sydney Airport.

I am glad to hear that you were impressed with our hotel and service. Our Food & beverage offerings are something that we are particularly proud of - something that we feel certainly sets us apart from other economy hotels!

Thanks again for sharing your comments and we hope to welcome you back to an ibis hotel in the near future.

Regards,

Hussein Abdallah
Hotel Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Rosa, California
Level 5 Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 27, 2013

This place is very handy for the airport or just staying out the city and avoiding incredibly expensive hotel bills. Mascot rail line is 5-minutes’ walk away straight to anywhere you want to go in the Sydney area. Train is cheap, spot on time, clean and allows you to be in the city but out of it.
The staff make this place - any hotelier should take this group of people and model their staff on them. Sunny Ye (she was awesome) and all the people there were brilliant, the bar staff, restaurant people all seemed to enjoy what they were doing - this is very rare at any place let alone a hotel!
Food good, wine selection needs some help, but that goes for most hotels, The breakfast was just about all that you needed or wanted - hot/cold/fruit/toast you name it, it was great.
The rooms are small but very adequate, and clean. Internet the same as all over Sydney bloody expensive and someone is making a fortune, and it’s not the hotels! If you have a choice try this place

Room Tip: All rooms are good - and the same
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicktet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mornington Peninsula, Australia
Level 3 Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 26, 2013

I booked my one stay at Ibis Sydney Airport to be close to the airport for an early flight back home. The location and the value are the main reasons that I say at this hotel.
I had a well presented dinner the night before and the room is always clean though small. For a short stay this is all I need to ask for a business night. I'll be back again when the need arises.

Robert

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Jubbly4355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Sydney Airport

Property: Ibis Sydney Airport
Address: 205 O'Riordan St, Mascot, Botany Bay, New South Wales 2020, Australia
Location: Australia > New South Wales > Greater Sydney > Botany Bay > Mascot
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 9 Hotels in Mascot
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ibis Sydney Airport 3*
Number of rooms: 200
Official Description (provided by the hotel):
Ibis Sydney Airport - introducing our newly refurbished AAA rated 3.5 star property at Sydney Airport. We are 100% non smoking with a restaurant, bar, internet access, guest laundry and car parking (fee applies). Ibis - Hotels the way you like them. ... more   less 
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Also Known As:
Ibis Hotel Sydney Airport

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